Feddick Window & Door Corp. of Tucson

Good morning [redacted] - Please contact our offices to discuss this resolution in better detail. To protect your privacy and in accordance with HIPAA regulations, we will not disclose details within our complaint response.  You may contact Member Services Specialist Courtney directly at ###-###-####.We look forward to hearing from you.Best,Carey W[redacted]Manager of Grievances and AppealsDominion National

Dear [redacted]:   Thank you for your inquiry received on 8/31/2016.  On behalf of Dominion National we thank you for your interest with the consumer complaint and giving us the opportunity to address her concerns; consumer feedback is essential for maintaining and improving the quality...

of our service.    Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve her concerns.   On behalf of Dominion Dental, we regret that the consumer’s dissatisfaction.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding the matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominionnational.com .   Sincerely,   Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

The Revdex.com
1411 K. St., NW, 10th Floor
Washington, DC 20005
Re: ID# [redacted]

Dear [redacted]:
Thank you for your inquiry received on 3/02/2016. On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the...

opportunity to address his concerns; Member feedback is essential for maintaining and improving the quality of our service.
Our Grievance and Appeals Department researched the Member’s complaint and reached out to the Member directly to resolve his concerns.
On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet his expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com .
Sincerely,
Carey W[redacted]
Manager of Grievances and Appeals
We Work For Your Benefit

The Revdex.com 1411 K. St., NW, 10th Floor Washington, DC 20005   Re:          ID#[redacted]                 Dear [redacted]:   Thank you for your inquiry...

received on 1/23/2017.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his/her concerns; consumer feedback is essential for maintaining and improving the quality of our service.    Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his/her concerns.   If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com .   Sincerely,     Carey W[redacted] Senior Manager of Quality and Appeals   We Work For Your Benefit

The Revdex.com1411 K. St., NW, 10th FloorWashington, DC 20005 Re:          ID# [redacted]               Dear [redacted]: Thank you for your inquiry received on 06/21/216.  On behalf of...

Dominion Dental Services, Inc., we thank you for your interest with this consumer’s inquiry.   Our Grievance and Appeals Department will research the consumer’s complaint and reach out directly to resolve his concerns. If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com . Sincerely,  Carey W[redacted]Manager of Grievances and Appeals We Work For Your Benefit

The Revdex.com 1411 K. St., NW, 10th Floor Washington, DC 20005   Re:          ID# [redacted]                 Dear [redacted]:   Thank you for your inquiry...

received on 04/18/2016.  On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the opportunity to address her concerns; Member feedback is essential for maintaining and improving the quality of our service.    Our Grievance and Appeals Department researched the Member’s complaint and will reach out to the Member directly to resolve her concerns.   On behalf of Dominion Dental, we regret that the Member’s service experience did not meet her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com .   Sincerely,   Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

Thank you for your inquiry received on 4/3/2017.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address her concerns; consumer feedback is essential for maintaining and improving the quality of our service.  ...

  Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve her concerns.   On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com .   Sincerely,   Carey W[redacted] Senior Manager of Grievances and Appeals   We Work For Your Benefit

The Revdex.com
1411 K. St., NW, 10th Floor
Washington, DC 20005
Re: ID# [redacted]
Dear [redacted]:
Thank you for your inquiry received on 3/29/2016. On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the...

opportunity to address her concerns; Member feedback is essential for maintaining and improving the quality of our service.
Our Grievance and Appeals Department researched the Member’s complaint and reached out to the Member directly to resolve her concerns.
On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet her expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com .
Sincerely,
Carey W[redacted] Manager of Grievances and Appeals
We Work For Your Benefit

The Revdex.com 1411 K. St., NW, 10th Floor Washington, DC 20005   Re:          ID# [redacted]                 Dear [redacted]:   Thank you for your inquiry...

received on 8/18/2017.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service.    Our Grievance and Appeals Department will research the consumer complaint and respond directly to the consumer resolve his concerns.   On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com .   Sincerely,     Carey W[redacted]Senior Manager of Quality and Appeals   We Work For Your Benefit

The consumer's response was resolved and written notification was mailed to [redacted] on 5/12/2016.  Further questions can be directed to our Member Services Department at ###-###-####.Thank youCarey W[redacted]Manager of Member Services

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I was NEVER contacted by anyone from Dominion Dental about this issue. The last time I spoke to them was Friday May 6th and as told that my claim was being escalated to the supervisor Mike. I have not heard anything since this phone call. 
Regards,
[redacted]

The Revdex.com
1411 K. St., NW, 10th Floor
Washington, DC 20005
Re: ID# [redacted]
Dear [redacted]:
Thank you for your inquiry received on 2/11/2016. On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the...

opportunity to address his concerns; Member feedback is essential for maintaining and improving the quality of our service.
Our Grievance and Appeals Department researched the Member’s complaint and reached out to the Member directly to resolve his concerns.
On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet his expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at [redacted] Ext. [redacted] or [redacted]@dominiondental.com .
Sincerely,
Carey W[redacted]
Manager of Grievances and Appeals
We Work For Your Benefit

The Revdex.com
1411 K. St., NW, 10th Floor
Washington, DC 20005
Re: #[redacted]
Dear [redacted]:
Thank you for your inquiry received on 3/21/2016. On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the opportunity to address his concerns; Member feedback is essential for maintaining and improving the quality of our service.
Our Grievance and Appeals Department researched the Member’s complaint and reached out to the Member directly to resolve her concerns.
On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet her expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com .
Sincerely,
Carey W[redacted] Manager of Grievances and Appeals
We Work For Your Benefit

The Revdex.com 1411 K. St., NW, 10th Floor Washington, DC 20005   Re:          ID# [redacted]                 Dear Ms. [redacted]:   Thank you for your inquiry...

received on 07/06/2016.  On behalf of Dominion National we thank you for your interest with our Member’s complaint and giving us the opportunity to address her concerns; Member feedback is essential for maintaining and improving the quality of our service.    Our Grievance and Appeals Department will research the Member’s complaint and reach out to the Member directly to resolve her concerns.   On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.    If we can be of further assistance, or if you have any questions regarding ther matter, please feel free to contact me directly at ###-###-#### Ext. 3052 or [redacted] .   Sincerely,       Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

Dear [redacted]:   Thank you for your inquiry received on 8/31/2016.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality...

of our service.    Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his concerns.   On behalf of Dominion Dental, we regret that the consumer’s disappointment.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominionnational.com .   Sincerely,       Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

Dear [redacted]:   Thank you for your inquiry received on 6/7/2017.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality...

of our service.    Our Grievance and Appeals Department will research the consumer complaint and respond directly to the consumer resolve his concerns.   On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com .   Sincerely,   Carey W[redacted] Senior Manager of Quality and Appeals   We Work For Your Benefit

Dear [redacted]:   Thank you for your inquiry received on 5/12/2016.  On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the opportunity to address her concerns; Member feedback is essential for maintaining and improving...

the quality of our service.    Our Grievance and Appeals Department researched the Member’s complaint and reached out to the Member directly to resolve her concerns.   On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. [redacted] or [redacted]@dominiondental.com .   Sincerely,     Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:  I cannot accept it yet until the issue is resolved.  They have contacted me and assured me the $52.80 refund would be placed back into my checking account, plus credit for the months I had already paid.  This was supposed to have been done last week, but was not.  When it does then I will accept their response.
Regards,
[redacted]

The Revdex.com 1411 K. St., NW, 10th Floor Washington, DC 20005   Re:          ID# [redacted]                 Dear [redacted]:   Thank you for your inquiry...

received on 10/28/2016.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address her concerns; consumer feedback is essential for maintaining and improving the quality of our service.    Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve her concerns.   On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.    If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com .   Sincerely,   Carey W[redacted] Manager of Grievances and Appeals   We Work For Your Benefit

Tell us why here.. Dear [redacted]: Thank you for your inquiry received on 02/01/2018.  On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his/her concerns; consumer feedback is essential for maintaining and...

improving the quality of our service.   Our Grievance and Appeals Department will research the consumer complaint and respond directly to the consumer resolve his/her concerns. On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his/her expectations.  Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers.   If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted]@dominionnational.com . Sincerely, Carey W[redacted]Senior Manager of Quality and Appeals We Work For Your Benefit .