Fiesta Americana Hotels

A local manager will contact the customer in order to address the complaint

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This was a known issue and should have been disclosed to me before I purchased the homeI will seek legal counsel Regards,

We had responded; not sure why your records do not show it We sent repairmen to the home, and we believe it has been resolved If not, the customer should call the [redacted] Project Manager, Steve M*** [redacted] [redacted] [redacted] *** [redacted]

Sent: Tuesday, March 01, 11:A We agreed to reimburse the [redacted] the $895, conditioned upon execution of the attached release I did not speak to them directly, so I cannot confirm whether they specifically refused to execute the release, or simply said generally that they were going to sue us, and therefore would not sign anything However, our offer still stands We will refund the $to resolve the matter, but they will have to sign the attached, to something similar, to confirm resolution of her complaint

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me [redacted]

A local maanger has been asked to evaluate; this should not be construed as a change in position. If further action is to be taken, the customer will be contacted directly.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint You still owe us $for the mold consultant we had to hire since your person didn't do their job properlyWe were told we would receive this money back from Tracy [redacted] and we still do not have it Regards,

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The ball was dropped on A/R as reps moved onI was contacted early this morning and it will be taken care ofThank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. If we can't come to an agreement I will re-open this case.Thanks,***

The unfortunate flooding was caused by a combination of unusually
heavy rain in a short period of time, compounded by *** *** ***
that are required by law. These devices
will be removed once construction activity is complete. This was not caused by a drainage problem in
the subdivision; and was due to circumstances beyond our control. Any further communication should be directed
to *** ***n, our local manager
Please contact Mike at *** *** for further assistance in resolving this claim

Contact will be in DW's computer system We are working with a landscaper, Brent *** (area DW President) and my realtor *** *** Landscape is scheduled to be installed 4/10/ DW is providing a credit towards total landscaping bill

The contract provides that Weekley will pay for "Owner's
title policy coverage in the amount of the first lien mortgage loan." Based on the statetment previously provided, that amount was $150, We beleive the credit amount is per the contract Please discuss with the title company and the Project Manager

According to our records, this home was built over years ago - it closed in early 2007, NOT 2015, as the owner claims We will assign a representative to review the matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint Sent: Saturday, May 06, 9:AM Subject: Re: Complaint ID #***I thought I had replied but perhaps the message did not send The following is my response to David Weekley's reply.The only part of David Weekley's response that is accurate is that they did refund my deposit However that was after months of wasted time The fact remains that they did misrepresent their product On multiple occasions, the price set forth by David Weekley was different than the day we were suppose to sign the contract It was documented in many email communications Then when the day came to sign the contract and submit a much larger non-refundable deposit, the price went up substantially The only explanation given was that there was a misunderstanding on their part and that the price should have been much different than was communicated Their supposed motto of "Building Dreams, Enhancing Live" was far from it It was more like, let us show you what kind of house we can build for you but for far more expensive than we promised Lastly, on the contract we decided to forego our own real estate agent b/c we were told that there would be substantial discount for not using our own agent The discount offered was over 2% of the purchase price That of course was not honored by David Weekley either.Clearly David Weekly is not interested in resolving this as they are not willing to admit that they were dishonest in their dealings.*** ***

1. We disagree with this claimHowever, the *** elected not to proceed with the purchase of the
Home, andDavid Weekley Homes agreed to give
them a full refund of all deposits and earnest money, and release them from
their
contract

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Sent: Tuesday, July 21, 11:AM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint #*** Hello, here is the response from the businessThis is in no way a solution to my concernPlease reopen and I do not approve of the response below.Thanks,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
We'd be servicing DW homes for years, in March/ April/ May, we'd been doing weekly service (mowing/ Fert) and when the rep changed, they quit paying on certain properties so after a couple of months I had to pause service for non paymentFast forward to not getting any movement and being ignored, I filed with Revdex.comTHEN I got movement, they told me it would be paid and please remove the complaintI did, they never paidOut of invoices, they paid so far so I am putting this complaint againThere were never issues, no complaints on service from them, they just stopped payingI've been corresponding with them and they copy several DW people but nothing is getting doneIt's nearly Sept and we want to be paid for services renderedAfter the first Revdex.com complaint removal they just threw a bunch of paperwork at me that wasn't required at the time service was set up way backI will not reinvent the wheel, I've already sent invoices more than once, I should add on my TIME for what's been wasted calling and emailing and LATE FEES for months and months of late payments. PAYMENT on outstanding landscape maintenance invoices totally $
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
I am still experiencing variances in the cooling of my home They have been out to my home more than times in months and times in the last months However, after the company came out with all their engineers, and high level people and did all sorts of testing we still do not have a resolution Now the compressor just stays on continuously and do not cool The house is not energy efficent as the company promotes We are set to for cooling and it is hot in the house The bills for energy keep rising There must be an engineering problem with the house Cant get answers
Regards, *** ***

Greg G***, Project Manager, spoke with
MrP*** on 4-8-2016, and agreed to meet to discuss and attempt to resolve the issues
Greg G***
Project Manager
David W*** Homes
***

A manager will need to look into the complaint; further response may take a few days