Fiesta Americana Hotels

A local manager will respond after we have gathered more information

There was no misrepresentation. The ***s wanted David Weekley Homes to build a home on a lot that David Weekley Homes does not own. The Purchase Agreement was therefore specifically contingent upon the acquisition of the lot (contract attached). An impasse occurred over the cost of options and the ***s notified David Weekley Homes that they would not move forward with the purchase. The contingency (acquisition of the lot) was therefore never achieved and the contract was cancelled. All deposits returned to the ***s. No funds were taken from them; they are free to buy the lot from the current owner and build a home with another builder

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint
The property was purchased in March which it still have two years of Structural WarrantySept in the report is the date issue was reported to David Weekley Homes.Please assign a representative to look into this Out of level Ridge Line as soon as possible
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me A repair crew came out and fixed my fence / gates

Please contact Brad B*** to resolve any payment claim His office number is 972-323-7568, and his mobile number is ***

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint Sent: Saturday, April 22, 8:AM Subject: Re: You have a New Message from Revdex.com Regarding Complaint #***[...]I have not had a response from the business regarding my complaint\*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

According to the closing statement, David Weekley Homes paid for the Owner's Title Policy, in the amount of $1, See attached We will contact the title company to verify that the amount charged to us was credited to the buyer

This is not a customer complaint - however, we are looking into it and will resolve directly with the vendor

A local representative has been assigned to respond to the claim Since all BB complaints come through Houston, the customer would get a faster response by contacting the *** Division at ***

A local manager hs been asked to address the issue with the customer

OK

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of
why you are not satisfied with this resolution.]
Regards,

Your complaint was sent to our office in Houston We have forwarded to an Atlanta area manager to contact you in an effort to resolve the issues

[redacted] has met with the customer.  The customer is once again encouraged to communicate with our local manager.   He has the capacity to address the issues.

A local manager will contact the customer in order to address the complaint.

We had responded; not sure why your records do not show it.   We sent repairmen to the home, and we believe it has been resolved.  If not, the customer should call the [redacted] Project Manager, Steve M[redacted].  [redacted]  [redacted]  [redacted]...

[redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
This was a known issue and should have been disclosed to me before I purchased the home. I will seek legal counsel.
Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  
[redacted]

Unfortunately, Revdex.com persists in sending all complaints to the Houston Revdex.com.  Since this complaint came from Minnesota, the complaint is being routed back to our Minneapolis/St. Paul Division office to contact the customer.