Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have worked directly with the credit bureausThis 14$ charge is not worth the time and effort for your company to ruin my credit for straight yearsLike I said, just let me pay it and remove it How come I get the number of someone who can help after I have made several phone calls to you and several hours of run around with the credit bureaus Why wasn't this offered up front, furthermore why was I told in June that it showed paid off? If so why wasn't it removed Seriously ruining credit for 14$? [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***My Credit History Shows That I Moved To [redacted] in 2011, And I have proof Of Employment That Shows I Started Work October
I do not accept the addition of dispute remarks being added to the other two accounts when my initial "Complaint" with the Revdex.com with this collection agency is regarding dipute remarks being removedIt seems as if this agency is acting spitefully by purposely adding the additional remarks because I have filed a Revdex.com complaint about the business which is not equal to a disputeIt is a form of bullyingI still maintain that the bill for $has been separated into two bills of (I believe I mispoke on the initial complaint and said 25, which was a different bill) and However, I am NOT disputing and want all dispute remarks removed from all accounts immediatelyI should not be punished for filing a complaint with the Revdex.com, which is not a dispute, it is exactly that, a complaint with the Revdex.comWhen there was a dispute this company would not remove the remarks so hopefully now, due to this complaint with the Revdex.com, as the company stated in their response as the reason they will be removing the first remarks, the same applies and they should remove these additional remark as wellBills are not disputed!! I repeat, I am making a formal statement, that bills are not disputedRemove all remarks from all bureaus and provide confirmation of doing soP.SI haven't had that p.obox in over 5-years so unfortunately, I have not received that mail Regards, [redacted]
Ms [redacted] ,I am responding to this complaint againI am again stating when we call someone we must by law find out if we are indeed talking to correct person to be able to give account informationIf Ms [redacted] call back in to our company they answer telling what company we are and what we doI am uncercaint what we can do to stop Ms [redacted] from writingIf Ms [redacted] identifies herself and she is in fact a person who has an account turned to us for collection we can then provide all of the information we have about the accountIf she will not we cannot divulge information Thank youBill E***
[redacted] ***The account for Ms Lloyd shows that she is covered by Medicaire and our collector checked and found no coverage for MedicaidOur client is separate from the Hospital so the care assistance program does not applyHowever, as a courtesy we will remove this balance from the credit bureausThank youBill E***
This is something that would need to be disputed directly with the credit bureaus We are unable to look up any account information based upon this complaint We would need more identifying information to be able to locate the correct account, such as the account number listed on his credit report for this line item With that unique account number, we would be able to locate the account and pinpoint the problem, without it, we are limited It isn't uncommon for their to be credit issues between Jrand Srfamily members As this individual states that they have contacted our office, and was told that his social security number is not on file, and that we are unable to locate an account for him without the associated account number which he seems unable or unwilling to provide, the appropriate next step would be to contact the credit bureaus to dispute the amount listed as we have no information in our system linking the account to him and can't research it any further
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.FFCC would not have any knowledge of the insurance claim that is currently open through [redacted] because the representative I spoke with would not allow me to provide itAlso, it is of significance to note that I never stated that I wanted FFCC to cease contactI specifically requested that all further communication be respectful and collaborativeMy request was that the verbally aggressive tactics stopWith that being said, FFCC is welcome to contact me by phone to resolve the issue, as previously stated, so long as their communication with me is respectful and non-combative I am willing to provide claim information to the individual(s) handling my account in an effort to resolve the claimI would prefer to discuss the possibility of the account being placed on temporary hold directly with the original creditor if at all possible, because I cannot say that I fully trust FFCC to advocate on my behalfI was treated rudely when I attempted to resolve the issue on 3/30/16, and due to this, I do not believe FFCC will communicate the facts or my requests accurately If it is not possible for me to discuss the account being placed on hold with no negative reporting to my credit, I am requesting that all correspondence between FFCC and the original creditor/account holder be detailed in writing and sent to my mailing address for my recordsRegards, [redacted]
Mr T [redacted] The account in question for Ms G [redacted] is for her son [redacted] The service was at Dr S [redacted] who is part of UHThere are two other balances for the same practice that Ms G [redacted] paid to the office direct in the form of credit cardThey do not have current insurance informationIf there is insurance she would need to provide it the practice or she can contact usThe account is now properly marked as disputed Thank you [redacted] ***
Mr T [redacted] The account for Ms D [redacted] was turned to collection 2/1/and has been disputed and marked as disputed with the credit bureausWhen the account was disputed we did our proper investigation and verified the debt as being valid per the creditor [redacted] Central Florida Ms D [redacted] called our office yesterday to again dispute the account and used very abusive and vulgar language with two of our collection representativesWe attempted to resolve the debt and Ms D [redacted] continued to swear without any interest in resolving the debt so our representative was forced to terminate the phone callThe account is properly marked as disputed with the the credit bureausThank you [redacted] ***
Mr [redacted] The account for Ms [redacted] was not with the hospital but with [redacted] AssociatesHowever, we were unable to obtain proof of the debt from the client so we are closing and removing from all three credit bureausThis may take up to days for the credit bureaus to process Thank youBill E***
[redacted] ***,The information provided by our client [redacted] matches the address provided by [redacted] We do not provide a social security number but the last four digits are *** and date of birth is [redacted] We sent [redacted] what is required by law Thank youBill E***
[redacted] , [redacted] 's original address was given to us by the creditor [redacted] The address was since changed to [redacted] in [redacted] We have the last four digits of the social security as being ***We also have a date of birth if [redacted] would like to confirmIf this social matches and we now have written confirmation that [redacted] is requesting itemization of charges, we could send the itemization to [redacted] 's Indiana addressPlease have [redacted] confirm through the Revdex.com or call us back or write usThank youBill E***
Mr [redacted] The FDCPA, FCRA, and FCPA all require the information we provided as being the requirement for debt verificationWe have properly marked the accounts as disputed on the credit bureaus Thank youBill E***
Ms [redacted] ,We were able to find the account for $for Emergency Physicians of Central FloridaWe marked the account to remove until we do our proper investigation and we will send a copy of the itemized bill to Ms ***We were unable to find the account for the "Neurology Cardiology" and by this name do not have that clientWe need more information to see if we have this account but could only find one account in our system for the name [redacted] *** Thank youBill Evans
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Ms Ibrahim,First Federal Credit Control (FFCC) had not initiated any contact with Ms [redacted] since On 3/14/Ms [redacted] initiated a call to FFCC becasause she found the outstanding balance on her credit bureauWe explained from whom and when the bills were from We have checked with our client and they stated they are still outstandingThank youBill E***
Ms L [redacted] *I have forwarded the account for Ms S [redacted] to our Vice President Amy R***She will set up a payment plan with Ms S [redacted] per her requestI am sorry the calls did not go well and could not be resolvedHowever, Amy R [redacted] already reached out to Ms S [redacted] and Ms S [redacted] responded and they will set everything up on Monday Thank youBill ***
Without the name of the actual person involved, we are unable to locate any specific account information We are able to confirm that Rob P [redacted] is an employee who has been out ill this week If at anytime a representative doesn't answer the phone you can call our main line to be transferred to a different representative In general, if an automatic payment plan is set we may extend an additional courtesy by protecting the person's credit However, if a payment is missed, this courtesy is removed and the account is allowed to report Per this complaint, it sounds like that is what happened Please feel free to call us for additional assistance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have worked directly with the credit bureausThis 14$ charge is not worth the time and effort for your company to ruin my credit for straight yearsLike I said, just let me pay it and remove it How come I get the number of someone who can help after I have made several phone calls to you and several hours of run around with the credit bureaus Why wasn't this offered up front, furthermore why was I told in June that it showed paid off? If so why wasn't it removed Seriously ruining credit for 14$? [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***My Credit History Shows That I Moved To [redacted] in 2011, And I have proof Of Employment That Shows I Started Work October
I do not accept the addition of dispute remarks being added to the other two accounts when my initial "Complaint" with the Revdex.com with this collection agency is regarding dipute remarks being removedIt seems as if this agency is acting spitefully by purposely adding the additional remarks because I have filed a Revdex.com complaint about the business which is not equal to a disputeIt is a form of bullyingI still maintain that the bill for $has been separated into two bills of (I believe I mispoke on the initial complaint and said 25, which was a different bill) and However, I am NOT disputing and want all dispute remarks removed from all accounts immediatelyI should not be punished for filing a complaint with the Revdex.com, which is not a dispute, it is exactly that, a complaint with the Revdex.comWhen there was a dispute this company would not remove the remarks so hopefully now, due to this complaint with the Revdex.com, as the company stated in their response as the reason they will be removing the first remarks, the same applies and they should remove these additional remark as wellBills are not disputed!! I repeat, I am making a formal statement, that bills are not disputedRemove all remarks from all bureaus and provide confirmation of doing soP.SI haven't had that p.obox in over 5-years so unfortunately, I have not received that mail Regards, [redacted]
You can call Maria a [redacted] for assistance or work directly with the credit bureaus Whichever is your preference
Ms [redacted] ,I am responding to this complaint againI am again stating when we call someone we must by law find out if we are indeed talking to correct person to be able to give account informationIf Ms [redacted] call back in to our company they answer telling what company we are and what we doI am uncercaint what we can do to stop Ms [redacted] from writingIf Ms [redacted] identifies herself and she is in fact a person who has an account turned to us for collection we can then provide all of the information we have about the accountIf she will not we cannot divulge information Thank youBill E***
[redacted] ***The account for Ms Lloyd shows that she is covered by Medicaire and our collector checked and found no coverage for MedicaidOur client is separate from the Hospital so the care assistance program does not applyHowever, as a courtesy we will remove this balance from the credit bureausThank youBill E***
This is something that would need to be disputed directly with the credit bureaus We are unable to look up any account information based upon this complaint We would need more identifying information to be able to locate the correct account, such as the account number listed on his credit report for this line item With that unique account number, we would be able to locate the account and pinpoint the problem, without it, we are limited It isn't uncommon for their to be credit issues between Jrand Srfamily members As this individual states that they have contacted our office, and was told that his social security number is not on file, and that we are unable to locate an account for him without the associated account number which he seems unable or unwilling to provide, the appropriate next step would be to contact the credit bureaus to dispute the amount listed as we have no information in our system linking the account to him and can't research it any further
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.FFCC would not have any knowledge of the insurance claim that is currently open through [redacted] because the representative I spoke with would not allow me to provide itAlso, it is of significance to note that I never stated that I wanted FFCC to cease contactI specifically requested that all further communication be respectful and collaborativeMy request was that the verbally aggressive tactics stopWith that being said, FFCC is welcome to contact me by phone to resolve the issue, as previously stated, so long as their communication with me is respectful and non-combative I am willing to provide claim information to the individual(s) handling my account in an effort to resolve the claimI would prefer to discuss the possibility of the account being placed on temporary hold directly with the original creditor if at all possible, because I cannot say that I fully trust FFCC to advocate on my behalfI was treated rudely when I attempted to resolve the issue on 3/30/16, and due to this, I do not believe FFCC will communicate the facts or my requests accurately If it is not possible for me to discuss the account being placed on hold with no negative reporting to my credit, I am requesting that all correspondence between FFCC and the original creditor/account holder be detailed in writing and sent to my mailing address for my recordsRegards, [redacted]
Mr T [redacted] The account in question for Ms G [redacted] is for her son [redacted] The service was at Dr S [redacted] who is part of UHThere are two other balances for the same practice that Ms G [redacted] paid to the office direct in the form of credit cardThey do not have current insurance informationIf there is insurance she would need to provide it the practice or she can contact usThe account is now properly marked as disputed Thank you [redacted] ***
Mr T [redacted] The account for Ms D [redacted] was turned to collection 2/1/and has been disputed and marked as disputed with the credit bureausWhen the account was disputed we did our proper investigation and verified the debt as being valid per the creditor [redacted] Central Florida Ms D [redacted] called our office yesterday to again dispute the account and used very abusive and vulgar language with two of our collection representativesWe attempted to resolve the debt and Ms D [redacted] continued to swear without any interest in resolving the debt so our representative was forced to terminate the phone callThe account is properly marked as disputed with the the credit bureausThank you [redacted] ***
Mr [redacted] The account for Ms [redacted] was not with the hospital but with [redacted] AssociatesHowever, we were unable to obtain proof of the debt from the client so we are closing and removing from all three credit bureausThis may take up to days for the credit bureaus to process Thank youBill E***
[redacted] ***,The information provided by our client [redacted] matches the address provided by [redacted] We do not provide a social security number but the last four digits are *** and date of birth is [redacted] We sent [redacted] what is required by law Thank youBill E***
[redacted] , [redacted] 's original address was given to us by the creditor [redacted] The address was since changed to [redacted] in [redacted] We have the last four digits of the social security as being ***We also have a date of birth if [redacted] would like to confirmIf this social matches and we now have written confirmation that [redacted] is requesting itemization of charges, we could send the itemization to [redacted] 's Indiana addressPlease have [redacted] confirm through the Revdex.com or call us back or write usThank youBill E***
Mr [redacted] The FDCPA, FCRA, and FCPA all require the information we provided as being the requirement for debt verificationWe have properly marked the accounts as disputed on the credit bureaus Thank youBill E***
Ms [redacted] ,We were able to find the account for $for Emergency Physicians of Central FloridaWe marked the account to remove until we do our proper investigation and we will send a copy of the itemized bill to Ms ***We were unable to find the account for the "Neurology Cardiology" and by this name do not have that clientWe need more information to see if we have this account but could only find one account in our system for the name [redacted] *** Thank youBill Evans
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Ms Ibrahim,First Federal Credit Control (FFCC) had not initiated any contact with Ms [redacted] since On 3/14/Ms [redacted] initiated a call to FFCC becasause she found the outstanding balance on her credit bureauWe explained from whom and when the bills were from We have checked with our client and they stated they are still outstandingThank youBill E***
Ms L [redacted] *I have forwarded the account for Ms S [redacted] to our Vice President Amy R***She will set up a payment plan with Ms S [redacted] per her requestI am sorry the calls did not go well and could not be resolvedHowever, Amy R [redacted] already reached out to Ms S [redacted] and Ms S [redacted] responded and they will set everything up on Monday Thank youBill ***
Without the name of the actual person involved, we are unable to locate any specific account information We are able to confirm that Rob P [redacted] is an employee who has been out ill this week If at anytime a representative doesn't answer the phone you can call our main line to be transferred to a different representative In general, if an automatic payment plan is set we may extend an additional courtesy by protecting the person's credit However, if a payment is missed, this courtesy is removed and the account is allowed to report Per this complaint, it sounds like that is what happened Please feel free to call us for additional assistance