Firstech LLC

Dear Mrs. [redacted], I have attached a copy of the Drone Refund Policy that is clearly posted on the Drone website. However, in this case I am willing to make an exception. We will refund you 1/3 of the contract price you paid which comes out to about $43.00. I to...

clearly reiterate  that this is not our standard policy but a good faith effort to support you as our customer. You can reply here or directly to my emails and provide me with proof of purchase so we can move forward to try and resolve your issue. Regards,Brian S[redacted]Firstech, LLC.[redacted]@Compustar.com

Dear Mr. [redacted], I have received all of your information regarding your concerns. I am currently on vacation and just wanted to let you know I am away. I will be returning to the office this coming Monday the 13th of February and will resume our conversations to assist you in addressing the...

issues you have.In the interim, if you need to contact me earlier you may email me at [redacted]@compustar.com and I will provide you with my cellular number and we can converse immediately. Once again I apologize for the delay in my response, however I look forward to assisting you this coming Monday. Kind regards, Brian S[redacted]