FirstKey Homes Reviews (168)
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FirstKey Homes Rating
Description: Property Management Companies
Address: 1850 Parkway Pl SE STE 900, Marietta, Georgia, United States, 30067-8261
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How did you pay your deposit and rent.Im trying to see if I'm actually working with first key or a scammer
My son and daughter-in-law have been trying to get broken garage doors fixed for a month. They have called everyday and are promised someone would call back later in the day. Never happens. There are numerous BBB complaints on this company. My daughter-in-law is going to file a complaint with them as well. Maybe that will help.
I live next to a home rented out by first key. I see a lot of ppl were denied but they approved the WORST neighbors possible. In my suburban neighborhood these neighbors party on weekdays, have motorcycle gang ride up and down the street revving, cars parked all the way down the street when they have one of their many parties and drive through my grass. Im pretty sure any one of you would have been better.
Hey we're going to sued this company if u interested I see there's a lot of bad reviews and complaints let me know I'll give u my information
In 2019 the water was shut off due to non payment.
This morning our water was again shut off due to nonpayment.
In 2019 we were able to get the issue resolved in a day. Today no one is answering the phones at any of the numbers we have called. Some numbers state that the offices are closed, while one number said there were 112 callers on the line before me.
I actually got a call back from someone regarding another issue and they transferred me to resident services who put in a ticket with the utilities coordinator. I am told they have 24 hours to look into the issue.
In the meantime, our house has no water with two adults working from home and children in remote learning.
The reason why the water bill is not being paid is because there's still in your money and doing god-knows-what with the money and also leaving you in debt you need to create an account with resident portal not first key homes where you look for the homes and have the houses saved on your profile or the mobile app you won't be able to see anything I just went through this with this s[censored] company I am planning to get an attorney to litigate with firstkey homes. They are stealing money they've been stealing money on the card that I had stored on the mobile app they've been stealing for 10 months I caught them so money that I will be paying towards water sewer and trash and utilities they don't barely pay anything didn't leave me with this fictitious and discrepancies on my accounts as if I was not making any payments and they were taking my money all this time I made a police report I am going to finish them off
The reason they're not paying the waters because you're taking your money the account coordinator is stealing money you guys need to look into your accounts that says resident portal not first Keys homes or the mobile app you're not going to see anything at all on there. Because I'm going to the same thing and I'm going to get like an attorney for litigation they've been stealing money out of my account for 10 months not making payments towards nothing they got this fake third party vendor which is Yes Energy billing you and they're literally taking the money because the money is not going to Yes Energy no money is going to them I would highly advise you track any card that you have on file with these people they are big deal if they are still in the money not making any payments and leave you with the debt on your back
You don't want to rent from FirstKey anyway. They suck. They are slumlords and will do nothing but increase your rent every time the lease is up for renewal. They give you notice 60 days before the end of the lease and require 60 days notice of non-renewal or you lose your deposit. Everything they do is a manipulation of every rental law in the book. They will refuse to fix anything that costs money. I have been living in a Florida home owned by these s[censored] for the last 5 years and the AC went out 2 months ago and they still haven't fixed it. Incidentally, it's the middle of summer and my 80 year old mother lives with me, they don't care. I reiterate, DO NOT RENT FROM FirstKey Homes.
Finally, sent someone out to check the roof and attic. Lord, let me tell you what they found. How about rodent infestation, wet wood beams that the guy says could be mold. Again, instead of fixing they told him to only paint over it, which never happen and the rodents, I guess are still there because it was not addressed either.
Because of these things, covid and change in income status I chose to terminate my lease early. I gave a 60 day notice and thought that would be acceptable. My mistake. To think humanity would prevail. I asked about the move out inspection and was told no one could meet me due to covid. How ironic, right? Again, I took photos. I left the house in better condition than when I found it minus the rodents.
On January 6th I received a move out statement of charges 3690. The withheld my security deposit which left a balance of 1915. They then charged me 30.98 for damages, some of which were from the water damage they only painted over, that continues to come back.
I spoke with Chis from corporate, who is an a[censored] by the way. He informed me that there is no normal were and tear. So even though the water damage is from there unfixed issue the charge is what it is and only their photos matter.
I would not recommend firskey nor the house located at 2411 quaker landing rd. Although, they did fix the roof. They did not repaint (Chris stated they only have to paint every five years) nor did they fix the attic, mold or rodents.
At this point I refuse to give my money to this company if it is this hard now I can only imagine being locked into a lease. You guys are really trash and Ш wouldn't encourage anyone to rent or purchase from you
All of them. Anything that says FirstKey Homes on it is to be avoided. They are the absolute worst.
What is the address of the property to avoid?