Flooropedics

? ? Bottom Line Books received a preprinted? order? for [redacted] ***? on 7/3/17.? This order carr was from a promotion for [redacted] ***.? If? [redacted] ? would like to return the book, I will be happy to send her a return label

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] ? and find that this resolution is satisfactory to me Sincerely, [redacted] ***

There are different accounts with Bottom Line Books for [redacted] which I will have cancelled One account has a balance due of $which I will have cancelled These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal I will make sure that account is also marked to be removed from any and all future promotion

I have no idea to whom Bottomline has addressed the products to my parentsHere are the possibilities: ? [redacted] ? other names: [redacted] ? Please let me know if you require additional info [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***

The outstanding charge on this account has been removed and the account has been marked "book returned".? All is clear with no balance do.? No future book will be received without a new order.? If the book is still held, there is not need for additional action on the part of the buyer

[redacted] entered a trial subscription to [redacted] ? 01/09/18.? The offer was for free issues and a special premium, [redacted] .? This trial started? with the 02/01/issue of Bottom Line [redacted] .? If he wished to continue the subscription , when billed $for issues,he could pay,? If he did not want to continue, he could cancel and keep the issues received as well a s the free premium and cancel the account.? I will have this trial subscription cancelled

There are different accounts with Bottom Line Books for [redacted] which I will have cancelled? One account has a balance due of $which I will have cancelled.? These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal.? I will make sure that account is also marked to be removed from any and all future promotion

[redacted] purchase in May [redacted] ***? The order card he sent said he would have the opportunity to review future editions of Health Breakthroughs.? A mailing was made to [redacted] months before the mailing of the edition announce it was in production.? In that mailin, thee was a request for a preaddressed postcard to be returned if changes were require.? Since no communication was received, the edition was mailed in January 2017.I will send a return label to [redacted] and have the charge removed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

[redacted] had previously purchasedthe Bottom Line Yearbook which is an annual program His first Yearbook purchase was that of This continuity program has now been cancelled I have cancelled the outstanding charge on his account Sorry for the erroneous billing

Bottom Line Books received a preprinted order for [redacted] *** on 7/3/ This order carr was from a promotion for [redacted] *** If [redacted] would like to return the book, I will be happy to send her a return label

Our record shows an order was placed in [redacted] name and address for Bottom Line Yearbook on February 18, and the book along with the free premium mailed February 23, If needed a copy of the order received can be sent to him The order cards are preprinted so it is possible an order was sent in by someone other than [redacted] *** A return label will be sent for him to return the book The premium is his to keep if he wishes

The outstanding charge on this account has been removed and the account has been marked "book returned" All is clear with no balance do No future book will be received without a new order If the book is still held, there is not need for additional action on the part of the buyer

Complaint: [redacted] I am rejecting this response because: This is out and out fraudYes, I'd like to see any bogus records this business has that I ordered these books I love the part where they say "someone else might have ordered this for [redacted] Yes, and I'll bet the "someone else" was Bottom Line Books Imagine if "someone else" walked into [redacted] and ordered a freezer for me Then [redacted] delivers it and expects me to pay for it You can't order something for someone else that costs moneyHow about I order a freezer full of frozen meat and have it delivered to Bottom Line Books, will they pay for it?What this is all about is sending unsuspecting people a book, then billing them for it in the hope that they'll be confused and pay for it Things like this happen to my elderly parents all the timeThat is the type of people they are targeting with this fraudulent schemeThis is legal? They should be ashamed of themselves Tell Bottom Line Books that as I stated earlier, this was unsolicited and as such it was a giftI have also notified them of my position via certified mail I have already spent $for two certified letters to them, and too much time on this ridiculous fraud scheme No way I'm going to spend more time shipping them their ridiculous book backIf they want their book back, they can come to my house and get it Sincerely, [redacted] ***

[redacted] entered a trial subscription to [redacted] 01/09/18. The offer was for 6 free issues and a special premium, [redacted] . This trial started with the 02/01/18 issue of Bottom Line [redacted] . If he wished to continue the subscription , when... billed $39.00 for 24 issues,he could pay, If he did not want to continue, he could cancel and keep the issues received as well a s the free premium and cancel the account. I will have this trial subscription cancelled.

According our record of [redacted] ? account, the return book was received on August 8, 2017.? It looks like the invoice he received was a cross in the mail with the book return.There is no balance due in his account

[redacted] *mail address has been removed from our email system. He will receive no more emails beginning tomorrow 3/10/

In order to respond to this complaint, I must have the address of [redacted] so I an identify this account. Please provide this address.

Complaint: [redacted] I am rejecting this response because: I received a letter from [redacted] from Bottom Line Inc. She sent the order card that she says placed the order. It is exactly what I thought. This company has no voice recording of me ordering these books, nor do they have my signature ordering these books. All they have is a pre-printed card with my name and address on it. The letter states, “Since the order was preaddressed, it is possible someone other than yourself sent the order”. As I stated in a previous response to the Revdex.com, sorry, it doesn’t work that wayMy name on a card is not an order for a book that costs money. They also enclosed a return label so that I could send the book backAs I stated in my previous response to the Revdex.com, and in two certified letters to Bottom Line Books, since these books were unsolicited, I am considering them gifts. Any future books they send me are also unsolicited, and those books will also be considered gifts Once Bottom Line acknowledges through the Revdex.com, or to me in writing, that I don’t have to return the books, I will consider this issue closed. All this is about is trying to get unsuspecting people to pay for something they didn’t order. Bottom Line Books and Rita Kneller E [redacted] should be ashamed of themselves I have also opened a complaint with the State of California, Office of the Attorney General, and with Joel Grover, an investigative reporter with [redacted] in Los Angeles Sincerely, [redacted] ***