Flooropedics

According our record of ** *** account, the return book was received on August 8, 2017. It looks like the invoice he received was a cross in the mail with the book return.There is no balance due in his account

There are different accounts with Bottom Line Books for ** *** which I will have cancelled? One account has a balance due of $which I will have cancelled.? These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal.? I will make sure that account is also marked to be removed from any and all future promotion

** *** purchase in May *** *** ***? The order card he sent said he would have the opportunity to review future editions of Health Breakthroughs.? A mailing was made to ** *** months before the mailing of the edition announce it was in production.? In
that mailin, thee was a request for a preaddressed postcard to be returned if changes were require.? Since no communication was received, the edition was mailed in January 2017.I will send a return label to *** *** and have the charge removed

** *** *mail address has been removed from our email system.? He will receive no more emails beginning tomorrow 3/10/

This charge will be removed and the account closed However, I will get a copy of the order we received and send this to ** ***

According our record of ** ***? account, the return book was received on August 8, 2017.? It looks like the invoice he received was a cross in the mail with the book return.There is no balance due in his account

?
Complaint: ***
I am rejecting this response because:
I received a letter from *** *** *** from Bottom
Line Inc.? She sent the order card that
she says placed the order.? It is exactly
what I thought.? This company has no
voice recording of me ordering these books, nor do they have my signature
ordering these books.? All they have is a
pre-printed card with my name and address on it.? The letter states, “Since the order was
preaddressed, it is possible someone other than yourself sent the order”.? As I stated in a previous response to the Revdex.com,
sorry, it doesn’t work that wayMy name on a card is not an order for a book
that costs money.?
They also enclosed a return label so that I could send the
book backAs I stated in my previous response to the Revdex.com, and in two certified
letters to Bottom Line Books, since these books were unsolicited, I am
considering them gifts.? Any future books
they send me are also unsolicited, and those books will also be considered
gifts
Once Bottom Line
acknowledges through the Revdex.com, or to me in writing, that I don’t have to return
the books, I will consider this issue closed.?
All this is about is trying to get unsuspecting people to
pay for something they didn’t order.?
Bottom Line Books and Rita Kneller E*** should be ashamed of
themselves
I have also opened a complaint with the State of California, Office of
the Attorney General, and with Joel Grover, an investigative reporter with
*** in Los Angeles
? Sincerely,
*** ***

This charge will be removed and the account closed. However, I will get a copy of the order we received and send this to [redacted]

There are 3 different accounts with Bottom Line Books for [redacted] which I will have cancelled  One account has a balance due of $39.92 which I will have cancelled.  These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal.  I will make sure that account is also marked to be removed from any and all future promotion.

The outstanding charge on this account has been removed and the account has been marked "book returned".  All is clear with no balance do.  No future book will be received without a new order.  If the book is still held, there is not need for additional action on the part of the...

buyer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please note: I DID in fact receive an invoice dated: 12/23/16 with a due date of 01/22/16. I would be more the happy to provide anyone with a copy. I did not and would not knowingly request a continuous subscription. Came with the invoice I didn't receive. See attached.The reference # billed for is [redacted] 24 issues of BOTTOM LINE / PERSONAL  $39.00I will not ever be renewing my subscription.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will, however, continue to monitor their mail to ensure there are no more products or promotions sent to them. In addition, I have asked the post office to immediately return anything that should come to their address before including the item in their daily mail.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I have had this account cancelled and removed from all promotion.  [redacted] sent a credit card payment for Bottom Line Yearbook 2016.  I have also requested he be refunded for this charge.  All books send are for a 30 day trial.  Customer Service is available on our web...

site.  I am sorry [redacted] was unable to reach customer service to look up his account.  Customer Service is always available by telephone.The package was sent because he was enrolled in a continuity program which I have cancelled.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Our record shows an order was placed in [redacted] name and address for Bottom Line Yearbook 2016 on February 18, 2016 and the book along with the free premium mailed February 23, 2016.  If needed a copy of the order received can be sent to him.  The order cards are preprinted so it...

is possible an order was sent in by someone other than [redacted].  A return label will be sent for him to return the book.  The premium is his to keep if he wishes.

In order to respond to this complaint, I must have the address of [redacted] so I an identify this account.  Please provide this address.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted]mail address has been removed from our email system.  He will receive no more emails beginning tomorrow 3/10/16.

[redacted] entered a trial subscription to [redacted] 01/09/18.  The offer was for 6 free issues and a special premium, [redacted].  This trial started  with the 02/01/18 issue of Bottom Line [redacted].  If he wished to continue the subscription , when...

billed $39.00 for 24 issues,he could pay,  If he did not want to continue, he could cancel and keep the issues received as well a s the free premium and cancel the account.  I will have this trial subscription cancelled.