Fly Federation Inc.

Review: On December **, 2013 02:37PM EST I placed Order Number: #[redacted]to purchase the Impossible Sweaters in size L with SKI Number of [redacted] the cost was $69.99 plus 10 shipping and handling for a total of $79.99. As of Jan [redacted]I have not received the sweatshirt. I sent a request on their website asking them to call me but as of today 1/**/14 I haven't received a call back. I tried to go back to their website [redacted] and it seems to be down. I am redirected to another website.Desired Settlement: At this time I would simply like my money back.

Consumer

Response:

At this time, I have not been contacted by Fly Federation Inc. regarding complaint ID [redacted].

Sincerely,

Review: I ordered a sweater from the company on 01/**/2014 and the item has not shipped. I have attempted to contact the company and they have not responded to my contacts. I cannot find a telephone number for the company. They have already received payment in the amount of $79.99 for my order. Order # [redacted]Desired Settlement: Refund my purchase price

Consumer

Response:

At this time, I have not been contacted by Fly Federation Inc. regarding complaint ID [redacted].

Sincerely,

Review: I ordered a sweater from www.flyfederationinc.com in October for $79.99 with tax and shipping and still havent recieved it. They have Pages on the social network instagram where they advertise their clothing. There are large amounts of customers complaining that they have not recieved their orders. When customers complain they proceed to argue back at the customers which is very UNPROFFESIONAL. I have emailed them on three different occasions and have yet to recieve a response. They claim to not be a scam and tell us they are shipping out our orders, or they are giving us refunds but we havent recieved any.Desired Settlement: To refund my money.

Review: I ordered a sweater from Fly Federation in late November of 2013 for a Christmas present. I e-mailed asking if it would be here before Christmas and they responded with a grammatically incorrect e-mail sent from an iPhone saying it would ship before Christmas. It never came, and I have e-mailed several times with only that one response of false information. I had to cancel my debit card because of possible future fraud and my bank was unable to dispute the charge because I was past the 90 day limit. Afterwords, I read reviews about Fly Federation and several people have my exact same issue.

[redacted].html : Here are the reviews.Desired Settlement: I want my $79.99 refunded, and this "business" to be held accountable for the many people they scammed.

Consumer

Response:

At this time, I have not been contacted by Fly Federation Inc. regarding complaint ID [redacted].

Sincerely,

Review: I ordered a crew neck sweater from this company on the online website in November and they took money out of my acct. Gave me an estimated date of when I should receive a tracking nunber fir my product. And it is January and I have not received anythingDesired Settlement: I would like a refund

Consumer

Response:

I would like a refund and any legal matter I will handle on my own accord with an attorney if I do not receive one.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: I placed an order on 12/**/13 for a Christmas gift for the amount of $20.00 plus $10.00 for shipping, and to this date I have not received the sweatshirt or any news on the status of the shipping date. I emailed them on 12/**/13 and on 1/**/14, and have not received a response either. I would like to either get the sweatshirt I ordered or have the total amount of $30.00 refunded to my credit card.Desired Settlement: I would appreciate getting the merchandise I ordered or getting a full refund.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: I ordered a sweater on December **, 2013. The company took the money out, but later put it back in my account. I emailed them about the problem, and later on received an email confirming the sweater was sent, and again, deducted the charge for the second time. The email read that they'd email me again to let me track my package. I have yet to get that specific email, much less the merchandise I ordered. There is no customer service listed on the website, and I have emailed them multiple times with no response.Desired Settlement: Refund-Credit Card Credit

Review: I had ordered two products off of their website, and the package never arrived. I had emailed them also asking when they would ship the products and they never responded to that either.Desired Settlement: my total charge came out to 153.60 dollars. I wish to be reimbursed the whole amount.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: I have ordered online from Fly Federation, over a month ago. I have emailed them several times (5) about my order, with no response from them. I went to their Facebook page and their twitter, and the same thing that has happened to me is happening to many other people. I submitted my credit card # to them, the funds were withdrawn, and never received my product.Desired Settlement: For me to get my funds back, or send me the order.

Also for all the others who have ordered to get their merchandise, or refund.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted]. I did receive a message thanking me for my payment. I have not received the order and when I tried to contact them, their website had been terminated. Thanks very much for your support.

Sincerely,

Review: I placed an order for a pre-sale item for my son for Christmas on 11/**/13. When there was no email confirmation sent to my email address I went online and tried to send an email to the company. It would not allow me to submit the email due to requesting phone number and best time to receive a call, yet it would not accept both pieces of information in the line provided. I then went on their Facebook page and Instagram account to see if they would respond to messages. Once on their pages I noticed that other people had also had the money for their items taken from their account (like me), yet had not received their order. They blocked me from their Instagram account after I stated I felt the Revdex.com should be contacted, as well as the Attorney General's office in New York State. It is now January **,2014 and from an Instagram account I was able to view they posted on Monday that refunds would be given that day. I checked with my bank today and no refund has been given and I still have received no email confirming my refund. My bank needs something stating this is a fraudulent charge in order to refund my money. I cannot get anyone to correspond with me about when I will be refunded the money or receive the Joker sweater I ordered as a Christmas present. I feel these are young men who have bigger ambitions than abilities and do not handle themselves in a professional manner. If these were pre-orders then the money should not have been taken from my account if they knew they could not fulfill the demand for the item. I also feel they should have refunded the money prior to making the claim it would be done on social media. There are at least 5 others that I have communicated with through Instagram that have the same issue. Only one has been able to get their money back from their bank. I want my $79.99 back in my bank account and for them to be unable to run a website for products they don't even have. They state they will no longer be doing this. I hope so and I will check the Revdex.com first from now on.Desired Settlement: I would like the $79.99 that was taken from my account on 11/**/13 refunded to my account immediately. I would like an email stating that it has been taken care of, so that I can file it with my bank statement.

Review: I Purchased 3 sweaters and never received them even though I paid for them via my credit card.Desired Settlement: Shut the business down

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: On nov **i ordered some clothes for my son for christmas, today is dec **i have not received my product but they charged my acct for the amount, I have contacted them numerous times and the only response I get is "its coming" from somebodys iphone, they are unprofessional and I would like a refund or my productDesired Settlement: I would like a refund or my product

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted]. My bank has refunded me the money lost but I have not heard back from this company, many people have lost their money so I hope they get shut down for taking people hard earned money

Sincerely,

Review: I ordered my daughter a sweater on Nov.[redacted]it is now Dec.[redacted]and I have heard nothing about my order nor do I know when and if I'm getting. The money was taken out of my account but still no product or guarantee that I will receive it by Christmas. I think its very unprofessional and lacking the ability to continue selling product online.Desired Settlement: I would like to either get my product because my daughter is expecting it for Christmas or a refund and ill go elsewhere. Thank You

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: I made an online purchase through Fly Federation Inc. for a sweater costing $30.00 on 12/**/2013. It was a christmas gift. I never received the item and never received a response to my inquiry.Desired Settlement: I request a total refund of $30.00.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: Ordered a Sweatshirt for my son on 11-**-2013 for Christmas..I cannot get anyone to respond to me e-mails..and no product has been delivered but they have taken the $79 out of my account the day I placed the order.Desired Settlement: I would just like my money back!!!

Review: I have not received my package. I never received a tracking number either, which was said would be given to me at time of shipment, insinuating that it was never shipped out. I email once to change the size of the product I ordered and was emailed back asking for my order number. I waited weeks for emailing again to ask whether it had been or was going to be shipped out and received no responses.Desired Settlement: At this point, I am frustrated that what I bought as a gift for a friend has not arrived and would just like my money back.

Consumer

Response:

At this time, I have not been contacted by Fly Federation Inc. regarding complaint ID [redacted].

Sincerely,

Review: Placed an order on November **, 2013 07:45PM EST, I still have not received a package in the mail. There is no response to emails. The ship date is continuously changed.Desired Settlement: I would the total amount I paid for the shirt. The total is $44.99.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted]

Sincerely,

Review: I pre-ordered an item from this company, online on November the [redacted]as a Christmas gift and have yet to recieve the item or an estimate of when it will arrive-to date. I emailed them twice as this was the only means of contact listed on their website which states they will contact you via email within two days, yet no one has responded. My order number for the item is below, and my credit card has already been charged for the item:Thank you for your order at Fly Federation. Once your package ships we will send you a notification email. Your order confirmation is below.Order Number: #[redacted](placed on November **, 2013 05:06PM EST) BILLING INFORMATION [redacted] SHIPPING INFORMATION Jamey Capers54 Hammock Pl seAtlanta, GA, 30312United StatesUSPS ITEMSKUPRICEQTYSUBTOTALPre Order Flame SweaterL [redacted]$69.99 1 $69.99 Subtotal$69.99 Sales Tax (0.00%)$0.00 Shipping & Handling$10.00 Grand Total$79.99Desired Settlement: I would like to have the item I ordered, as it is a Christmas gift, or I would like my money refunded.

Consumer

Response:

At this time, I have not been contacted by Fly Federation regarding complaint ID [redacted].

Sincerely,

Review: On April **, 2014, I purchased a sweater for my son. The amount was deducted from my account that same day. The merchant requested at least 20-30 business days to make the sweater before shipping. 30-40 days later, I never received the sweater. Now it is June **, 2014 and I still do not have my sweater or refund.

I contacted them approximately 40-45 days after the purchase and again this week. I have received no response. They do not list a phone number, they will only accept email (probably so they can avoid calls regarding merchandise that was never received).Desired Settlement: I would like a refund for the merchandise I never received.

Review: I wanted to order a sweater and have it by Christmas. I contacted Fly Federation using their online form and received the following response, "Dropping December [redacted] shipping 2-3 days after". I ordered the swearer (Order Number: #[redacted] (placed on December *, 2013 07:33PM EST) and have yet to receive it. I have requested a status update multiple times, the last response was "We are waiting for more sweater to come in so we can ship everything out. Thank you Sent from my iPhoneOn Dec **, 2013, at 12:07 PM, [redacted]". Now my requests appear to be being ignored.Desired Settlement: I would very much like the Fly Federation to provide better customer service and the sweater delivered as promised.