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Focused Recovery Solutions, Inc.

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Reviews Focused Recovery Solutions, Inc.

Focused Recovery Solutions, Inc. Reviews (53)

Thank-you they removed it

Dear *** ***:
Our offices are in receipt of your correspondence detailing *** *** compliant relating to Focused Recovery Solutions
*** *** states in her complaint that our office has not submitted or responded to the request to have the accounts listed above
removed from her credit report
Our records indicate the following:
*** *** *** -Request for removal from credit report was sent on 4/5/to***, *** ***, and***On 9/4/our office received a notification of dispute made by the consumer through *** stating the account should have been removed and was notAt that time, we processed the removal request and were provided control #***
2. *** *** ***
-Request for removal from credit report was sent on 4/5/to***, *** ***, and***On 9/4/our office received a notification of dispute made by the consumer through E-Oscar stating the account should have been removed and was notAt that time, we processed the removal request and were provided control #***
*** *** ***
--Request for removal from credit report was sent on 4/5/to *** *** *** ***On 9/4/our office received a notification of dispute made by the consumer through E-Oscar stating the account should have been removed and was notAt that time, we processed the removal request and were provided control #***
4. *** *** ***
--Request for removal from credit report was sent on 8/1/to *** *** *** *** On 9/12/our office received a notification of dispute
made by the consumer through *** stating the account should have been 'removed and was notAt that time, we processed the removal request and were provided control #***
At this time our office has submitted for all accounts to be removed from *** *** credit reportConsumer reporting agencies may take up to days or longer to update consumer reports and this is beyond our control
Should you have any questions regarding the referenced accounts, please feel free to contact us at the number listed below
Sincerely,

Dear ** ***:Our offices are in receipt of your correspondence detailing ***
*** complaint relating to Focused Recovery Solutions.Based on our investigation of ** *** dispute, we have
concluded that our offices made several attempts to contact ** *** in regards
to her account
placed with our office for collection’s prior to placing the
account on her credit reportOur office mailed the required initial letter on
6/25/and made five phone calls with no response prior to credit reporting
the account on 9/1/On 10/14/we received a validation request which
we responded to on 10/15/This letter included a complete breakdown of
charges and payments that were made to the account leaving the balance her responsibility
Also at that time her credit payment was updated as disputedNo return mail
has been received so we can only assume that ** *** received our responseIn
regards to responding to the disputed sent through the credit bureaus, our
office responded to both request after a
thorough investigation and determined that all the information we had on
file was correct.Should you have any additional questions please feel free to
contact our office.Sincerely,*** *** ***

Letter was mailed to consumer stating account has been closed and returned to client. Subsequently, a request to delete item from credit report was sent to all three credit reporting agencies

Our offices are in receipt of your correspondence detailing
*** *** complaint relating to Focused Recovery Solutions.Based on our investigation of ** *** dispute, we have
concluded the account referenced above listed in the complaint to the RevDex.com was placed for collections
with our company in January At
the time of placement our office sent a letter to *** *** ** *** **
*** notifying ** *** of the debt** *** has not contacted our office since
the date of placementThe account balance of $***is due.Attached is a copy of the billing summary provided by our
clientYou will find that the statement reflects a zero balanceThis is
because our client adjusted off the past-due balance as a bed-debt write off
when they placed the account with our office for collection activityThe balance
of $***.** remains due.Should you have any questions regarding this account or if
you wish to discuss payment arrangements, please feel free to contact us at the
number listed belowWe look forward to helping your resolve this matter.Sincerely,Focused Recovery Solutions, Inc

Our offices are in receipt of your correspondence detailing
*** *** complaint relating to Focused Recovery Solutions.Based on our investigations of ** *** dispute, we have
concluded the account referenced above listed in the complaint to the RevDex.com was placed for
collections with our company and has since been
paid in full reflecting a zero balanceOur records indicate that a deletion
request from ** *** credit report to all credit reporting agencies was sent on
10/13/giving a control #***Consumer reporting agencies may take up
to days or longer to update consumer reports and this is beyond our control.Sincerely,Forced Recovered Solutions, Inc

Dear ** ***Our offices are in receipt of your correspondence detailing*** *** complaint relating to Focused Recovery Solutions.Based on our investigation of ** *** complaint we haveconcluded that the account referenced above was placed in our office
forcollectionsAfter sending ** *** two letters if notification on the past dueaccount his attorney called our office to notify us of attorney representation.At that time the only communication in regards to ** *** account was madethrough to his attorneyDuring the conversations with ** *** attorney asettlement offer was made and acceptedPayment was received on 4/16/As acourtesy our office has sent a request for the account to be removed from *** credit report.Should you have any additional questions please feel free tocontact our office.Sincerely,Focused Recovery Solutions, Inc

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Dear Ms***:Our offices are in receipt of your correspondence detailing *** *** complaint relating to FocusedRecovery Solutions.Based on our investigation we have determined that the balance of $was placed in our office forcollections in and has since been paid in full as of
1/23/Accordingly, Ms*** credit report wasupdated as paid in full/satisfied on 2/01/2012.Our office has also accurately responded to the following disputes created through the credit reporting agencieson 3/2/2015, 3/4/and 4/1/In addition to responding to the disputes through the credit reportingagencies our office received a fax on 5/4/requesting validation of the debt and confirmation of accuracy ofthe information provided to the credit bureausAlthough the account had been satisfied and returned to ourclient, as a courtesy, we provided the requested information and sent a manual request to the credit reportingagencies on 5/12/(*** ***) to update the account to reflect a zero balanceThe control number• provided may be referenced when speaking with the credit reporting agencies to verify the balance update.Consumer reporting agencies may take up to days or longer to update consumer reports and this is beyondour control.Should you have any questions regarding this account, please feel free to contact us at the number listed below.We look forward to helping you resolve this matter.Sincerely,*** ***

Dear ** ***:Our offices are in receipt of your correspondence detailing ***
*** complaint relating to Focused Recovery Solutions.Based on our investigation of ** *** dispute, we have
concluded that our offices made several attempts to contact ** *** in regards
to her account placed with
our office for collection’s prior to placing the
account on her credit reportOur office mailed the required initial letter on
6/25/and made five phone calls with no response prior to credit reporting
the account on 9/1/On 10/14/we received a validation request which
we responded to on 10/15/This letter included a complete breakdown of
charges and payments that were made to the account leaving the balance her responsibility
Also at that time her credit payment was updated as disputedNo return mail
has been received so we can only assume that ** *** received our responseIn
regards to responding to the disputed sent through the credit bureaus, our
office responded to both request after a
thorough investigation and determined that all the information we had on
file was correct.Should you have any additional questions please feel free to
contact our office.Sincerely,*** *** ***

We have mailed a response to Mr***, requesting additional information. Attached is a copy of the letter. We have explained that we are not showing the account has been paid and he would need to provide documentation to such. We also sent a copy of the itemized billing
statement

Our offices are in receipt of your correspondence detailing
*** *** complaint relating to Focused Recovery Solutions.Based on our investigations of ** *** dispute, we have
concluded the account referenced above listed in the complaint to the RevDex.com was placed for collections
with our company and has since been
paid in full reflecting a zero balanceOur records indicate that we mailed a
letter to ** *** when the account placed on our office back in notifying
him of past due balance, no return mail was receivedIn addition out office
also made multiple phone calls to advice ** *** of the accountAll resources
used to reach out to ** *** was from what information he provided to our client
at the time of service** *** made payment in full of $to our client on
10/13/On 10/17/out office sent notification to all three credit
bureaus to update his report to reflect a zero balance.Consumer reporting agencies may take up to days or longer
to update consumer reports and this is beyond our control.Sincerely,Forced Recovered Solutions, Inc

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolved. In the company's resolution, does this mean that they will contact all three credit reporting agencies to have this account removed? Please let me know of their exact intentions.If the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Our offices are in receipt of your correspondence detailing
*** *** complaint relating to Focused Recovery Solutions.Based on our investigations of ** *** dispute, we have
concluded the account referenced above listed in the complaint to the RevDex.com was placed for collections
with our company and has since been
paid in full reflecting a zero balanceOur records indicate that a deletion
request from ** *** credit report to all credit reporting agencies was sent on
10/13/giving a control #***Consumer reporting agencies may take up
to days or longer to update consumer reports and this is beyond our control.Sincerely,Forced Recovered Solutions, Inc

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

I have never been contacted by a bill collector before and have perfect creditWhat is so scary about these people is they called me and asked me all kinds of personal information and got mad when I repeatedly said, if I owe something, please send it to my mailing address They HAD my mailing address but called me I still don't know what I owe because I started getting more and more angry that they were asking me my birthdate, my son's birthdate, etcinstead of mailing me the details of the situationDoesn't everyone know you don't give out personal information like that over the phone to a stranger?
All they have to do is send me the paperwork but apparently they can't do that -- instead they have to call and scare me and I STILL don't know if they will mail me what it is I supposedly oweI have the cancelled checks from a copayment to the doctor's office that they supposedly represent and bills or complaints from that doctor's office or the collections agencySCARY My guess is that because they're mad that I wanted something mailed to me, they will now mess up my credit, even though I always pay every single bill my son and I owe

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

I last spoke with an agent at FRS, Inc. on/about November 28, 2018. During the call, I shared that I wanted to change the date to seek funds from my checking account, as I tried to call on two previous days to them, but no one answered (these call attempts are documented, if needed). But on the date above, I shared that I wanted the mark on my credit removed as I had asked on a previous date (10-28-18) that I did not want anything on my credit; she told me that I never said anything about this, but I did; she continued to be rude and cut me off and I had to unfortunately hang up. I then filed a complaint with the BBB, but they did not send my rebuttal to FRS's initial response to my complaint--FRS only verified they had two accounts and that only one was reported and they would only show it "updated to zero" upon payment completion. This was not satisfactory to me. I rebutted through BBB that I do not accept their offer because I was unable to find any documentation of any contractual relationship between FRS, Inc. and me which makes them entitled to enforce a commercial claim against me. This is not a request for verification or validation as they did on my initial complaint with BBB, but a request for strict proof of contract to substantiate their claim; provide me with a certified copy of an original contract with my signature, specifically naming Focused Recovery Solutions, Inc. entitled to enforce a commercial claim against me. Certification can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question. I want this resolved; it will be paid upon receipt of their response to remove all from my credit reports, not to update, BUT REMOVE. Thank you.

A letter will be sent out to Mr [redacted] today. It is attached. Based on our investigation, we have concluded the account referenced was placed for collections with our company on 08/07/2013 from [redacted] Imaging.  The account has been paid. As courtesy, we have removed this account from...

the credit reporting agencies. Control # [redacted] . Consumer reporting agencies may take up to 30 days or longer to update consumer reports.

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Description: Collection Agencies, Medical Record Service, Collection Systems, Medical Billing Services, Insurance Claim Processing Services, Bill Paying Service, Billing Service, Collection Agencies (NAICS: 561440)

Address: 9701 Metropolitan Ct Ste B, N Chesterfld, Virginia, United States, 23236-3690

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