Fogarty Heating & Ventilation

Revdex.com: I received was able to finally get a member of the company's Fraud Support area to resolve my issue in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

Good Afternoon,We've carefully reviewed [redacted] claim for machine replacement, but have not found any information which warrants a refund of replacementWe show no record of a purchase or a returned item from [redacted] *** Regards,The Nespresso Club

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: They are liars and thieves, I sent my machine in over weeks ago..and a supervisor by the name of Violet has been harassing me and telling that they wont send me my machine back even though [redacted] or the service center had lost or damaged my machine instead of repairing it and they opened up a [redacted] claim and were paid for it days later and still they refuse to give me a replacement machine or my repaired machinethis is disgusting I want my god damn machine backthe [redacted] label with tracking number? ? [redacted] ? the machine was lost or damaged in transit and NESPRESSO GOT PAID FOR THE CLAIM AND THEY OWE ME A MACHINE AND THEY KEEP MAKING EXCUSES? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: THEY ARE A BUNCH OF LYING CROOKS...THEY DID TROUBLESHOOTING WITH ME OVER THE PHONE AND THATS WHY THEY SENT ME I HAVE THE ORIGINAL LABEL FROM THE SHIPPING BOX ? THEY SENT ME ..AND ALSO THE OTHER LABEL THAT WENT OUT SO THEY CAN TAKE THEIR LIES AND PROVE OTHERWISEPLEASE SEE ATTACHMENTS RECEIPT BOTH LABELS FROM THEM INCLUDING THE ONE THAT CAME WITH THE BOX AND THE ONE THAT SHIPPED OUT...THE SCREEN SHOT OF [redacted] PAYING THEM FOR THEIR LOST PACKAGE WHICH CLEARLY ISNT MY PROBLEMAND PROOF OF PURCHASE ..I WANT MY MACHINE ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Good Afternoon,I contacted [redacted] and was informed that one of our Coffee Specialists was able to complete his request and created an account for him to use for future purchases of the disposable straws and nozzles for his milk frotherI provided him with my direct contact information for future inquiries.Sincerely,Violette MCustomer Service Manager

Good Morning,A Customer Care Manager has worked with [redacted] and resolved the issueShould [redacted] need more assistance, we may be reached at ###-###-####Our Coffee Specialists are here 24/to assist with any questions or concerns.Sincerely,Nespresso Club

Good Afternoon,A Customer Service Manager has spoken with [redacted] and ensured him that he will personally handle this matter as soon as possibleSincerely, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] .? I received the $credit that had been promised and this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

Good Afternoon,A Manager has been in touch with [redacted] and resolved the issue.? Thank you,Violette M.Customer Service Manager

Good Afternoon,A Manager has been in touch with [redacted] and resolved the issueThank you,Violette M.Customer Service Manager

Good Afternoon,We have attempted to contact *** *** and a Customer Service Manager has left a detailed message for him to call her directly for assistanceOnce *** *** contacts us, we will resolve this matter by phoneFor further assistance, please call ###-###-####.Sincerely,*** **
***

Good Afternoon,I contacted *** *** and was informed that one of our Coffee Specialists was able to complete his request and created an account for him to use for future purchases of the disposable straws and nozzles for his milk frotherI provided him with my direct contact information for future
inquiries.Sincerely,Violette MCustomer Service Manager

Good Afternoon,A Customer Service Manager has spoken with *** *** and ensured him that he will personally handle this matter as soon as possible. Sincerely,*** **

Revdex.com:
I received was able to finally get a member of the company's Fraud Support area to resolve my issue in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello,We have no record of any transaction or interaction from *** ***We have attempted to call her on ###-###-#### twice and an email was also sent in an attempt to reach her to resolve the matterWe have not heard back via phone or email. In the meantime, until we hear from *** *** via email or phone, we will consider this matter closed Sincerely, The Nespresso Club

Good Afternoon, On 06/**/2015, we spoke with *** and provided him with information regarding the Terms and Conditions of the promotion, which began on 04/**/and ended 05/**/The Terms and Conditions indicate that proof of purchase documentation was due to us by 06/**/The
promotional credit offered was $and on 06/**/2015, we provided *** with options on how to provide documentation: mail & emailWe did not receive said documentation and did not hear from *** until year following the promotion end date*** has yet to provide us with this documentation and we will not be providing a club credit since the requirements of the promotion were not met Sincerely,The Nespresso Club

Good Afternoon,A representative has been in contact with the club member and has resolved the matter.Sincerely,Violette MManager

Good Afternoon, Attached are letters that are being sent via mail and email to *** ***.Upon investigation of *** *** claims that we offered to provide a credit, we found no indication that a credit was due and therefore consider this matter closedFurther details are provided in the
letters attached, which will be mailed to him today. Sincerely, The Nespresso Club

Good Afternoon,A representative has been in contact with the club member and has resolved the matter.Sincerely,Violette MManager

Hello,We have no record of any transaction or interaction from *** ***We have attempted to call her on ###-###-#### twice and an email was also sent in an attempt to reach her to resolve the matterWe have not heard back via phone or email. In the meantime, until we hear from *** *** via email or phone, we will consider this matter closed Sincerely, The Nespresso Club