Fortress Tax Relief Reviews (%countItem)
Fortress Tax Relief Rating
Address: 1011 SW Emkay Dr STE 201, Bend, Oregon, United States, 97702-3163
Phone: |
Show more...
|
Fax: |
+1 (541) 330-0641 |
Web: |
www.yellowpages.com
|
E-mails: |
Sign in to see
|
Add contact information for Fortress Tax Relief
Add new contacts
My experience with Fortress Financial Services Inc. was a great one. David F and Heather W are very professional people. I would recommend that any one having any tax problem to give them a call.
Very professional, good communication and follow up. They are very experienced in these matters a resolve your issues quickly.
My company has received at least six to eight calls from Brian at Fortress (ph***). Despite being told repeatedly that we do not wish for him to contact our office as we are not interested in his company's services, he continues to call. Today when he called, I actually used the word "harassment" in describing his continued attempts to contact my boss, told him to stop calling, and then hung up on him, only to have him call back moments later and leave a message.
I am formally requesting that our company be removed from your company's contact list as we are NOT interested and will not be interested, ever. It is our desire that the calls stop immediately, and permanently. Brian's demeanor is offensive, unctuous, and arrogant. If these harassing calls continue, I am going on record that I will use any means necessary to stop the calls, including blowing a 115 dB whistle into the telephone. Additionally, I will be making a new Revdex.com complaint report EVERY SINGLE TIME he or anyone else from the Fortress calls, so save yourselves the hassle and stop calling.
Fortress management sincerely apologizes for Brian's behavior. Brian is a new employee and, evidently, is in need of further training. We thank you for bringing this matter to our attention, as Brian's behavior falls short of what we require of our staff. We require all Fortress personnel to treat the public with dignity and respect. If a sales prospect tells one of our salespeople to stop calling, we stop calling.
Brian has been instructed to immediately cease all phone calls to you. We will also block the telephone number you list in your contact info in your Revdex.com complaint so that no one from Fortress will have the ability to call that number from a Fortress telephone line. This may take up to two business days. We expect that these actions will prevent all future contact. In the very remote chance that these actions fail to prevent future contact, please contact Fortress President Steve G or Vice President Michael Z at ***. Either one of them will be happy to take immediate action to ensure the calls stop.
Dear Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. I sincerely appreciate the prompt, earnest effort to make it right.
Many thanks to all involved
I could not have ask for better results from Fortress. Each client is unique and comes with a different set of circumstances. They are well equipped to handle each and every client. Their staff is professional, courteous, and efficient. I highly recommend Fortress. You will not be disappointed.
I highly reccommend Fortress Financial to anyone have tax issues. There response and patience with our situation was beyond what I had expected. I was scared and afraid of what was to come. Fortress Financial was everything that we needed to get this situation fixed in a positive direction.
Thank you for sharing and for your business!