Fortress Tax Relief Reviews (%countItem)
Fortress Tax Relief Rating
Address: 1011 SW Emkay Dr STE 201, Bend, Oregon, United States, 97702-3163
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+1 (541) 330-0641 |
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This company has sent us direct mailings twice stating that a substantial tax lein has been filed against us and that we should avail ourselves of their services ASAP to escape thye consequence. This is of course totally false and our company would never fall for this type of ridiculous ploy however, there may be unsuspecting people who would and we felt it was our duty to report them. Your symbol marking them as an accredited buisiness by the Revdex.com is prominently displayed on their letter so maybe you need to have a talk with these folks.
Fortress, along with many tax resolution companies, purchases tax lien data from a variety of data vendors. The vendors get raw tax lien data, which typically only includes the name of a business exactly as it is listed with either the IRS or a state taxing authority and the address of record of the business held by either the IRS or a state taxing authority. Then, the vendors use software to match the raw data with actual businesses. There can occasionally be a mismatch with a different business with a very similar name, a business with the same name but in a different state, a very similar dba name, a business who took over a defunct business and the like. Although the vendors are extremely accurate with regard to matching the raw lien data with the contact data of the correct business, they do not get it correct 100% of the time. Fortress purchases about 40,000 of these leads every month, so even if the vendors are accurate 99.9% of the time, there will be a few unintended recipients.
Fortress has absolutely zero interest in sending direct mail to anyone without a tax lien. We neither request nor accept fees from people or businesses who do not owe taxes. There have actually been one or two out of the thousands of clients who have hired us since 2003 where we learned after we were hired that the client did not owe taxes. We promptly refunded 100% of their money. We apologize for any inconvenience the receipt of this mail piece may have caused and assure you that there is no intent to scam or defraud.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. You may want to use your brain or that of a good lawyer or advertising Agency in the preparation of your future mailings to indicate your belief that a tax lien MAY have been filed against a company. Believe me, there isn't anyone out there that is in trouble with the IRS that isn not fully aware of their peril and if your mailer reaches them then maybe they will be motivated to use your company.
Sincerely
Very professional, good communication and follow up. They are very experienced in these matters a resolve your issues quickly.
My company has received at least six to eight calls from Brian at Fortress (ph***). Despite being told repeatedly that we do not wish for him to contact our office as we are not interested in his company's services, he continues to call. Today when he called, I actually used the word "harassment" in describing his continued attempts to contact my boss, told him to stop calling, and then hung up on him, only to have him call back moments later and leave a message.
I am formally requesting that our company be removed from your company's contact list as we are NOT interested and will not be interested, ever. It is our desire that the calls stop immediately, and permanently. Brian's demeanor is offensive, unctuous, and arrogant. If these harassing calls continue, I am going on record that I will use any means necessary to stop the calls, including blowing a 115 dB whistle into the telephone. Additionally, I will be making a new Revdex.com complaint report EVERY SINGLE TIME he or anyone else from the Fortress calls, so save yourselves the hassle and stop calling.
Fortress management sincerely apologizes for Brian's behavior. Brian is a new employee and, evidently, is in need of further training. We thank you for bringing this matter to our attention, as Brian's behavior falls short of what we require of our staff. We require all Fortress personnel to treat the public with dignity and respect. If a sales prospect tells one of our salespeople to stop calling, we stop calling.
Brian has been instructed to immediately cease all phone calls to you. We will also block the telephone number you list in your contact info in your Revdex.com complaint so that no one from Fortress will have the ability to call that number from a Fortress telephone line. This may take up to two business days. We expect that these actions will prevent all future contact. In the very remote chance that these actions fail to prevent future contact, please contact Fortress President Steve G or Vice President Michael Z at ***. Either one of them will be happy to take immediate action to ensure the calls stop.
Dear Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. I sincerely appreciate the prompt, earnest effort to make it right.
Many thanks to all involved
I could not have ask for better results from Fortress. Each client is unique and comes with a different set of circumstances. They are well equipped to handle each and every client. Their staff is professional, courteous, and efficient. I highly recommend Fortress. You will not be disappointed.
I highly reccommend Fortress Financial to anyone have tax issues. There response and patience with our situation was beyond what I had expected. I was scared and afraid of what was to come. Fortress Financial was everything that we needed to get this situation fixed in a positive direction.
Thank you for sharing and for your business!