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FreedomPlus

2114 E Rio Salado Pkwy, Tempe, Arizona, United States, 85281-3002

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Reviews Loan Broker FreedomPlus

FreedomPlus Reviews (%countItem)

The representative very helpful answered all my questions and courteous

FreedomPlus Response • Apr 13, 2020

We're happy to help! It's rewarding to hear how pleased you are with the service provided, Ms.. Our goal is to continue supporting your journey toward a brighter financial future. If any questions come up for you, our Loan Servicing Specialists are also more than happy to help. We can be reached by calling *** or via email at ***. Thank you for choosing FreedomPlus!

Heather O was awesome she made the loan quick and easy.

Ericka R was so kind and helpful and made the loan process so easy. They take the time to find what is best for the client.

FreedomPlus Response • Apr 13, 2020

Thank you for complimenting the service provided by your Loan Consultant, Jill. Welcome to FreedomPlus! We're thrilled for the opportunity to serve your financial needs. Please be sure to contact our Loan Servicing Specialists at *** with any questions. Feel free to email us as well at ***@***.com. Thank you for trusting FreedomPlus!

Quick and professional answered all my questions. Customer service was friendly and easy to work with.

FreedomPlus Response • Apr 10, 2020

We appreciate the kind feedback, ***. Thank you for joining FreedomPlus! We're excited about the opportunity to serve your financial needs. We encourage you to continue reaching out to our Loan Servicing Specialists anytime assistance is needed. Thank you for choosing FreedomPlus as your guide to financial freedom!

The experience I had was very good, the representative was very attentative and answered all my questions, the whole process was not too stressful , they completed the process within a few days and some of the creditors have been notified already, I would refer someone looking for a loan to them

FreedomPlus Response • Apr 10, 2020

Congratulations, ***, and welcome to FreedomPlus! We're honored for the opportunity to serve your financial needs. It's also rewarding to hear the application went smoothly. Please let us know if any questions come up regarding your account. Thank you for choosing FreedomPlus to reach your financial freedom.

Smooth and very quick process. Gwen was wonderful at explaining details through every step of the way.

I would highly recommend using this financial institution for all your finance needs.

A+++++

FreedomPlus Response • Apr 08, 2020

Thank you for the many compliments, ***, and welcome to FreedomPlus! We're thrilled for the opportunity to serve your financial needs. We also appreciate you speaking so highly about your Loan Consultant. Please know our Loan Servicing Specialists are also happy to help with any questions or concerns that come up for you. Thank you for choosing FreedomPlus. Here's to your financial freedom! Thank you for the many compliments, ***, and welcome to FreedomPlus! We're thrilled for the opportunity to serve your financial needs. We also appreciate you speaking so highly about your Loan Consultant. Please know our Loan Servicing Specialists are also happy to help with any questions or concerns that come up for you. Thank you for choosing FreedomPlus. Here's to your financial freedom!

Devon Z was great to work with during the process.

FreedomPlus Response • Apr 08, 2020

Welcome to FreedomPlus, ***! Thank you for sharing the pleasant experiences you had with your Loan Consultant. If any questions come up for you, our Loan Servicing Specialists can be reached by calling *** or via email at ***. Thank you for choosing FreedomPlus! Welcome to FreedomPlus, ***! Thank you for sharing the pleasant experiences you had with your Loan Consultant. If any questions come up for you, our Loan Servicing Specialists can be reached by calling *** or via email at *** Thank you for choosing FreedomPlus!

Our lending officer was responsive while trying to obtain our business. Once we signed docs that ended up being incorrect (errors on their end) she was no longer returning calls or emails. Very poor customer service. She continues to not want to help. We have also called customer service to try and straighten this out and we get auto disconnected everything time. I’ve sent emails to customer service and only received a response to my initial email which was absurd and didn’t address the issue at hand. I’ve asked for managers to call me...nothing. BE WARNED! Do not use this company!

FreedomPlus Response • Apr 06, 2020

This is certainly not the experience we'd prefer for you to have, Ms.. Providing our clients with the utmost level of customer service is one of our top priorities. If you feel you received anything less than, we sincerely apologize. We would like an opportunity to speak with you further regarding your experiences with us. A team specialist will be reaching out to you shortly. Thank you for your time and for considering FreedomPlus.

Very helpful, very quick, very polite and patient. Thank you Freedom Plus

FreedomPlus Response • Apr 06, 2020

Our pleasure, Ms.. Thank you for expressing your gratitude. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being the best part of FreedomPlus!

Excellent customer service! Very professional! George thank you so much for working with me and understanding my situation and finding the right loan with the right monthly payment amount that is within my budget!!!

FreedomPlus Response • Apr 06, 2020

Welcome to FreedomPlus! We're happy to help, Mr.. Thank you for speaking so highly about the service that's been provided. We hope to continue providing a pleasant experience for you. Thank you for choosing FreedomPlus. Here's to your financial success!

This is the 3rd time I have had the pleasure to go thru the process of getting a loan and each time it has been a wonderful experience they give me several options and help me understand the process very smart and caring people Thanks for everything you do to make this an easy process.

FreedomPlus Response • Apr 06, 2020

We appreciate your loyalty, ***, in using our loan service. It's always a pleasure to hear when clients share they've used our service in the past. Welcome back! Please let us know if any questions come up along the way. Thank you for choosing FreedomPlus. Here's to your financial freedom!

Professional, quick with a response and very knowledgeable representatives and officers.

FreedomPlus Response • Apr 06, 2020

Welcome to FreedomPlus! We are thrilled, Mr., for the opportunity to serve your financial needs. We also appreciate you speaking so highly about the service you've received. Thank you for choosing FreedomPlus to reach your financial goals.

Very easy to work with, professional, good communication and customer service. Loan quickly processed and payments to creditors made within the 7-10 days I was quoted. Kudos to Andrew and a job well done!
Connie Erickson

FreedomPlus Response • Apr 06, 2020

We appreciate the positive feedback! Thank you, ***, for sharing how you benefited from using our service. We also appreciate you complimenting the service provided by your Loan Consultant. Please know our Loan Servicing Specialists are also more than happy to address any questions that come up. Thank you for being the best part of FreedomPlus!

FreedomPlus was easy and extremely helpful. Trev was very helpful and walked me through every step and answered every question I had. We had a very bad phone connection and every time we lost connection he would call me back. Before I start, I don't have a bad credit rating and my bills are paid on time, and no one is calling or knocking on my door for money. I was looking at saving some money at a lower interest rate. Which the credit card companies were not willing to help with lowering my interest rate.
Before I signed anything I was given 4 payment plan opitions along with the coresponding interest rates. Everything was paid off within 7 business days, as I was told, or by the first of the month, which I was also told would happen.
I have read other reviews, and this might not be for everyone but it's diffently working for me.
I'm saving over $300 a month with the help of Freedomplus.

FreedomPlus Response • Apr 06, 2020

Welcome to FreedomPlus, ***! We are thrilled for the opportunity to serve your financial needs. Hearing how much you enjoyed your experience with your Loan Consultant is amazing! It's always a reward to hear clients express how pleased they are with the service that's been provided. We hope to continue providing a pleasant experience for you! Thank you for choosing FreedomPlus to reach your financial goals.

Very professional and courteous. Their customer service is fast and helpful.

FreedomPlus Response • Apr 06, 2020

Thank you for complimenting our level of customer service, Ms.! We hope to continue providing you with a pleasant experience. If any questions do come up, our Loan Servicing Specialists can be reached by calling *** or via email at ***@***.com. Thank you for choosing ***!

I applied online for this loan to consolidate some debt. The FreedomPlus representative called me within minutes. After giving some basic information and providing verification, I was qualified. The process was simple. The representative, Jeff, was incredibly friendly and helpful. The loan was funded within 5 days. Completely satisfied with every aspect of this transaction.

FreedomPlus Response • Apr 02, 2020

Congratulations, ***, and welcome to FreedomPlus! Thank you for sharing how pleased you are with your experiences. We also appreciate you for complimenting the service provided by your Loan Consultant. Please know our Loan Servicing Specialists are also more than happy to answer any questions that come up. Thank you for choosing FreedomPlus to reach your financial goals!

It was very easy to apply, enter all required information, and get approved. Jaimie was great to work with. I would not hesitate to use this company.

FreedomPlus Response • Apr 06, 2020

Thank you for such positive feedback, ***. Welcome to FreedomPlus! We're thrilled to hear how simple the application was for you. Our Loan Servicing Specialists are always happy to answer any questions that come up along the way. Thank you for choosing FreedomPlus. Here's to your financial freedom! Thank you for such positive feedback, ***. Welcome to FreedomPlus! We're thrilled to hear how simple the application was for you. Our Loan Servicing Specialists are always happy to answer any questions that come up along the way. Thank you for choosing FreedomPlus. Here's to your financial freedom!

Friendly customer service and tip notice. They notified me of my good standing and worked to get me a lower rate with the same payoff period. Excellent, will use them again when needed for future services.

FreedomPlus Response • Apr 02, 2020

Thank you, ***, for taking the time to share your experiences with us. Hearing how pleased you are with our service is extremely rewarding. If any questions come up regarding your account, always feel free to contact our Loan Servicing Specialists at *** or via email at ***@***. Thank you for choosing FreedomPlus to reach your financial goals.

I have the same issues as several others that rated you poorly as well. You would never provide me the interest rate, even after you checked on my credit rating. You would always ask for a payment amount as an answer to my interest rate question. I also recorded the conversation where I specifically asked how long it would take to execute the loan and I was told 3 days - on a recorded line. Because I needed to execute a transaction, I signed the loan. After 7 days the loan was still not processed so I asked them to cancel it. I called but got a recording to call back - every time I called. I send an email which resulted in an automated reply and then after the second email I got a replay stating someone would contact me. Never happened. After I no longer needed the loan and asked them to cancel it, they executed the loan. I now have to use legal resources to undo the mess.

FreedomPlus Response • Apr 02, 2020

We apologize for any frustrations caused on our end, Mr.. Understandably, unmet expectations are frustrating for anyone. We would like an opportunity to further discuss the concerns mentioned regarding your experiences in our program. An experienced team member will be reaching out to you shortly. Thank you for allowing FreedomPlus the opportunity to serve your financial needs.

The service was really good. I got the loan that I was needing and my accounts were payed within 7 days from the signed of the documents.

FreedomPlus Response • Apr 02, 2020

Congratulations, ***, and welcome to FreedomPlus! We're glad to hear how pleased you are with the service provided. Be sure to contact our Loan Servicing Specialists with any questions regarding your account. Thank you for choosing FreedomPlus to reach your financial goals.

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Address: 2114 E Rio Salado Pkwy, Tempe, Arizona, United States, 85281-3002

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