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FreedomPlus

2114 E Rio Salado Pkwy, Tempe, Arizona, United States, 85281-3002

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Reviews Loan Broker FreedomPlus

FreedomPlus Reviews (%countItem)

Being in debt sucks. Getting out is never painless, but Freedom took as much of the sting out as possible. My loan was fast and easy. Did everything over the phone while I was a work! I couldn't be happier.

FreedomPlus Response • Mar 17, 2020

It absolutely does, Ms.! We're honored to be a part of your financial journey to a debt-free future. Please let us know how we can continue supporting you every step of the way. Thank you for choosing FreedomPlus to reach your financial goals. It absolutely does, Ms.! We're honored to be a part of your financial journey to a debt-free future. Please let us know how we can continue supporting you every step of the way. Thank you for choosing FreedomPlus to reach your financial goals.

Getting started was easy an process. They also had great communication.

FreedomPlus Response • Mar 09, 2020

We appreciate you taking the time to share your experiences with us. Welcome to FreedomPlus, ***. We are thrilled for the opportunity to serve your financial needs. It's also great to hear how pleased you are with our communication efforts. If any questions come up regarding your account, always feel free to reach out to our Loan Servicing Specialists at *** or via email at ***. Thank you for choosing FreedomPlus!

Casey Mamoe provided top notch, professional service. This is our first time getting a loan and were very nervous and ignorant to the process. Casey answered our questions and made us comfortable and confident that we were making a good decision. This decision is huge for us and will be a game changer. We received the offer in the mail just a few days ago, the process from start to finish was smooth and it was a bonus to have Casey as our Loan Consultant. He is an asset to your company and I hope you appreciate him as much as we do. Thanks!

FreedomPlus Response • Mar 09, 2020

We appreciate you speaking so highly about the service provided to you, Tanji. It's always rewarding to hear clients compliment our knowledgeable Loan Consultants. Please know that our Loan Servicing Specialists are also excited to address any questions that come up for you. We can be reached by calling *** or via email at ***. Thank you for choosing FreedomPlus!

FreedomPlus Response • Mar 09, 2020

We appreciate you speaking so highly about the service provided to you, ***. It's always rewarding to hear clients compliment our knowledgeable Loan Consultants. Please know that our Loan Servicing Specialists are also excited to address any questions that come up for you. We can be reached by calling *** or via email at *** Thank you for choosing FreedomPlus!

Easy to access and a very friendly agent. Very pleased with the interest charge.

FreedomPlus Response • Mar 09, 2020

All great things to hear, Mr.! We are thrilled to provide a service you feel is easily accessible. Please let us know if we can assist with any questions that come up for you. Our Loan Servicing Specialists can be reached Monday - Friday by calling *** or via email at ***. Thank you for choosing FreedomPlus!

FreedomPlus Response • Mar 09, 2020

All great things to hear, Mr.! We are thrilled to provide a service you feel is easily accessible. Please let us know if we can assist with any questions that come up for you. Our Loan Servicing Specialists can be reached Monday - Friday by calling *** or via email at ***. Thank you for choosing FreedomPlus!

The loan application was simple and I was approved in just a few days after I sent them the required documents. They were the lowest rate I found!! Simple and Easy

FreedomPlus Response • Mar 09, 2020

Thank you, ***, for taking the time to share your experiences with us. We are thrilled to be a part of your plan for financial freedom. As your journey with us begins, please let us know if any questions or concerns come up regarding your account. Our Loan Servicing Specialists are available Monday - Friday, from 8:00 AM - 5:00 PM, MST. Thank you for choosing FreedomPlus!

I think the process of acquiring this loan was pretty easy and I appreciate all the help getting through it.

FreedomPlus Response • Mar 04, 2020

We appreciate your kind feedback. Thank you, Ollie, for sharing with us. We are glad to hear you feel well-guided in our program. Keep in mind our Loan Servicing Specialists are available Monday - Friday to address any questions or concerns that come up for you. Thank you for choosing FreedomPlus!

Very easy and quick to work with. It was a good experience. We have taken two loans from FreedomPlus. We recommend this company.

FreedomPlus Response • Mar 04, 2020

Welcome back! Thank you, Colleen, for sharing your experiences with us and for recommending our loan service. The greatest reward is hearing clients share how much they've enjoyed their time with us. Please let us know if any questions come up for you regarding your account. Our team of Loan Servicing Specialists are always more than happy to help. Thank you for choosing FreedomPlus!

I had a very poor experience with FreedomPlus. They tried changing the terms of the contract after I had accepted their offer and provided all necessary verification (income, credit score, identity). They did not give good cause for not honoring their original offer. Because of these facts I rejected their new offer and instructed the loan officer to deactivate my application.
I have received daily phone calls regarding my allegedly deactivated application, and each new representative claims that they will "properly deactivate" my application. These phone calls are becoming harassing. I'm not interested in doing business with a company who doesn't know how to operate ethically within contact law. They made an offer. I accepted that offer. They changed their offer and weren't even upfront about the change. The loan officer just rattled off the new terms, as though this was normal. For this business, it might be normal. But for this individual, that is not proper nor ethical. I don't do business that way.
I will not be utilizing any services from FreedomPlus, nor will I recommend them. In fact I strongly discourage family and friends from entering into any business deals with this company.

FreedomPlus Response • Mar 04, 2020

We're sorry to hear about the many frustrations mentioned, Mr. Sales. We agree that any business relationship must include integrity and transparency. If you feel the service you received was subpar, we sincerely apologize. We would like to take this as an opportunity to get better in servicing our clients. One of our experienced team members will be reaching out to you shortly. Thank you for voicing your concerns with us and for allowing FreedomPlus the opportunity to serve your financial needs.

Freedom Plus was great to work with, quick and easy!

FreedomPlus Response • Mar 04, 2020

We appreciate your positive feedback, Eric, and are glad to be a part of your financial journey! Please let us know how we can support your every step! Our Loan Servicing Specialists are here to help and can be reached by calling (800) 297-5879 or via email at [email protected]. Thank you for choosing FreedomPlus!

Everything from customer service, to how quick I got my funds, and how fast a couple of my debts were paid off were great. Follow up calls and emails were professional and courteous. Can’t recommend them enough! Ervin R I believe was his name was the best, and so was the follow up staff. Thanks again!

FreedomPlus Response • Mar 04, 2020

Welcome to FreedomPlus, Patrick! We are thrilled to be a part of your journey to a brighter financial future. Thank you for complimenting the service provided by your Loan Consultant. It's always rewarding to hear clients share the positive experiences they've had with us. If any questions come up regarding your account, feel free to contact our Loan Servicing Consultants at (800) 297-5879. You can also email us anytime at [email protected]. Thank you for choosing FreedomPlus!

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Address: 2114 E Rio Salado Pkwy, Tempe, Arizona, United States, 85281-3002

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