FreedomPlus Reviews (%countItem)
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FreedomPlus Rating
Address: 2114 E Rio Salado Pkwy, Tempe, Arizona, United States, 85281-3002
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I was impressed with the help.I received
From your business. I really want to thank
Mr. G. G from your Arizona.office.
It took a few phone calls (Ha! Ha!). But he
Finally made it happened.
Thanks Again
Welcome to FreedomPlus, Ms.! Thank you for being so patient with us during the approval process. We're glad to hear things worked out in your favor. If you ever have questions regarding your account, our Loan Servicing Specialists can be reached by calling *** Thank you for choosing FreedomPlus.
Customer service friendly and efficient. Rate a little higher than wanted but process is easy.
Thank you for your kind feedback, Ms.. We appreciate you for complimenting our level of customer service. Be sure to contact our Loan Servicing Specialists with any questions or concerns regarding your account. Thank you for choosing FreedomPlus to reach your financial goals.
Filled out a Prequalified form on line and talked to an adviser. We figured out a plan in 15 minutes that payed of 4 credit cards! Excellent service and response.
Welcome to FreedomPlus, ***, and congratulations on your financial success with us! We're honored to know our service allowed you to accomplish your financial goals. Thank you for allowing FreedomPlus the opportunity to serve your financial needs.
Victor G took good care of us. I was a little skeptical at first when he told me that they would disburse the loan funds and not allow me to do it but he reassured me of the plan and the benefit of going this route to get a better rate on our loan. I recommend this lender to anyone who is looking to consolidate debt into one payment. They worked really fast to get the loan approved in a couple of days and required very little documentation.
Welcome to FreedomPlus! We appreciate you for sharing the positive experiences with us. Thank you for complimenting the service provided by your Loan Consultant. This kind of feedback is always rewarding. Thank you for choosing FreedomPlus to serve your financial needs.
SHADY SHADY SHADY business practices, loan consultant refused to disclose the interest rates and would only give me payments.
I had done a lending tree check your rate and I hadn't liked the options I was given, but a Mr. Richard H from FreedomPlus called me. I told him that I was not interested as I hadn't liked the interest rates on their loan offers. He told me that was the worst case, and if I had things like a 401k balance, etc that my actual loan offer would be better. Since I had some of the discounts they offered, I went ahead and applied for a loan (hard credit pull now) and Mr. H told me I was approved for two options and they gave me the payments and lengths of the loans.
That was it. So I asked what the interest rates were and Mr. H said he did not know, that I would only find that out when the underwriters got back. After plugging in the payments and term lengths into a loan calculator, I came to find out that I was being quoted 23 and 26% APR loans.
Yeah, no thanks. Screw off and thanks for the hard pull on my credit. It's already got me turned down (it was the sole reason for the denial of credit) because the inquiry was from a non-traditional source of lending.
Why is it you can't disclose interest rates again?
We appreciate your feedback, Mr., and apologize for the experiences you've had. We agree that the questions and concerns of our potential clients should be properly addressed, leaving no room for confusion or uncertainty. Although you've decided against using our loan service, we would still appreciate the opportunity to further discuss the frustrations mentioned. One of our experienced team members will be reaching out to you shortly. Thank you for considering the services provided by FreedomPlus.
efficient and friendly customer service. funds were available when promised
Thank you for the enthusiastic feedback, ***! We are honored to be a part of your journey to a brighter financial future. We also appreciate you speaking so highly about the service we've provided. If any questions come up regarding your account, our Loan Servicing Specialists are more than happy to assist. We can be reached by calling (*** or via email at ***@***.com. Thank you for choosing FreedomPlus.
Everyone was pleasant and helpful to work with. They are exactly the assistance I was looking for.
We're happy to help, ***. Thank you for sharing how pleased you are with our service. We're excited to be a part of your plan to financial freedom. Please contact our Loan Servicing Specialists at (***) ***-*** with any questions regarding your account. You can also email us anytime at ***@***.com. Thank you for choosing FreedomPlus!
We're happy to help, ***. Thank you for sharing how pleased you are with our service. We're excited to be a part of your plan to financial freedom. Please contact our Loan Servicing Specialists at *** with any questions regarding your account. You can also email us anytime at ***@***.com. Thank you for choosing FreedomPlus!
Freedom was very good at the initiation of the loan and the processing; that's where things fell short.
They started charging interest the day after signing, however, they did not pay anyone until a week later when I began calling; I was told they would pay within 4 days at the signing of the loan. I called and spoke to someone in customer care who told me that they were all paid electronically. Called back and was told that they could not see if they were paid. I asked for a manager and was transferred to someone who represented themselves as a manager, however, further in the conversation told me that they were in fact a 'Job Coach' and not a manager as they had originally stated. He said that a manager would call me back later that day, no one called back. The next day I received a call from the 'Concern Department' who in fact said they listened to the recordings and that I was told that payment would be made 4 days from signing, they also said 'Sorry you were not told the correct information' but there is nothing we can do.
In short, really bad experience with this company. They are clearly not interested in being reputable, more interested in putting on a good show. I would think very carefully before using this company, lots of run around and no real concern for their customers.
We apologize, Mr., for any frustrations caused on our end. This is certainly not the experience we'd prefer you to have. We will take this opportunity to get better in how we service our clients and explain our processes. We're glad to hear someone reached out in an attempt to resolve the aforementioned concerns. However, it is disheartening to hear how disappointed you are with your experiences you've had while in our program. We wish you the absolute best on your financial journey. Thank you for allowing FreedomPlus the opportunity to serve your financial needs.
The people I have worked with have been very helpful, knowledgeable, and kind. My refinancing went quickly and smoothly. I would recommend Freedom Financial to anyone!
Thank you, ***, for confidently recommending our service! We are thrilled to be a part of your journey to a brighter financial future. Please let us know how we can support you every step of the way. Thank you for trusting FreedomPlus!
Whole process was simple and all promises fulfilled. Eric was very helpful in directing me.
Thank you for sharing your feedback with us! It's always rewarding to hear clients compliment the service provided by our Loan Consultants. Please know our Loan Servicing Specialists are also excited to answer any questions or concerns that come up. Thank you for choosing FreedomPlus to reach your financial goals.
Very professional and easy. Quick results and staff are friendly
Welcome to FreedomPlus, ***! We are thrilled to be a part of your financial plan. Thank you for complimenting the service we've provided. Please continue to reach out to our Loan Servicing Specialists when you have questions regarding your account. Thank you for choosing FreedomPlus!
This was a very good transaction. They where very helpful The whole way threw!!
We appreciate your positive feedback, Mr.. Welcome to FreedomPlus! We look forward to supporting your financial needs. Thank you for speaking so highly about the service we've provided. Be sure to contact our Loan Servicing Specialists with any questions or concerns regarding your account. We can be reached Monday - Friday by calling ***. You can also email us at any time at ***. Thank you for choosing FreedomPlus!
We refinance, and all went well.Frank Bossio was a great help.
Welcome to FreedomPlus! We're glad to hear you're pleased with the service provided by your Loan Consultant. Please know our Loan Servicing Specialists are also more than happy to address any concerns that come up. We can be reached by calling *** or via email at ***. Thank you for choosing FreedomPlus!
Bobby is awesome! Thank you for calling and reducing my interest for my loan. I can't believe I almost missed this opportunity. He helped me a lot.
We're more than happy to help, ***. We truly appreciate you speaking so highly about your Loan Consultant. It's always rewarding to hear clients share the positive experiences they've had with us. Thank you for allowing FreedomPlus to be a part of your financial journey.
Daniel R., he did an outstanding job with explaining the process and promptly contacting me every step of the way until all was completed.
Professional and effective staff whom were helpful in regards to closing my loan fast.
Thank you for sharing your amazing feedback, Ms.! Providing our clients with the utmost of customer service is a top priority for us. Be sure to contact our Loan Servicing Specialists at *** with any questions regarding your account. Thank you for choosing FreedomPlus to reach your financial goals!
I can honestly say that I was terrified of taking out a loan but freedom plus was so kind and reassuring. They walked me through every step with wonderful professionalism and compassion. I recommend this company to anyone needing help.
Taylor and Jonathan were awesome to work with!
Thank you for sharing your kind feedback with us, Ms.. It's always rewarding to hear clients share the positive experiences they've had with us. Thank you for complimenting the service you've received. Please know our Loan Servicing Specialists are also more than happy to address any questions or concerns that come up regarding your account. We can be reached by calling ***, Monday - Friday, from 8:00 AM - 5:00 PM, MST. Feel free to email us at any time at ***. Thank you for choosing FreedomPlus to reach your financial goals!
This was a very good transaction, professional and a timely response to complete the deal.
Welcome to FreedomPlus! Thank you, ***, for sharing your feedback with us. We also appreciate you complimenting the service we've provided. Please let us know how we can continue to support your journey to financial freedom. Thank you for choosing FreedomPlus as your guide to getting there!
It was great working with your agent, did a good job quickly.
We're happy to help, ***. Welcome to FreedomPlus! We appreciate you speaking so kindly regarding the service you've received. Please know our Loan Servicing Specialists are also more than happy to address any concerns that come up for you. Thank you for choosing FreedomPlus as your guide to financial freedom.
Cassandra did an excellent job for us. Everything went smoothly!
Welcome to FreedomPlus, ***! We are thrilled to be a part of your journey to financial freedom. Thank you for complimenting the service provided by your Loan Consultant. Hearing our clients share their positive experiences with us is simply rewarding. Be sure to contact our Loan Servicing Specialists with any questions regarding your account. We can be reached by calling *** or via email at ***m. Thank you for choosing FreedomPlus.