Friendly Driving School

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am NOT actually rejecting this offer, $is acceptable if I ever receive itI just do not want to close this complaint until I have paymentThey have told me before that a check was mailed (twice mailed and once I was supposed to meet Josh for check) I have repeatedly given them my addess: [redacted] and still no check Once received, I will be very happy to close and accept the the offer.I apologize for being difficult on this point, but I have been at this point previously and gotten no satisfaction from the company Regards, [redacted] ***

My complaint has been resolved Friendly's never contacted me, but yesterday I received notification from [redacted] that my son's license will be issued They finally turned in the noticeThank You [redacted]

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I filed a complaint against this company and they responded to that..not to my many emails, however on 9/they emailed me to confirm my address to mail my refund..have yet to receive it and I have emailed them several times to check on this..with no response..they also still say they are Revdex.com accredited with an At rating on their site Translate Desired Settlement / Outcome Desired Settlement: select Desired Outcome: I want my full refund of $now

Please let us know what is the name of the studentWe can reaffirm all patrons that we file all paperwork to [redacted] as soon as students complete the respective coursesWe can confirm for this student once we know the name of the student

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I do not accept this offer due to the fact that yes he did talk to my husband on 12/15/and to date we still do not gave the proper paperwork to take to the [redacted] nor does the [redacted] have the paperworkAlso he will not return our phone calls nothing has been resolved Regards, [redacted]

The instructor that has been causing the issue with asking for cash payment, tardy on appointments, cutting corners etched is ** ***We had to let *** *** go because of his tardiness and him being not truthful to us about his reasons of missing appointments and his
conduct during lessonsWe are rescheduling all of his studentsPlease give us till this weekend to get things in order and rescheduledWe have offered previously and do so now the refund of fees of unused services

I talked to ** *** on 12/and believe have addressed the concernPlease have ** *** contact us via email / phone if he still has open concerns

Last communication, per our records with *** was in late October and early November when we provided her with the extension of certificateWe are working with a *** agent to figure out why a batch of students are having this non-processing issueWe met with this agent yesterday tooWe have
been assured that this will be resolved for the students by *** and our coordination ASAPFor time being we will offer her another extension if required and work through with *** to close the gap and the issue for the complete batch of students

I am not sure why the responded suggests they have not accepted the offerAttached is the email where they have accepted the offer and we have processed the refund
Thanking you
***

We have already agreed to provide the certification requestedHowever the officer who could provide the same had been hospitalized so I am not sure how can we have processed it at the timeWe can schedule the pick up now** *** can contact us to schedule pick up

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
The company has provided a new instructor and resolved this problemThank you
Regards,
*** ***

We had already talked to the respondent on 9/night and confirmed refunding the funds The check has been mailed last week
Thanking you
FDS Team

The student's name is *** ***Her course was paid
for with a check (we have cancelled check in our files) and an additional cash payment was requested at the time of the first class*** took the required course in July of 2014, but hasn't heard from Friendly Driving School, and the *** *** or county court have received no paperwork from the driving school.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com spoke with *** from the company and he stated that he has sent the check several times and it keeps getting sent back to him*** will have the check for the consumer at the business and for the consumer to email him a date and time between Tuesday through Thursday 7pm- 8:30pm

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
* *** *** *** ** *** ** ***
*** ***

We did submit the paperworkWe also shared the information with ** *** and also details of the *** Agent who has been helping with the miss within ***I am not sure we can do any more than thisThe requested resolution is what has been in progress all along

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this...

proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am NOT actually rejecting this offer, $175 is acceptable if I ever receive it. I just do not want to close this complaint until I have payment. They have told me before that a check was mailed (twice mailed and once I was supposed to meet Josh for check) I have repeatedly given them my addess: [redacted] and still no check.  Once received, I will be very happy to close and accept the the offer.I apologize for being difficult on this point, but I have been at this point previously and gotten no satisfaction from the company. 
Regards,
[redacted]

We realize the issues and concerns new hire [redacted] caused to our patrons and students. Hence he was let go last week. However, this has left an immediate void as we reschedule students assigned to [redacted]. The voicemail is full as we have 20 families calling and asking for an update which we are...

frantically working to provide. We are open to provide a refund for services not completed, however would appreciate opportunity to redeem the situation and complete the services.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I refused the offer of them providing the service. I have also emailed them about my refund which I have not received.  My son only drove for approximately 30 minutes since Doug Cook was suppose to be there at 9am and showed up at 9:28am. My son was back home by 10am.
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]