Frost Cosmetics

Employees at Frost help you with your business and give great advice about where to go and what to do next. I am so glad that I decided to go with Frost for private labeling services. So happy everything worked out and went well. Can't wait to place my new purchase order for the Beauty Award Show in London. Thanks, Frost Team!!!!!

All the chemists were supportive so nice, helpful, and passionate *** the products. I am so happy with my lipgloss line. Frost created my custom lipgloss line with a custom flavor oil that was created custom for a different type of fragrance. Frost all the research and coordinated all step. I usually don't like to tell my financial business but Frost has expressed that clients will receive a discount on all posting our review on their business; on our next order. Anyway, I spend a total of $30,000 for my custom line with Frost and Frost gave me complete attention, assistance, and knowledge on the cosmetic business. My lip line will be on Amazon very soon because I purchased Frost business service package. I am so excited and happy. Thank you Frost Cosmetics Team!

I purchased products & paid for product labeling service from this manufacturer in Feb/2015 for my Cosmetic Line.. Per their (Build Your Brand) service for Entrepreneurs. My inventory arrived without my Brand's logo on the inventory. After MONTHS of contacting this company; In Nov/2015 I was told my order failure was being compensated per their insurance company & my business line's inventory would be the first wholesale order shipped for their 2016 order fillments. As of March/2016 I was told my business inventory went into their Production lab for print/label. I have now been in contact with this company since 5/18/16 asking for a shipping date for my inventory. We are BEYOND EVERY timeframe this company has EVER disclosed for their fulfillment/production/ & shipping. This company has placed a very dark cloud over my start-up ventures for my business due to their unreliability. I have lost out on various business connects, opportunities, & mostly MONEY due to the carelessness of this manufacturer. I am demanding what is OWED to me & what I paid for!! This company has NO RIGHT to string along what's rightfully mines. This entire situation has been a NIGHTMARE! SEND ME MY PRODUCTS!
Product_Or_Service: Born Queen Cosmetics

On February 20,2016 I placed a wholesale order with this company the person I spoke to by the name of *** stated that it would take 15-45 days for me to receive my order, but she would try to expedite it sooner. Week later went by they contacted me about my Logo proofs in March, 2016 for my confirmation/approval on the way the Logo labels would be printed out, I clearly thought this business was legitimate because everything seemed professional. I spoke to them in late April and in May which is this month of 2016 the first call I spoke to a guy he stated the 45 business days weren't up as yet and they were still waiting on logo labels. I called back last week the same guy stated my order would be shipped out on Monday May 23, 2016 and I would receive a tracking number via email, "I haven't". Last night May 24, 2016 around 9:12pm I saw a missed call from the company, when I called back the guys stated that he had called me by accident so again I asked about my shipment and why haven't I received the tracking number, he stated he would forward it back to me when he got back to the office because he had all calls forwarded to his cell phone which seem odd to me, this morning May 25, 2016 I checked my emailed and again no tracking number, I logged into the my account on the company's website and my order status states (awaiting fulfillment) this is the same status is saw when I first made the payment of *** to this company. I have reached the point where I no longer would like to do business with Frost Cosmetics and I would like a full refund of *** This has been a ridiculous wait and an inconvenience for my company because I'm losing money by waiting so long for products my customers have been waiting on.
Product_Or_Service: Lipstick and Nail polish

Frost Cosmetics is so amazing. Not only did they produce my lip and eyewear line, they also did all the requirements to get me on Amazon! Every day I'm getting orders and my profit margins are amazing. I thank you so much Frost Cosmetics be building my brand.

I recently did a purchase order with Frost and I received every piece of products I purchase. I placed an order for lipsticks, lipglosses, foundations, and liquid highlighters. I am almost sold out of all my products. I will be reordering really soon. The only issue I had was with one of the Salesmen named "Cory". Please stay away from him, he was so horrible, I am so glad I reported him to management. I was told he when I called in to get my reorder setup; that he was no longer with the company. I would so recommend any and everything to do their private label cosmetics brand with Frost. They are so professional to me. Thank you, Frost.

I met frost cosmetics at Cosmoprof last year. I was able to come to test products while I attend the trade show. I have been working with frost since than, they were the only company that was able to customize my lip brand the way I wanted it. I have a line of lip products that once you pop your lips together you can see the glitter. Frost Cosmetics made my dreams come true. I love my brand and I love Frost. I highly recommend Frost to everyone who wants a cosmetic brand that will sell worldwide.

Hello,don't know where to start at so i'll just start by saying EXCUSES,EXCUSES,after LIES&MORE LIES from this TERRIBLE company I too have a book to write like many others on here has but it isn't enough space so i'll try my best to post enough details&evidence as possible.I would post my contact for the world to contact me in references to this SCAMMMMING company/PEOPLE but Revdex.com won't allow my contact info however Iam on instagram as moneygirlgame and exoticurbancolors OK LEST GET STARTED I spent a total of 1,500 I think or just a lil less I don't have my paper work near anyway I was also FINANCED for the GLITTER LIPSTICK which is their new product"AS THEY SAY"but who can believe anything FROST says FROM DERRICK SMITH to *** if that's any of their names.FIANCED as another person on here stated which scammers now have our ss# this is insane¬ to be trusted.I order 150 units which I only recieved 99 UNITS so missing 51UNITS that I still don't have to this day DERRICK MY SALES REP who was the only person I could contact due to him taking my orders.DERRICK MY SALES REP called me told me my order was shipping out only to tell me once I called&was about to post on FB they were fraudlant then they IMMEDIATELY call me&then told me that call wasn't for me that was a MISTAKE CALL&THAT IT WAS ANOTHER CUSTOMER WITH THE SAME NAME AS MINES&THAT WAS HER ORDER GOING OUT NOT MINES SMH REALLY I GUESS HER ORDER WAS THE SAME AS MINES TO HOW COINCIDENTAL(LIES)they tell.They had this FAKE LAWYER harrasing calling me&i had my EXCELLENT TOP OF THE LINE LAWYER call their FAKE FRAUDLANT whom ever back.I have more in life going on to pay my attorney fees as I'm alreday in court for MORE SERIOUS LIFE ISSUES.This was serious as well,don't get me wrong but I have MUCH BIGGER FISH TO FRY RIGHT NOW.My order was placed this yr in March I didn't get my partial order until late June2018 after I was steady contacting them VIA phone &on FB&stop payment to my bank THEY THEN RESPONDED to me shipping out my PARTIAL order.They DERRICK my sales rep contacted me about my 51MISSING UNITS GLITTER LIPSTICKS that again I was FINANCED for in the amount of 1,500.You have to be a FOOL to not believe US&STILL DEAL WITH THIS COMPANY I DON'T CARE ABOUT NO GOOD REVIEWS UP HERE BECAUSE THEY AER ALL LIES THOSE GOOD REVIEWS WRITTEN ARE BY PEOPLE THEY KNOW.As another person said I TOO BLAME MYSELF FOR NOT LOOKING ON HERE THE(Revdex.com)BEFORE I PURCHASED FROM THEM,HOWEVER I WAS REFERRED BY A FRIEND.It took me months to write on here,cause again I DO HAVE A VERY BUSY LIFE,HOWEVER I'M STILL ON FROST HEELS & I WILL FOREVER BE.They had scammed from Chicago to Arizona to NOW LOS ANGLES,CA one day soon I'll do a pop up on one of their fake address JUST AS I DID IN THEIR FAKE BUSINESS IN ARIZONA WHICH WAS ANOTHER RED FLAG ON THEM I HAVE A SISTER IN AZ THAT WENT TO THEIR SUITE AZ ADDRESS WHICH DIDN'T EXIST, once I asked DERRICK about this suite address he came up with ANOTHER LIE TO TELL ME.They will have many excuses and false accusations, as they have done already to previous customers. Please my people use your own judgement & common sense to acknowledge the wrong doings of this company. Please don't get your money scammed!!!!!!!!!!!!!!

I am so happy that I did my private labeling with frost cosmetics. The account representatives and production chemist is the best! My products are amazing. I love me logo design that the design did for me. The company that frost work with to do my hot stamping on my tubes was amazing. I am able to have a great presentation for "seen on tv" production team. They love the products and packaging. Thank you so much frost cosmetics!!! I recommend everyone who is super serious about getting into this industry to contact frost cosmetics. They have resources to assist you with getting into retail chain locations and top directors in the tv production area.

I love my products from Frost Cosmetics. I did a private label "lip liners, lipsticks, lipglosses, and pigment" packages. I received amazing responses from my customers already about my products. I am so happy with the quality of my products. I am so happy that I went with Frost. My friend went with another company and she did not have a good quality product. My intuition was correct about Frost.

Thank you Frost Cosmetics!

Thank you Frost Cosmetics for developing my cosmetic line. The Frost team always kept me up to date about all statuses and changes. My line is going so amazingly good. My line was showcased on Love & Hip Hop ATL recently and my sales are at the max. I will be re-ordering very soon. I have been with Frost for the past 4 years and they never let me down with my products. Thank you Frost Cosmetics and Team.

It is mostly thought companies like this is a scam but this is the best makeup that I've ever bought. This company is so special and dear to me because it made my mother's Christmas full of joy, she's in the hospital, and I couldn't be happier with the results my mother and I saw. My mother can't go to our families Christmas party so we wanted to surprise her by bringing the Christmas party to her. I knew about the surprise party but my mother does not like our folks seeing her without any makeup and she's been seeing Frost Cosmetics promotions so I took a chance on Frost Cosmetics and order some lipsticks. she loved it and I can't wait to order from them again.

I love Frost Cosmetics. I made customarily package with my own unique designed labels, that Frost help create, and my product has been flying off the shelves. Not only do you get your very own label but the product is fantastic. You surely will get a lot of bang for your buck and your customers will love it just as much as my customers have.
I love Frost Cosmetics. I made customarily package with my own unique designed labels, that Frost help create, and my product has been flying off the shelves. Not only do you get your very own label but the product is fantastic. You surely will get a lot of bang for your buck and your customers will love it just as much as my customers have. LOVE FROST!

MY FROST! MY GLOSS!
I recommend to whoever hasn't used Frost cosmetics products to try them and never buy from another cosmetic company ever again. This product It so grand and keeps me looking so young and radiant, I can't believe it I was so full of worry and trepidation about this company for the last few months. I thought that hampered me was perhaps they weren't legit because theirs so many companies out there trying to scam people for their money but Frost is real, I placed my order and we love it! Thank you Frost Cosmetics!

3 years I started a lipgloss line that was created by Frost Cosmetics. I remember when I came and set down with the sales team back when Frost Cosmetics was in Calumet City, IL. When you walked into the house the living room was the production shipping/packaging area, the kitchen was the production area, and the bedroom was the office for the sales team. I remember receiving an email message about the move to 79th Street; which I told the owner not to do because that area was horrible. Man, I really wish they would have listened to me. I later learned that someone drove their car into Frost Cosmetics storefront windows; that caused so many damages that all their production machines, desks and etc were ruined. The last thing I remember was an email stating that the company decided to close the location and the business in the midwest area. They did state that clients could either wait for them to get to the west coast to re-launch or wait for the next 8 months to receive products due to the shutdown.

When I see all these negative posts and comments about Frost I was so taken back to why someone/people would exaggerate about the timeframes, and lack of communication. Frost always kept clients/customers informed of what was going on. It is so messed up that a people would go to the extend to dog a company out because you don't like the response. I can tell you, Frost clients was a community and all of us in the mid-west area knew each other. Everyone was advised and was updated.

Fast-forward to today Frost Cosmetics is now at there home location in California "the home" of businesses. Please, don't listen to these people with these horrible comments. I really don't think that these comments were from customers/clients. I truly believe Frost competitions motivated a lot of people to overdo with these reviews. I mean I been with Frost for 3 years and I never disclosed my supplier, until I was at work listening to a co-worker talking about a private label vendor. She did a google search and was dogging Frost out when I was sitting there looking at her like "you know you purchased Frost already since they are may supplier". Keep in mind that I sold a lot of products at my job, lol. Well, of course, I am guilty of not really telling my co-worker about my experience with Frost but I don't want her making more sales than me. I don't want her with Frost since I am selling like crazy.

So, this is why I decided to go on here to leave a review because I owe them since I did not help them with closing a sale with my co-worker. I so, cant tell them that lol. However, Frost is an amazing company with amazing products. I can't wait for foundations to come out and there other location in Hong Kong.

Thank you Frost Cosmetics for helping me achieve greatness.

Thank you, Frost. I ordered a lipgloss package for private labeling. I received my package and love all my product colors and styles. The only issue I had was with Paypal with the shipping address that is on my account. Frost only ship to the address Paypal has on your account, so my request for another shipping address was doable. Paypal did not help me at all, however, Frost production team helped me to call USPS and get my package to be placed on hold at my nearest postal office. I loved the sales team with Frost too they were so honest and helpful with cosmetic projections. I will be placed another order very soon for my winter collection. Thanks, Frost.

Frost Cosmetics response time to any of your inquiries are either vague, no response at all, or the run-around. From start to finish, dealing with this *** has been very frustrating and has given us a bad taste in our mouths to even deal with another private vendor. You could not reach their representatives for help or clarity without having to privately message their personal facebook accounts. We placed and paid for our order in full, with receipts provided to their ***, yet they have failed to keep up with our documents or properly communicate hiccups in the process with our order causing us to receive our order literally 4 months after we placed our order. Unfortunately, we have had others who have had the same occurring to them with this ***. This *** does not stick to their word and I encourage any business dealing with this *** to keep all receipts, conversations, and e-mails saved because they will not show accountability or admit that their business process is flawed and does not show the interest of the customer. They are probably going to state they we are liars as they have done every other person who have provided their negative experience with this ***, however, the truth hurts. We would not recommend this *** if you are expecting to have your products delivered on time. We do not recommend this *** to business owners who are new to the cosmetic process because they will do nothing but tell you to read and not explain or clarify anything in their business process to help you better understand to ensure the process is as smooth as possible. Needless to mention, we received our package late April (we order in November), and it was a partial order. We had to, again, reach out on facebook to ask where is the remainder of our order, for them to tell us the other half would be sent later that week to then retract that statement and tell us that $600 was applied to our balance due to them covering charges that they verbally and in writing stated they had taking care of free of charge. They gave no clarity as to how that affected the remainder of our order. They only stated to contact customer service who could not even help because he stated he could not access our account right? A customer service rep who was directed by their executive director to contact for questions couldn't access our account. This has been by far one of the worst experiences we have ever had with a ***. Sadly we are patient people and understanding, but this process and this *** pushed every button any business owner could imagine.

The products that I recieved were exactly like the picutres on Frost website. My customers are in love with my products and I have to thank Frost Cosmetics for that. I am a client for life. I sold so much products at my event from the goods Frost produced. From the sales team to the production team and to customer service team; I was so impressed with all the following-ups and continue contact with me. I would like to tell everyone to purchase from Frost Cosmetics when looking for a relible cosmetic manfacturer.

I ordered my lipsticks and received in a timely manner. In fact earlier than the 45 business days that I was told. My rep Penny was always in touch and very professional.

We paid for our order in full on 11/30/17. It is now 04/15/18, and we have not received our order which was told to take up to 45 business days.
On November 21st, we placed a bulk order (#1028) for the Frost cosmetics STARTER PACKAGE - $968 for 198 Units with 16 colors. On November 22nd, we received correspondence to pay for our additional add-on colors (order #1047) in the amount of $60. One of our co-partners called the sales representative to pay for the order around the 27th of November, however, no receipt was sent. Called back the following day and the guy stated it didn't reach the office in time even though our card information was taken. We received a receipt for both of our orders (1028 and 1047) on November 30th confirming we have paid in full for our order. Per website, it states that it takes up to 45 business days to receive your order. Upon contacting this business to confirm our delivery was on time (on january 18th), they stated the time frame our order would be shipped would February 12th. That following week, we received a call from a sales rep stating our logo did not appear correctly and they "paid/covered the costs" and resubmitted it back. He stated our order had a new ship out date of February 22nd. It grew closer to february 22nd and no communication was made in regards to sending proofs to see what our order looked like before shipping to ensure everything was correct, there was no "Hey your order is running behind", or any type of correspondence. Instead, I had to leave comments on their social media for them to erase and not respond. We had to literally reach out to the Executive Director via facebook to follow up on our order while she was undergoing health procedures in order to get any response from these people. In addition to, we were offered only $50 off, yet instead we requested samples to be sent to make up for the money we were missing due to booked vending sessions based off the time they stated our order would be here. They were suppose to ship these within that day to arrive on that saturday, and instead it cam e on Monday and we missed yet another vending session and opportunity to make profits for our business. After the samples arrived on March 5th, there was no follow up on the ETA of our actual order. We reached out again on March 7th on the ETA of our order, they then provided the "print order" for our lipsticks on March 9th (even though the print order was completed on March 6th (per the document). In order to assure they needed our approval to continue, we asked what were the next steps on March 9th. No answer. Reached out March 19th, no answer. Forwarded the message on March 21st to another rep, no answer. On March 22nd, we decided to post publicly onto their social media in regards to our order which was erased, yet no one ever reached out to us to say "How can we resolve this issue". Instead, again, I had to DM them directly to see what they were hiding as to why they 1) deleted our message 2) failed to follow up on a concerned customer whose order is well overdue. They then decided to tell us ON MARCH 22nd that their office is moving and that they no longer have an ETA on an order we have spent over 1,000 last year. The same order in which they told was suppose to come on February 12th then February 22nd, to having a print order prepared March 6th, to now all of sudden no clue on when we will get out order. They had disconnected all lines due to their "move". Once they sent out an announcement of their new phone number to call or text, we texted their text only number not once, but twice on Tuesday, April 10th then one following April 11th. It is now April 15th and we have not received an update, a response, or anything related to this matter.