Garcinia Cambogia

[redacted] ***,It appears their has been some confusion regarding your order We offer our products on a day trial period Before you can purchase any of our products you must click a box stating that your have read, understand, and agree to the terms of the trial You cannot purchase the products without clicking this box of acknowledgement Once the order is placed you receive a confirmation email for each product purchased This email also contains the terms and conditions of the day trial On the physical product, shipped to you, we place a card on the side of the box that once again contains the terms and conditions of the trial This card also has displays the customer service number in large font if you do have any questions or wish to cancel your account As long as you call and cancel your trials within the day trial period you incur no further charges but the original shipping costs You made your original purchase on 10/2/and were charged on 10/16/because you did not cancel your order.We understand with every day life being so busy that you could have overlooked the terms and conditions of the trial That being said we have gone ahead and refunded the charge of $for the Garcinia Cambogia and $for the Revolutionary Cleanse as of 10/27/ Please allow 3-business days for this to show in your account All your accounts with our company are closed Please keep the bottles that you currently have and feel free to contact us with any further questions.Thank you,Support Team

Fraudulent companyThey keep putting through unauthorized orders and telling me I signed up for themGuess what, I did not and after telling them to cancel and receiving a cancellation confirmation, I still received another unauthorized charge! How is this company even in business?

I ordered bottles on line back in June plus shipping and handling, I the next week $was taken from my debit card I usedI didnt know at first it was them until days later the same amount was taken from my acct and I went to the bank and they pulled up my history and it was Garcinia, WITHOUT my permission! I canceled my debit card and got a new one and filed two denials at my bank to get y money backon July the I went to use my debit card and I was short and it was Garcinia again on my NEW card drawing out $I went right to the bank and cancelled my debit card again but the bank and I are in AWE how they got my new information!!!!!!!! The bank had gotten a phone # during the first time and I have been trying to call them to cancel whatever is going on and the 888-906-gives you a recording that it is after business hours no matter what time you call and I tried to call today at the bankd when it happend the 3rd time and now it just hangs up on you! You can not

I ordered bottles on line back in June plus shipping and handling, I the next week $was taken from my debit card I usedI didnt know at first it was them until days later the same amount was taken from my acct and I went to the bank and they pulled up my history and it was Garcinia, WITHOUT my permission! I canceled my debit card and got a new one and filed two denials at my bank to get y money backon July the I went to use my debit card and I was short and it was Garcinia again on my NEW card drawing out $I went right to the bank and cancelled my debit card again but the bank and I are in AWE how they got my new information!!!!!!!! The bank had gotten a phone # during the first time and I have been trying to call them to cancel whatever is going on and the 888-906-gives you a recording that it is after business hours no matter what time you call and I tried to call today at the bankd when it happend the 3rd time and now it just hangs up on you! You can not

I have just received their product Garcinia Cambodia Extract in my mail todayI did not order this! I have no use for weight management products, they used a credit card that was replaced due to the HD breech yet it went through because Visa said they had all the required infoI called and got a foreign accent person who said I ordered it almost a month ago, the business it was mailed from is in the same stateShe said she would let me keep it for half the price if I didn't want to return itBottom line is she gave me a return auth# but after contacting Visa they are going to take care of it for me! Thanks Visaget this scam Coout of business please

Was offered a free sample of Garcinia Cambogia dietary supplement Ordered same, now as of 2/21/a charge of $cents was charged to y Visa debit card I do not recall being told I was going to have an order placed without my knowledge for this amount Called my bank (*** *** and they advised me to cancel the order, called the number on my bank statement 888-501-GA(?) was greeted by a message "no routes found" followed by an incessant ringing with no response
I do NOT want the product (the sample given was ineffective) The only other info was the city Chula Vista CA, which the Revdex.com does not have listed but you do have a Vista CA

Ms***,It's unfortunate that you feel the way you do about our trials as many customers have taken full advantage of testing the product out before making the commitment to purchase. In regards to how our products were marketed, prior to purchasing a trial you must agree,
by clicking a box, that your have read, understand, and agree to the terms of the day trial. Once you purchase a trial you are sent a confirmation email that contains access to the terms and conditions. Lastly on the actual product box itself we place a card that contains the terms of the trial as well as the customer service number for you to contact the company. It clearly states in the terms of the trial that your day trial starts immediately after your purchase. We also understand that delivery can take some time, as we do not have control how long it takes USPS to deliver a package, that is why we offer free extensions on trials to ensure our customers get the full days or more.After reviewing your account it appears that you have already been stopped/refunded in full for the bottle of the Revolutionary Cleanse on 8/16/in the amount of $89.47. As of today we have gone ahead and refunded the $you were billed for the Garcinia Cambogia, typically a refund will post to your account in 3-business days depending on your financial institution. This account was previously stopped on 8/18/when you spoke to one of our Customer Service RepresentativesYou are not required to send back any product as it states in our terms.All of our calls are recorded for quality assurance. Your call will be reviewed and if representatives were rude on the phone they will be dealt with according to company policyThank you,Support Team

I was on *** and clicked on a link and a survey popped upI took the survey and upon completion I was told that I could receive a product worth up to $by just paying $shipping and handlingIt also said that it was through ***I received said product in a timely manner, but then was charged $for one item and $for another
It must have been very tiny writing that said it was trial and not to keepI would have sent it right Back! I saw in other reviews that the company says they are not associated with ***Then they need to stop advertising as such! I guess should have known better, but company's like this should be honest! And what pill costs this much? It's not like it actually works and it is not a prescription medication

Hello ***,
Our records indicate that you signed up for two of our 14-day trialsYou called in and cancelled your account through our automated system before your trial period expired and selected to keep the trial bottle for a discounted priceThe charge never went
through so the only thing your account has and will be billed for is the shipping and handling fees which got the bottles to youYour account has been stopped from all future shipments and chargesThank you.
Regards,
Support Team

*** ***,We had the chance to review your account and complaint. It would appear that you just had some issues with contacting our company. We apologize, all of our contact numbers and emails are working properly at the moment. We aren't sure why the email got
kicked back but we believe you. We went ahead and refunding your account in the amount of $for the Garcinia Cambogia, $for the Revolutionary Cleanse, and $for the New Body Rewards program. Your total refund today is in the amount of $197.74. Typically refunds process withing 3-days depending on your financial institution. All of your accounts are now closed with our company. Please keep the remaining supplements you have received.Thank you,Support Team

*** ***,We had the chance to review your account. To ensure you are aware, prior to signing up for any t*** for our products you must click a box stating you have read, understood, and agree to the terms and conditions of the day trial. Once the order is placed a
confirmation email is sent out for each product purchased that also contains the link to the terms and conditions of the trial. We also place a terms and conditions card, that explains the trial and provides a customer service number, on the side of the physical product boxes you receive.The trial starts immediately once you place your order so you weren't billed until the full days were complete, the billing took place on the start of day from when the order was placed. This system is automated and we double checked to ensure your account was billed properly. It's appears you didn't have a full understanding of how the billing/trial works and we want our customers to make an informed decision before paying full price. We are going to issue you a refund for the other 50% of each product you purchased. The refund for remaining portion of Garcinia Cambogia will be in the amount of $and for the Revolutionary Colon Cleanse it will be $44.74. Your total refund today is $89.61. Please allow 3-business days before the funds will show in your account. All of your accounts with our company have been closed. You will not receive any further billing or products moving forward. Please feel free to contact us with any questions.Thank you,Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.They replied with an UNSIGNED FORM LETTER They did not address my main complaint, which is that they broke their own "Terms and Conditions" by charging my credit card $US Funds ($Can Funds) after only a day period, not days as stated in their Terms and Conditions They also unethically used Christmas Day and Boxing Day as business days in their "day trial period" As well as Sundays But they broke their own Terms I will not be satisfied until I get my money back The $US Funds I will gladly return their unopened "samples" Don't forget this $US$ is for two small bottles of pills Also, they stated that I chose the "cancel subscription" option on the telephone This is not true When I called them the first time to straighten this out, their phone system kept repeating "To cancel your subscription, press 1" This was the only option and it kept repeating I deliberately waited for someone to come on the line, I at no time ever chose option That's when the company rep came on and the runaround started (as described in my complaint)
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Dear *** *** @Revdex.com-
Special thanks for all you efforts regarding my Complaint for this company.(file #***)
I admire and appreciate you swift response to solve my problemsRegarding my refund, my bank h
has returned the funds to my account and the research person I was working with there was able
to find a "negative history" on this company as well Finally, I would like to clarify things:
1) I did NOT see a "Box" as they implied on my order form
( I order many items online so I'm NOT NEW to these tactics)
2) When my order arrived the box was 100% EMPTY
(besides the pills)
3) I recall being terribly irrated while ordering I was unable to order bottle of garcinia WITHOUT
ordering the colon cleanse (I remember thinking-"Its only $so I just went with it-NEVER knowing it was a SCAM
Once again-thank you for your fine work!!!!!!!!!!!
*** ***
Regards,
*** ***

Hello ***,
Our records indicate that on 12/14/you signed up for two of our free 14-day trialsAs stated in our terms and conditions you have days from the date that you purchase the trial to cancel your order if you do not want to be billed for the bottle after the
trial period expiresOur terms also state that at any time with in your trial if you feel you do not have enough time you may contact us to have your trial extended free of chargeOn 1/14/you called our automated system and selected the option to cancel your account and not be put on an active subscription which was unfortunately after your trial period had already expired, which is why you were billed for the full price of the bottlesWe do not accept returns or issue any kind of refunds after the trial period is up, which is why our customer service agent was unable to do soWe our sorry our trial was unclear to you and have closed out your account and have allow you to keep the merchandise receivedYou will not receive anymore charges from our companyThank you.
Regards,
Support Team

[redacted],It appears their has been some confusion regarding your order.  We offer our products on a 14 day trial period.  Before you can purchase any of our products you must click a box stating that your have read, understand, and agree to the terms of the trial.  You...

cannot purchase the products without clicking this box of acknowledgement.  Once the order is placed you receive a confirmation email for each product purchased.  This email also contains the terms and conditions of the 14 day trial.  On the physical product, shipped to you, we place a card on the side of the box that once again contains the terms and conditions of the trial.  This card also has displays the customer service number in large font if you do have any questions or wish to cancel your account.  As long as you call and cancel your trials within the 14 day trial period you incur no further charges but the original shipping costs.  You made your original purchase on 10/2/15 and were charged on 10/16/15 because you did not cancel your order.We understand with every day life being so busy that you could have overlooked the terms and conditions of the trial.  That being said we have gone ahead and refunded the charge of $89.74 for the Garcinia Cambogia and $89.47 for the Revolutionary Cleanse as of 10/27/15.  Please allow 3-5 business days for this to show in your account.  All your accounts with our company are closed.  Please keep the bottles that you currently have and feel free to contact us with any further questions.Thank you,Support Team

I recieved this product on Jan 10 2015 witha little papre in it with my info and some ID # along with a telephobe number. I called the number to find out why I got this product Garcinia Cambogia and I was told that I bought them witch by the way I didn't. they stated that I orderd them in on the 2 Dec 2014 and that I was charged 79.99. I told them that I wanted to send them back and get a refund back because I didn't order them. I was told that if I got them because I did ordered them and I wasn't going to get a refund. Then I was told that another reason I wasn't getting a refund because it was over my 30 days window. I asked what 30 days window. Apparently if I would of sent the product back within a 30 day of when they claim I purchased it I would of gotten a full refund. 30 days from the 2 Dec, 2015 is 2 Jan. 2015 but I told them that I recieved the product on the 10 of Jan 2015. And there response was not there fault. I then wanted to talk to a supervisor or a manager and they said that they were in a meeting. After going back in fourth with them I was told to call back later.
I WANT MY MONEY BACK.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Name: Garcinia Cambogia has sent me a refund of $202 USD, which is the amount I requested.  This resolves my complaint.  It took me 6 months and the help of the San Diego Revdex.com to get a refund.  Thankyou, Revdex.com, for your intervention and help.  I know I wouldn’t have received a refund without you.  The company (Garcinia Cambogia) called me up and said that I had “slipped through the cracks”.     The truth is that I wouldn’t slip through the cracks and go away, like all of the other people they duped with their unethical billing practices. Thank you Revdex.com 
Regards,
[redacted]

Fraudulent company. They keep putting through unauthorized orders and telling me I signed up for them. Guess what, I did not and after telling them to cancel and receiving a cancellation confirmation, I still received another unauthorized charge! How is this company even in business?

Hello [redacted],
 
Our records indicate that you called in to cancel your account through our automated system after your trial period had already expired. Our records also show that you only canceled one of your accounts which is why you were billed again for one of the products...

and is why our customer service representative was only able to issue a partial refund. We have gone ahead and issued two full refunds back into your account. You will be receiving a total refund of $134.20. Please allow 3-5 business days for the transaction to process back into your bank account. Our office hours are Monday-Friday 8:00am-5:00pm PST. Thank you. 
Regards,
 
Support Team

Review: I ordered the two products -Garcinia Cambogia (ordered on 11/29/2014 @9:37 am sourcegarciniacambogia.com - order total $5.95) and - Colon Cleanse (11/29/2014 @9:37 am - revolutionarycoloncleanse.com - order total $5.90)online. The advertisement stated that they were free products and I would only pay shipping charges. I was billed on my credit card for both products with conversion from US to CAD currency on Nov. 29,2014 two separate charges:- RCC*COLCLEANSE 855-8115[redacted] CA 5.90 USD @ 1.1728 - RGCBLLC*GARCINIA 855-445-[redacted] CA 5.95 USD @ 1.1731 Then they proceeded to charge me the full amounts for the products on Dec. 12&13, 2014:- Dec 12, 2014 REVOLUTIONARY COLON CL 8558115[redacted] CA 101.10 USD @ 1.1882 - 120.13 - Dec 13, 2014 SRCGARCINIA8889738522 LAS VEGAS NV 101.41 USD @ 1.1882 120.50.When I saw all the charges on credit card. I called and cancelled on 12/15/2014. I was advised to mail back products to: [redacted] with the Garcia RMA [redacted] and Colon RMA [redacted]. I recieved actual products in a single package on Dec. 19, 2014. I never even opened the package. I just mailed it back on Dec. 22, 2014 @ 10:38 am. I mailed it back via regular mail to 89 Regis Court North, Toronto, Ontario, M3J 2W7 with the RMA numbers on the package. I have my reciept for the returned item. I paid $8.89 to return mail the package. I called back (855) 445-[redacted] and advised again Dec. 30, 2014 about returned products but they refuse to refund my monies. I would like to be refunded all charges for a products that I didnt use and returned according to their conditions. This is all a scam. I have since also cancelled my credit card so they cant try to add further charges. I am requesting a settlement of all charges on my credit card for shipping and the full product. [redacted] - 6[redacted]Desired Settlement: I would like to be refunded for the shipping charges:- Nov 29, 2014 RGCBLLC*GARCINIA 855-445-[redacted] CA 5.95 USD @ 1.1731 6.98 - Nov 29, 2014 RCC*COLCLEANSE 855-8115[redacted] CA 5.90 USD @ 1.1728 6.92 and full product charges:- Dec 13, 2014 SRCGARCINIA[redacted] LAS VEGAS NV 101.41 USD @ 1.1882 120.50 - Dec 12, 2014 REVOLUTIONARY COLON CL 8558115[redacted] CA 101.10 USD @ 1.1882 120.13