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GeeksTechs Reviews (46)

My experience with GeeksTechs has been extremely positive in all ways-----courtesy. professionalism. and functionality. One of my better decisions I made. Highly recommend.

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I am very happy with the service I have gotten from GeeksTechs. Bob was a big help.

I am a premium customer and I receive a monthly reminder call for regular computer check up as a premium service.

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If you are looking for computer maintenance or any kind of help with your computer, I Highly recommend GeeksTechs LLC. They have given me excellent service and I no longer have any computer issues over years now. It's reliable, prompt, informative and have profession reps. I like that I can call at my convenience and do not have to make appointments. I get professional, prompt and courteous help. I will continue to use Geeks Techs as long as I have a computer. You will not regret trying them. I have absolutely no cons to list, everything has been excellent.

My experience with Geekstechs has been of the highest professional status with team workers such as Amelie who is not only a highly trained professional, but. at every turn has skillfully executed complex restoration of my files and documents from an old computer to the [redacted] 10.

Her patience and comprehension is awesome and I am impressed that all this technical work was executed with such proficiency.

I am very pleased that Geekstechs has handled the execution of transferring from the old to new computer with such great accuracy and attention to detail.

Than you. Sincerely, [redacted], author/poet [redacted].blogspot.

I have been in business for over 40 years and have not had the privilege of having the support that Geekstechs has provided me. Not only have been there for a 30 day followup but have answered all of my questions as they come up on an ongoing basis. Each and every one that as answered my call has been excellent in their response and in their ability to fix the issues I have had.

I highly recommend them for a timely and professional results.

Their people were competent and very helpful. The service was very good.

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Dear Geeks Techs. I am writing this bouquet of flowers review because I think you have earned it. I purchased a new [redacted] last February and have had a number of persistent problems that could not be figured out. One of your techs refused to give up and ran

many tests and believed he found some hardware defects. He arranged a three way connection with a [redacted] tech who agreed with his analysis and ordered parts to fix it. The needed parts were not in stock and the end result was that [redacted] sent a tech to my home and replaced almost every thing. Kudos to Geekstechs for it's persistence and determination to solve this problem, which went beyond the normal tech support I expected, and to [redacted] for its good service also.

I recommend GeeksTechs for their devotion to duty

Geekstechs.com has great technicians working for them like Ivan. They can solve any problem within minutes and you can sit back and relax. Ivan cleaned up my 5 computers and they look so good after cleanup.

The customer service is incredible. No matter what question or concern I have, they solve it. I have called other places and they make me feel ignorant.

Geekstechs always goes above and beyond their service.

I have tried other expensive spyware and computer protection software and in the end they never seem to work. With Geekstechs, I never have to worry, they solve every problem.

They are worth every penny.

To tell you the truth, I don't know how they can afford to offer the quality of service that they do.

The only reason I am giving them 5-Stars is because , I cant give them any more.

Geekstechs is a reputable company with very professional and friendly people. They are very efficient in solving any computer related problem one might have. Whenever I call them they are very quick to answer, and resolve any computer issues I might have. I truly have been very happy with their services, and recommend people to seek help with their highly qualified technicians. [redacted], USA

Hello GeeksTecks LLC, Thank you for your expertise in resolving all the problems I encounter with my computer. You are not only prompt in your response, but also very efficient in your work. I do appreciate GeeksTecks very much. Thanks again.

One of the best things I ever did for computer service was buying a 5 year contract with GeeksTechs LLC! I was really cheated by a service before finding GeeksTechs. It was a real problem for me over the years to find someone reliable to help with computer maintenance. It is great to have an antivirus program that is good for 5 years. It is so simple to use. The monthly maintenance check is worth every penny!

I [redacted] think that Geeks Techs LLC did a very good job on fixing my p.c. My p.c. has never run so good as it does now after they worked on it. I would recommend them to anyone that has p.c. problems.

Review: My problem is I think they are a suspicious business and I question if their service is legitimate. They advertise as a business that operates in Corapolis, PA yet when I showed up unannounced the building was empty and when I called the number she said they did have an office there but maybe no one was there. I explained that the office was completely empty, no furniture... Anything. Less than fifteen minutes later someone called me with a different area code to tell me there was someone there in the back and he could come out and meet me but in future I should call first....why should I if its a legitimate business? I understand now the people are based in India but I think that was very suspicious. I am considering contacting the legal authorities.Desired Settlement: I want validation that they are. Real business providing the service they advertised and not getting into my computer for other purposes besides the ones I paid them for.

Business

Response:

The office is up and functional at the current address, but recently we had a water leak due to heavy down pouring and continuous rain for several days. Our landlord asked us to move our office upstairs to the 2nd floor where we have been operating in the meantime. Our landlord has been fixing the place for last 2 weeks, setting up the French drain, and it will take another 2-3 more week to dry the whole place before we can move back in. We're sorry you came at such an inopportune time, but rest assured we are still here to help. If you have any questions feel free to call or visit us again.

I was so glad to find the Geekstechs last year when my computer almost crashed. I have been with them ever since. I must say that they are a fabulous company with all of the knowledge to repair the problems you are having. The techs are very patient and so polite and don't mind spending as long as it takes to fix the problems. They even call you back in a few days to see if everything checks out good. I would recomend to every one to try Geekstechs.com to answer and repair all of your computer problems.

Excellent professional service and polite and courteous employees and reasonably price for their service.

This review is to offer positive response to the Geek Techs LLC firm. The representatives are unfailingly helpful, most responsive, and very competent.

I recommend them completely to anyone needing computer assistance.

My time with GeeksTechs has been a great experience. I was so many issues with the computer and I called GeeksTechs for help. They got my computer going for me again. I don't know how they do what they do but they are so good. everyone has been helpful and kind to me.They are there when I needed them.

I'm very pleased with the service that I received on 9/21/16. Tech was very helpful and respectful.
Thank You that I can put my trust in you.
Again Thank You

I have been a customer of Geektechs for a few years now and they have been wonderful to work with. Their techs are friendly and very patient. I am not to computer savvy and they are able to get me to do things by talking me through it. I would recommend them highly. They also give advise about people calling to get access to your computer and what you should and should not do.

Review: Geekstechs used scare tactics to coerce me into purchasing their computer support service. When I landed on a webpage,the page was immediately covered with a red/white notice that my computer had a virus, to call the phone # immediately. Geekstechs told me that the virus needed to be removed immediately to avoid damage to my hard drive, should be done by a certified technician, they were certified and would remove it for a cost of $199.99+ 3 months of service. They had control of my computer without my permission.I told them I would let them remove the virus but first I wanted to check something. They showed me a black screen that said "c:\ 710spywares detected...windows crashing status 87.5%" and said that the crash could occur immediately. Although they also provided information on computer care, most of the conversation centered on the need to let them remove the virus immediately to prevent damage. (A scare tactic) I have currently have 2 support services so I wanted my services to confirm that there was in fact a virus on my computer.) I was very suspicious of them but unsure about the immediate need to "remove the virus".So I agreed to let them "remove the virus" for $199.99 rather than, if true, replace my computer for $1300. They provided 2 docs of which 1 listed the services they provided. No where on the list was "virus removal" listed. [redacted] the supervisor came on the line to confirm the service. When I told him I have 2 computer support services, he told me Geekstechs was now providing service so I had no need for any other service. I was asked to provide a 2nd ph. # when declined, they pressed me for a #. After the rip off, I called my computer services which confirmed they provide the [redacted]e services. So I had neither have no need for their service. I do not know them, I do not trust them, I do not need their service,I want my money back, I do not want them calling me or "hacking" into my computer. (I guess "hacking" is how they got control of my computer).Desired Settlement: They seem to have a stellar rating with Revdex.com in Pennsylvania so it seems they run their scam on unsuspecting consumers in other states or at least in California. Send a valid, cashable check for $199.99 payable to [redacted]

Business

Response:

At the outset, thank you for reaching out to us and for helping us resolve the customer’s concerns. The customer, [redacted], is registered with us with ID # [redacted] and has been a customer since April 21, 2015.We have the following contact information for this client, if you need:Cell Phone # [redacted]Email : [redacted] First off, the money has been refunded back to the customer in full, since that is the settlement desired by the customer. Further, I spoke to her today and have informed her about the refund. The refund has been processed back into her card, which was the original mode of payment. An email confirming the refund has also been sent to the customer’s email address mentioned above.Also, we are researching the matter internally. So far, it is clear that the remote connection was started with the customer’s permission and there were problems detected with the computer, which were resolved too as per the case notes we have. We are focused to provide the best of services to all our customer and following the [redacted]e, we will further investigate the matter to ensure that customers have more clarity on the services they are paying for and can hence make a more informed decision rather than having the buyer’s remorse.The customer confirmed over the recent call with me that she would consider this case to be satisfactorily resolved once she sees the money back into her account and has been informed that she would be able to see it back with her within the next 5-7 business days, depending upon the bank. Please let us know if you need any further information and we will be more than happy to oblige. Regards,[redacted]Escalation ManagerGeekstechs LLC

I have used these services since 2014 and am very satisfied. They go over and beyond to fix the problem and have never been disappointed. They are always very polite and nice . I can't say enough about them and would highly recommend them to everyone looking for a company that specializes in the fixing of computers and all devices.

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Description: COMPUTERS-SERVICE & REPAIR, COMPUTERS-SYSTEM DESIGNERS & CONSULTANTS, COMPUTERS-TRAINING, COMPUTER CONSULTANT, COMPUTERS-SUPPLIES & PARTS, COMPUTERS SOFTWARE & SERVICES, COMPUTERS-CABLE & INSTALLATION, COMPUTERS-DISASTER RECOVERY, COMPUTERS-NETWORKS, Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Address: 280B Moon Clinton Rd. Suite 4, Coraopolis, Pennsylvania, United States, 15108-2415

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