Complaint: [redacted]
I am rejecting this response because: [redacted] actually called me I did not call him and he offered I did not ask for them to pay for the repair. He then asked me to put that info into the negative review I put on their Web site. then I found out I was refunded only 50$ to my account. This company tried to buy a positive review off me and then would not even live up to their offer after I did. The company will not even answer or return my calls and anytime I do get a response they use that days date and the reason why. This company is a joke and I am going to edit my experience in the reviews just as the asked me when they contacted me and offered me a free repair. But now I will mention that they tried to pay me to give a positive review.
Regards,
[redacted]
We're sorry, however, we suggest you contact your credit card bank for assistance. Perhaps you can file a claim. This case is closed, and we're unable to provide a refund.
Whenever there is an issue with a customer we do everything in our power to do a return. in this case... you did get everything and just like a previous order you are charge backing the order. we are unable to refund you $5637.78 we don'tn have record of you calling in.. only through [redacted] ..
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
I got the email ad stating the grill was 24.95. When I clicked to order it, the price changed from that to 117.95. Since there was a price difference, I contacted company and they said they were checking into it. Then they said for me to contact sales department for price and the customer service rep. said he was aware of the situation, and he was told they did not have any more grills. The night before they had them because the web site showed they were in stock when I checked through the order process. The only thing I did not do was press the final order button because of the different price showing.
Complaint: [redacted]
I am rejecting this response because: BuyDig refuses to do anything; they instead ask that I claim with my credit card company. In this case BuyDig gets to keep all of my hard earned money, pass the real responsibility on to my credit card company, and provides no customer service. They have the option to claim with [redacted], which they will not do. [redacted] is responsible for making sure I receive my package, but BuyDig is responsible for giving me what I paid for. I hope this will be reflected in the Revdex.com rating against them as a warning to other online shoppers. Thank you.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I still have not received my Tv.And yet I have not received a refund.I look forward to your quick full refund.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Although the response isn't perfect, I still lost 20 dollars on shipping charge, I consider the response as a acceptable.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: [redacted] actually called me I did not call him and he offered I did not ask for them to pay for the repair. He then asked me to put that info into the negative review I put on their Web site. then I found out I was refunded only 50$ to my account. This company tried to buy a positive review off me and then would not even live up to their offer after I did. The company will not even answer or return my calls and anytime I do get a response they use that days date and the reason why. This company is a joke and I am going to edit my experience in the reviews just as the asked me when they contacted me and offered me a free repair. But now I will mention that they tried to pay me to give a positive review.
Regards,
[redacted]
We're sorry, however, we suggest you contact your credit card bank for assistance. Perhaps you can file a claim. This case is closed, and we're unable to provide a refund.
Unfortunately this is way past the claim processing time.
Whenever there is an issue with a customer we do everything in our power to do a return. in this case... you did get everything and just like a previous order you are charge backing the order. we are unable to refund you $5637.78 we don'tn have record of you calling in.. only through [redacted] ..
We shipped this to the address on file and this was delivered and signed by the customer. Therefore, we cannot refund this order.
Complaint: [redacted]
I am rejecting this response because:
will wait until this actually gets posted.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
I got the email ad stating the grill was 24.95. When I clicked to order it, the price changed from that to 117.95. Since there was a price difference, I contacted company and they said they were checking into it. Then they said for me to contact sales department for price and the customer service rep. said he was aware of the situation, and he was told they did not have any more grills. The night before they had them because the web site showed they were in stock when I checked through the order process. The only thing I did not do was press the final order button because of the different price showing.
we will go ahead and refund the account asap.... we apologize for this inconvenience that this has caused you.
Complaint: [redacted]
I am rejecting this response because: BuyDig refuses to do anything; they instead ask that I claim with my credit card company. In this case BuyDig gets to keep all of my hard earned money, pass the real responsibility on to my credit card company, and provides no customer service. They have the option to claim with [redacted], which they will not do. [redacted] is responsible for making sure I receive my package, but BuyDig is responsible for giving me what I paid for. I hope this will be reflected in the Revdex.com rating against them as a warning to other online shoppers. Thank you.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I still have not received my Tv.And yet I have not received a refund.I look forward to your quick full refund.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Although the response isn't perfect, I still lost 20 dollars on shipping charge, I consider the response as a acceptable.
Regards,
[redacted]