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Gordon Water Systems

618 E Crosstown Pkwy, Kalamazoo, Michigan, United States, 49001-2502

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Gordon Water Systems Reviews (%countItem)

Justin was very knowledgeable and helpful! We look forward to the installation of our new system!
Thank you Gordon Water Systems for such great help!!! I will recommend them to everyone!

Tony arrived early for our appointment window (after calling to make sure early was ok). He discussed our "issue" with our RO system and replaced the storage tank that was no longer working up to requirements. Additionally, he replaced our RO filters and then checked our water softener system as well. Pleasant, timely, and courteous. Couldn't ask for more that that.

Second time Tony has been to our home.Very knowledgable and friendly.A asset to your company.

Gordon Water Systems Response

- Thank you for the kind words for Tony. We are glad he is part of the GWS Team! Thanks for being a customer.

Tony was very professional and knowledgeable. Left job site cleaner that when he found it.

Gordon Water Systems Response

- Tony is a real professional. Thank you for sharing and being a customer.

Tony K. came for our appointed 3-5 pm window at nearly 5 pm. I had asked for a technician to reinstall our under the sink water filter which was removed prior to our kitchen remodel. Tony quickly completed the work after asking appropriate questions about placement, etc. I also asked Tony if he was able to take time to perform routine maintenance on our 15 yr old water conditioner. I indicated that it did not seem to be functioning properly. He conducted a water test and confirmed that the conditioner was not performing as efficiently as it should. He removed and cleaned the prefilter and inspected the parts for wear. He replaced worn o rings which had been leaking which I hadn't noticed until he showed me the water on the floor. He told me the reason for the conditioner not operating efficiently and described step for step what I would need to do to remedy the problem. Tony answered all my questions with well informed and knowledgeable answers.

Gordon Water Systems Response

- Thank you for taking the time to share your experience with Tony. He is a big part of our team and has been with us for many years. We will share your positive words with Tony. Thanks for being a customer!

Great experience with Justin S. as he is a knowledgeable and professional member of Gordon Water Systems. He walked us through issues with our current (40 year old Gordon softener) explaining everything along the way. Made the decision to purchase a new system with a quick install timeline.

Gordon Water Systems Response

- WOW! Thanks for the kind words for Justin. He is a person of integrity, knowledge, just plain nice and we are glad he is part of the Gordon Water Systems' Team. Plus, a Kinetico water softener lasting 40 years is not unheard of. What a great product and I hope you will enjoy the new one for 40 more years.

was very knowledgeable and thorough in assessing the current soft water system and recommending options.

Gordon Water Systems Response

- Thanks for the kind words for Tony. He is thorough and knowledgable for sure. So glad he is on our team and glad you are a customer. Happy Fall :-)

We always look forward to Mo L.'s delivery. He makes our day!

Gordon Water Systems Response

- Thank you for the kind words for Mo. He genuinely makes everybody's day. So glad to have him on the Gordon Water Systems' team for 14 years! & Thanks for being a customer.

Todd comes every week to replace our jugs of water. He is constantly smiling, and answers and questions I may have about Gordon Water Systems. Since his time serving us, he hasn't missed a Wednesday. I enjoy seeing him and talking with him each week!

Had a great experience with the install on my water softener and filtration system. I wasn't able to be there for the install so Tony came back again the next day to help me troubleshoot a few things and to give me detailed instructions on maintenance of both systems. Very friendly and professional.

Gordon Water Systems Response

- Thanks for asking us to help you with your water softener and drinking water needs and for the kind words. So glad that you were able to talk with *** and learn about your new equipment. Enjoy!

It is good to work with a professional company. When Gordon Water comes to do their maintenance on their equipment *** is always top notch, thorough and professional.

Gordon Water Systems Response

- Thank you for the great words for Gordon Water Systems and for ***. *** is key part of our team. Thanks for being a bottled water customer.

Tony K. was very thorough and professional. I wish everyone in the service sector was as friendly as he is to his clients.

Gordon Water Systems Response

- Thank you for your glowing comments for Tony! He is a pretty good guy. Thanks for being a customer.

Tony K. was very knowledge and helpful when servicing my Gordon system.

Gordon Water Systems Response

- Thank you for the kind words for Tony and thanks for being a customer.

Justin came to my hose to check it out to make sure everything could be put in without any problems. He was very thorough and explained everything very well.

Gordon Water Systems Response

-- Thank you for the kind words for Justin and thank you for being a customer!

Tony K has serviced my water system for over 7 years - he is just totally awesome! Courteous, friendly, KNOWLEDGABLE, hard- working - fantastic. I wouldn't and don't trust anyone else with my system which is pretty complex...so great.

Gordon Water Systems Response

- Thank you for your encouraging words for Tony. He is a a long term team member and he is very capable at repairing water treatment systems. Glad to have him on the Gordon Water team. Thanks for being a customer.

Any of the Gordon Water delivery people we have are always very friendly. Alan R. was the one to bring our bottled water this week and he is always very friendly when he comes. He is very efficient and takes a few minutes to say hi and make sure things are working the way they should. Thank you!

Gordon Water Systems Response

- Thank you for your kind words for Alan and the rest of our crew. We have some great people that love helping people and Alan is definitely one of the best. Thanks for being a customer.

Moe L from Gordon Water Systems is by far the best service pro we have ever had. He always does a professional job & always has a smile. He is definitely an asset to your organization.

Gordon Water Systems Response

Marguerite - Thank you for the very kind words for Mo. He is a super nice guy that does brighten a room with his smile. Thanks for being a customer and for sharing.

Tommy C. installed my water softening system. He was extremely professional and answered all my questions! And Andre W. was equally helpful! Extremely happy that I chose Gordons!

Gordon Water Systems Response

- Thanks for taking the time to write such a great review for both Tommy and Andre'. Both a valuable parts of our team. We are happy you chose us as well! Thank you.

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Address: 618 E Crosstown Pkwy, Kalamazoo, Michigan, United States, 49001-2502

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+1 (616) 532-1040

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