Graceland Properties, LLC

Revdex.com,   Graceland Properties, LLC (“Graceland”) writes in reply to Mr. [redacted]’s Follow-up filed with the Revdex.com on August 3, 2017, in reference to Complaint # [redacted] (“Revdex.com Complaint Follow-up”).   First, as Mr. [redacted] himself stated, he “rented for almost a year” a portable storage building from Graceland” and then “stopped paying . . . .” See Revdex.com Complaint # [redacted], dated July 7, 2017; see also Revdex.com Complaint Follow-up. Graceland is entitled, under the law, to recover leased property if a lessee, such as Mr. [redacted], ceases making lease payments. He now claims that his signature on this contract was “forged,” but by admitting that he “stopped paying,” Mr. [redacted] has admitted that he did make payments on the building for several months. Only when he could no longer make his payments did he argue that his signature had been “forged.”   Once Mr. [redacted] fell behind on his payments, Graceland made a good faith effort to reach an amicable solution with Mr. [redacted].  Graceland offered to let Mr. [redacted] sign a new contract and continue making payments, or to allow Graceland to return the building.  Mr. [redacted]’s response was to claim that he was entitled to the building, free of charge. Mr. [redacted] has admitted that Graceland told him “they would come get the building . . . .” Revdex.com Complaint Follow-up. Yet Mr. [redacted] did not prepare in any way for Graceland’s retrieval of the building. He was given adequate notice that Graceland was going to repossess the building; his failure to prepare for that retrieval is unfortunate. Mr. [redacted] is seeking in excess of $10,000.00 in damages, yet he has not given Graceland a list of his damages claim. Graceland made sure that Mr. [redacted] received all of his personal property located in the portable building, and that personal property did not appear to be damaged. Mr. [redacted] has acknowledged that his personal property was returned to him.   Graceland hopes that this response clarifies any remaining issues. While Graceland wishes that a more amicable solution could have been reached with Mr. [redacted], Graceland's actions were reasonable and entirely consistent with its rights under the law.   Sincerely,   Graceland Properties, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] i provided Graceland's lawyer a list of all damage broken plus pics. Bottom line is either you do what's right and pay for the damages you and your people caused or we can go to court and let the law decide. With forged documents and a repo man who broke the law to get the building in the first place I'll be glad to let the court decide because I have no doubt I will win. You let me know if you want to resolve this issue and pay for the damage you caused or if you'd rather we go to court. I'm not in the wrong here and I will not let this go until justice is done.

Customers has been given several options, she has until the 17th to decide and pay all due. After that her building will be sold.

resolved.

This customer has informed us he was  in bankruptcy. He isn't or at least at the time we checked he wasn't. We have turned his account over to our attorneys.

Revdex.com: Graceland Properties, LLC (“Graceland”) writes in response to the complaint filed by [redacted] (Complaint # [redacted]).  Regrettably, Mr. [redacted]’s complaint contains several misrepresentations and omissions, which Graceland feels compelled to...

correct. First, Mr. [redacted] signed a lease-to-own contract for a portable building.  He now claims that his signature on this contract was “forged,” but he made payments on the building for several months.  Only when he could no longer make his payments did he argue that his signature had been “forged.”   Once Mr. [redacted] fell behind on this payments, Graceland made a good faith effort to reach an amicable solution with Mr. [redacted].  Graceland offered to let Mr. [redacted] sign a new contract and continue making payments, or to allow Graceland to return the building.  Mr. [redacted]’s response was to claim that he was entitled to the building, free of charge.  At that point, we could not reach an agreement with Mr. [redacted].  Both the contract he signed and [redacted] law allow Graceland to repossess a portable building when a customer quits making payments.  While Graceland always tries to avoid repossession, sometimes it is unavoidable.  Here, Graceland told Mr. [redacted] that the building would be repossessed, but he made no effort to prepare for the repossession.  If any of Mr. [redacted]’s property was damaged in the process, as he alleges, then such damage is a direct result of his failure to prepare for the repossession.   The entire situation is regrettable and Graceland sincerely wishes it had been resolved in a different manner, but Graceland’s actions were reasonable and consistent with its rights under the law.     Sincerely, Graceland Properties, LLC