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Grand Strand Resorts Inc

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Reviews Grand Strand Resorts Inc

Grand Strand Resorts Inc Reviews (86)

Great service from everyone! From the initial phone call, to the dispatcher to Brandon K***, the technician you showed up to do the workHe was polite, professional and explained all of my repair optionsAnd the company called later that day to make sure I was completely satisfiedVery impressed with the Service Professor!

Rich was amazing he was very knowledgeable nice and friendlyWorked with us on different options and gave us up front pricing highly recommended this company and rich

Josh Gierman was very courteous We were very satisfied with his service He explained everything he was doing and why Went over everything and gave us options first When he was done he went over everything he did Was very pleased with him We have had Service Pro to our home times now and have been nothing but very pleased with them each time Would definitely refer them to do work of any kind in your home

Jim H*** was very professional and did a great job installing our new water heater and dual sump pump

Jim H*** provided our annual plumbing inspection todayHe was very polite and courteousDid not try to sell us anything we didn't needHe completed all the tasks I had lined up for himVery neat, and returned everything to it original positionI'll ask for him again

Review of work recently done:
Last week I had some plumbing work done in my kitchen and master bathroom The gentleman who did the work, Jim Haynes is the epitome of that word: gentleman Not only did he know his profession extremely well, but he completed the work in a timely fashion He was kind, respectful and caring; about the excellence of the work and the service he was providing He is employed at The Service Professor and I feel lucky to know he is someone I can rely on to help if I need plumbing work Thank you, Jim!

Adam came to our house to do a pluming evaluationWe has several things wrong with our plumbingHe was extremely informative and helpfulHe guidesd us on what needed to be fixed and how much it costHe ended up fixing the kitchen sink, washer, faucet of the bathtub, and other pipingI am a new homeowner and the previous homeowner left an array of issues that Adam helped fixHe even helped us with our home warranty, saving us tonsHe was the friendliest and most effieceint plumber I've ever hadI will definitely be recommending him to friends in need of a plumber

Brandon arrived on time, was very personable and professionalHe related very well with my year old grandson and finished his work expeditiously ! It was a very positive experience and I will be a return customer!

Steve did a great job for me!

It has been weeks since the project was supposed to be finished, but there is things that were not completely done The electrician had issues with time management, a lack of respect for our time and need to have certain parts of the day project done on certain daysThe office staff failed to produce documents required to do the project prior to starting the project Phone calls were "brushed off" , we were made to feel like we were being lied to about issues

Steve was an excellent person to work withHe was willing to answer all questions I had and was very professional and knowledgeableHis work was excellent and he was also very personableIf I need any plumbing work done in the future I will definitely call on Service Professor and ask for Steve
Thank you ***

Tim V., of Service Professor in *** **, suggested and provided an excellent solution to a plumbing problem we were experiencingI would strongly recommend Tim for his professionalism and expertise in diagnosing and fixing plumbing problems

Just wanted to share my experience with Service Professor I had called to schedule an appointment to have an exhaust fan installed to releave the moisture from taking showersThey came and removed a already installed light fixtureInstalled a fan with a vent to the outside in place of the current light fixtureThe person istalling the fan seemed unsure of how to get this done properlyHe proceeded to install the fan and in the process broke the new fan he was installing
After returning with another fan (not the same size or model fan that the ceiling was cut for) proceeded to install this 2nd smaller loose fitting fanCost a little over 700$ when doneI still have moisture issues with showeringAlso the gaps from using a different fan allows insulation from my attic to seap through the gapsThis causes debri to accumulate with in the fan and light housingI took it upon myself to apply foam backer rod in these gapsThis helped some as far as debri
I will not recommend nor use there services in the future! They came to investigate the problem and said all looks goodThey said a bigger fan along with relocating the vent would help with the moisture problemAnd would only charge me labor and extra cost of a larger fanWTF!!? So basically told me they would recharge me to do thw job I hired them for in the first place Ah, Not!!! Average cost to install a fan an vent is approx 400$ they charge 700$ and that was with out adding any electrical Never again will I use there service I recommend finding a true professional for any task neededTo save you a huge hassle an waste of money! I have had better quality an alot cheaper service using people from Craigslist! Seriously

The Service Professor staff was very helpfulMy "new" electrician is Donte'He was very helpful and explained what he was doing
I am willing to tell my family and friends that if they need an electrician Donte' is the man

Brandon reminded me of how service was back in the 1960\'s and 70\'sHe showed great skill and pleasure in doing and explaining things to meHe restored my faith in the service professor coAs a x-Hvac man I will be asking for BRANDON each time I need heating and cooling helpBrandon is a true service person

I've used The Service Professor for a couple things in my home, they are friendly and don't pressure you into buying things you don't needThey give multiple options and let you choose what's best for you! They do a great job!

Very prompt Friendly and helpful Very positive experience

Prompt service--thorough quotes and answers to questions--personable and efficient electrician We were very happy with his workmanship and impressed with his clean-up

Thought I was just going to have a tech come and say that he is here to clean my furnace and then startI was really surprised at the courtesy and respect that Brandon hadHe introduced himself when I opened the door and let me know what he was there forThen as he was there I like to know what is going on and while he was there I asked a few questions and he explained them wellHe also let me know everything that he was doing and what was going to doAfter Brandon was done he went and had everything written down on what order he would recommend on doing and the pricesEven though I didn't have him replace any of them I will be calling him next year to replace a few things that are starting to be in need of a replacement since our furnace will be not running much in just over a monthI liked the straight up pricing and even if he was there for minutes or hours the price wouldn't go upI would recommend this tech and company to anyone

Scott was a very capable and professional individualHe evaluated our furnace and gave us options for service

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