Great RV Escapes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I called Great RV escapes again and they said ai had to call within days, which I HAD LAST FALLTHEY HUNG UP ON ME

Please have customer contact our customer support at [redacted] for clarification of order

Customer has already been refunded full purchase price

Customer has been reissued an email showing creditfor the $ Maybe the first one arbitrarily went tohis trash/spam folder Not sure why customer didnot contact us directly for the required information?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] Thanks to American Express this should be true They went after them for the refund so as of now this is correctPer American Express they have days to reverse their decision Thank you I still feel they should have contacted me when I tried several times to contact themVery poor customer service

A phone message has been left with customer

Customer has already been refunded.Transaction ID: [redacted]

Customer was informed to return product in order to cancel andqualify for refund We still have not received the product returnedbut we have gone ahead and credited customer's account

Customer has already been refundedTransaction ID: ***

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
***
As of 7:07pm there has been no credit to my account
I have contacted the business and they do not return messages

Please have customer contact our support line at ###-###-#### for further assistance with this purchase

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the
Thank
you for your assistance. I have called also. I finally left a not so nice message telling them I thought this was a scam and I had contacted Revdex.com. I got a return call! They said my order may have gotten lost and would check with shipping They then mailed to me a code that allows me to go on line and print their books off the internet(The letter says they have now gone green) I had originally ordered books ( hard copy). I wish to receive a refund. The cost of printing and making my own books is prohibitive. It is my opinion that they sold books that don't exists. Again thank you for your help. *** Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this
action and, if it does, will consider this complaint resolved

Customer's refund was issued to his paypal account.Any further questions, comments, complaints, etc.,should be directed toward Paypal

Customer was informed to return product in order to cancel and
qualify for refund We still have not received the product returned
but we have gone ahead and credited customer's account

Customer has been reissued an email showing credit
for the $ Maybe the first one arbitrarily went to
his trash/spam folder Not sure why customer did
not contact us directly for the required information?

Great RV Escapes! Warning! You have to read the small print that says "This Free Directory is for your trip planning enjoyment only It is to be used for Reference Only
as parks listed here may or may not be included in the Subscriber Only Directory"
Fire Lake Camper Park is not a part of this program, but we have been getting calls for reservations expecting the discount price

Customers payment was previously refunded. We request customer contact their financialinstitution to confirm.Transaction ID:***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this
action and, if it does, will consider this complaint resolved
Regards,
*** ***
Thanks to American Express this should be true They went after them for the refund so as of now this is correctPer American Express they have days to reverse their decision Thank you I still feel they should have contacted me when I tried several times to contact themVery poor customer service