Great Wolf Lodge

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Received phone calls in regards to a claim filed against meThey even contacted my siblings spousesI was able to get ahold of someone and they were wanting to collect money, I did my research and this is a definite act of fraud

This company has reported to the Credit Bureaus that no payments have been paid I have forwarded payment proof of payments This company has also charged my husband as well as me for the purchase of this item This company needs to remove this non-payment charge on my husband’s credit record This company is reporting non-payment twice for this item
I know that there is an outstanding balance and I am willing to make arrangements to close out this bill

I was contacted by Alliant Capital Management about a debt that I owed for $3,on October and they said that I would be served papers and my wages would be garnished if not paid in full by Friday the I made my payments in two transactions one of and the rest on October After paying I did not receive a receipt and it made me wonder about their accreditation Is this a real debt collection agency and if it is not what do I do to further this to get my money back?

On August we received a phone call from a collection representative about a delinquent account originally from *** *** *** we purchased from within ***
The rep offered me a payment plan or settle the debtI told the rep I was unemployed in July which resulted in hardship, but if he gives me a lower amount than the $and some change their collecting which he did offer $and I counter offered of $The representative accepted the offer and that my obligation with *** *** *** will be settled and paid offThe Alliant Capital Management processed the $agreed amount with my wife's debit card on 8/29/ A year later I received a small claims lawsuit from Burns, Burns and Walsh Walsh collection lawfirm representing Security Credit Services claiming their firm bought our account from *** *** ***I informed Marian Bthe plaintiff's lawyer assigned to our account that this account had already been paid off through AlliantMsBclaimed that the Se

I have been on payment plan with Alliant Capital since 9/15/17, I have been seeing complaints against this company that they do not posses the necessary licenses to conduct business in certain states Knowing that there was an issue in West Virginia, I see on the Revdex.com website that Alliant Capital does not posses the necessary license to collect in the state of Kentucky where I reside I need confirmation that Alliant Capital indeed posses the necessary license requirements to conduct such collection activities in my state of Kentucky

Rcd the following business response from the consumer pertaining to a refund:---I spoke with Terri the GM on July 20thI asked for a full refund and she agreed to refund me 50% for my stay the total was $236.14. She claims that no bed bugs were found in the room and that the stains on the
mattress covers are from juiceI've been a surgery nurse for over years now and I know the difference between a blood stain and a grape juice stainMy children were subjected to these blood stains and I feel like I should be rewarded a full refund due to the health risk and the terrible conditions in the room we stayed inI checked my bank account this morning and I received a refund for only dollars.Thank you *** ***

After calling other collectors about an account on my credit report I was finally directed to these folksAfter being put on hold for minutes this woman comes to the phone and tells me that my account was not in her computer and that is why she was having to outbid me on holdI think her name was RachelI began to question her about the alledged bill and told her that I needed all information about this account tShe begins to read off what she had on her computer screen to include the wrong address and even quoted my social wrongI told her that I would need a validation of the debt and I asked her when was this account suppose to be sold to them she vegans to get snappy until she realized that I could snappy right back with herI proceeded to ask her to send me the application that was filled out the amount and payments if any that were made and when they bought it and the original creditor as well as their account number and the old account numberOn 6/14/this lady sen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]When the manager on duty came to my room I had told him the reason I moved my son to the sofa sleeper in the middle of the night was because of the blood stains on the mattress coverSo he was aware of it when he left my roomHe said that was unacceptable and that my room was not ready for guest to sleep inI received a refund of today and I had paid for my roomThe that was refunded already was for the late check out feeI have a picture of the blood stains if you would like me to send them too you I'm sure your housekeeping removed the covers once it was brought to their attention If my room was not in a condition to be slept in per your manager on duty then what service am I being charged for?
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I first started getting calls from a Sue *** (if that really is her name) I might add that it is always a generic name from a collection agency and I just assume they are made up names for privacyThe voicemails were every day stating there was a file against my social security number and I needed to call back right awayNever once mentioned what company she was fromNever received anything in writing to my addressRight there seems to be a violation of the FDCPAI finally called back and found it was a debt I owedI agreed to a payment arrangementIt was THEN when I finally was told who the company wasThat is wrongI made the first payment but the second did not go throughI am having serious finance issues and am barely able to keep a roof over my headSince the returned payment she has called DAILY stating to call back about the affirmation that may be filed against meI am extremely stressed with barely keeping a roof over my families head and I do not need this add

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

On August 18th of this year, Amanda, no last name given, left a message for me on a public work extension that was retrieved by a coworkerThis coworker stated to me that a person named Amanda with Alliant Capital said I needed to call her to discuss a debtThis voicemail clearly is not mine nor does the recorded message include my name or any other information identifying it as my personal voicemailIn factThe message says to leave a message if you need to schedule an appointment for your petI called Amanda to discuss the debt and payment arrangements were made with the first payment scheduled on August 25thOn August 25th the same coworker who gave me the first message asked me to go to the call center to listen to a message left for meIt was Amanda informing me that my payment could not be processedShe then began an unprofessional, detailed rant about the consequences for failing to comply and paying the debt as agreed, all of which was heard by my coworkerIt should be

I have been paying Alliant Capital Management for a while now and never received a billing statementAlso, found out Alliant Capital Management isn't allowed by law to be collecting money in Maryland

A lady, named Amber, would not give her last name, from a company I have never heard of - asked me for personal information when I had never done business with them beforeShe told me she represented a company that I owed money toI told her I had not heard from this company since October 27, and that I never received anything in writingI cannot just hand over personal information to a company I have never heard of or done business withShe called me saying things like "before this goes to trial" and "restitution" and other legal terms to try to scare me when she is simply trying to collect a debt, which I understandShe gave me a term with paying off something today, with no notice, I said I could not do that and she said ok by the 18th, which is in days - and I said I didn't get paid until the 25thI never used obscenities with her, but she kept saying "Ill talk to "him"" - whoever that is
This tactic and this way she spoke to me was rude, aggressive, and time cons

On August 5, a MrPeter Ccalled on behalf of this company at my place of employmentHe introduced himself not as debt collector but pre-legal agent for a pas debt owed and this was the only number he had to reach meI advised him to send me something in writing about this matter at the address he has for me but he proceed to say no that he must speak with me right nowI hung upHe then called me at ###-###-#### my personal cell and left me his name and information about legal action that is pending against me that he must discuss
I sent a letter to the address on August 5, by certified mail that you have on file for this company asking for further information to confirm this debt and stop calling me at any numberI want to only deal with any matter with this company in writing because MrClied to say he did not have any other numbers for me..only my employer number

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.As we were never informed of the early booking penalty, we still want a refund A discount of $does not give this company the right to take our money, and provide no service My husband is currently in contact with the corporate office, and they are trying to repair the mistakes of the staff at the Mason location.If our contact at corporate refunds the money, we will update your office
Regards,
*** ***

Continued calls and voice mail messages at my place of businessCease and Desist any and all contact except for Debt Validation via certified mail within days of receipt of this complaint

I was contacted by this company regarding an old payday loan that I have in disputeI informed the man on the phone who identified himself as Frank that I was on disibility and could not afford to pay this offI explained the reasoning I did not keep up with my payments to *** * ** and he agreed with my situation but then told me it is illegal for me to take out a loan like this while on disibility and asked for my atty info which I dont have one and then wanted my case worker info which I dont have one then informed me I could lose my disibility and face legal action because this is a criminal offense to take out a loan while on disibilityThis is a scare tactic which I know is and I told him not to threaten meI hung up and then returned the call and talked to a supervisor who was closing my case already and taking action against this FrankI fear this company uses these scare tactics on people that dont know its not a crime to force them to pay a debt that is unreasonab