Greens Automotive Center

On 6-1-South Carolina shipped your birth certificate by UPS tracking number [redacted] It looks like it will be delivered today or tomorrow (6-or 6-3) You ordered a birth certificate with our company and we have filled that order and it's been shipped to you.We have helped over 500,people over the years, I can assure you your information is safe with us.Usbirthcertificate.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Order government issued certified birth certificates instantly from your computer.Statements like this are very misleading to anyone let alone a disabled individual with PTSD.This statement is at the very top of the homepage and it is only in the small print that your website list those items that were listed in the initial company response This is why it is so misleading to anyone that uses your website because the site leads one to believe just this "Order government issued certified birth certificates instantly from your computer."I would like a refund and this is the only response that is acceptable by your customer.If you do not wish to refund in order to keep an ethical and professional business front, then that is your choice but I am not happy with this resolve since I do not consider it a resolve Regards,

We would be happy to refund your service fee Please call our office with a different card to refund We do not issue refund checks[redacted]

First and foremost I thank you for your service to our country.Our website clearly states there are fees when using our service in different places Main page and state :Processing Fees:Express/Emergency Ordersship by an overnight couriervary from $25-$69.Regular Orders ship by USMail and vary from $11-$36.Plus our service fee of $49.Fees section on the order form you filled out:**State Fee: $11-$(Most are $25-$40); Plus Our Regular Fee: $49Terms of service you agreed to when filing out your information: [redacted] I authorize [redacted] to be my legal representative and to obtain or order my birth certificate for meUSB.com will charge your credit card our fee upon receiving your requestI understand [redacted] is a private expediting service and I am hiring them to expedite my birth certificate orderI understand there is a state fee and [redacted] 's feeBy submitting the form above you agree to these terms.By clicking the submit button below you are sending your information electronically to our office so we can process your orderOnce you click the button below your order will be processed by our office and cannot be cancelledBy clicking the button below you agree to these terms and the terms above.I'm sorry you missed seeing all these places UPS tracking number for your birth certificate is [redacted] They attempted delivery on 6-17-and will retry today 6-18-[redacted]

I've spoken with my creditors and they've explained to me that there is no sign of a refund on their endThey've also explained that it only takes up to business days to receive the notice

Our website clearly states there are fees when using our service in different places Main page and state :Processing Fees: Express/Emergency Orders ship by an overnight courier vary from $25-$Regular Orders ship by US Mail and vary from $11-$Plus our service fee of $49.Fees section on the order form you filled out:**State Fee: $11-$(Most are $25-$40); Plus Our Regular Fee: $49Terms of service you agreed to when filing out your information: [redacted] I authorize [redacted] to be my legal representative and to obtain or order my birth certificate for meUSB.com will charge your credit card our fee upon receiving your requestI understand [redacted] is a private expediting service and I am hiring them to expedite my birth certificate orderI understand there is a state fee and [redacted] 's feeBy submitting the form above you agree to these termsBy clicking the submit button below you are sending your information electronically to our office so we can process your orderOnce you click the button below your order will be processed by our office and cannot be cancelledBy clicking the button below you agree to these terms and the terms above.I'm sorry you missed seeing all these places We refunded your $on 6-18-[redacted] .com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] The refund stated was never provided and action had to be made at my bankAs well I've tried contacting during business hours repeatedly with no one to answer or call me back to resolve this issueThere for I believe this site to be a fraud and highly unsatisfactory

Your $was refunded on 6-9-15.Usbirthcertificate.com

We provide more than the needed info for every dispute Please show me where your bank said in your exact case we did not send the required info.Thank youUsbirthcertificate.com

Your order was processed a little quicker than usual (sorry for that) We have a person that takes your information into the State of Texas Department of Vital Records and physically picks up your birth certificate It has already been shipped by Fedex tracking number [redacted] It will arrive Thursday by 8pm (you ordered it at 9:10am 6-3-and it will be delivered on 6-4-by 8pm).Some orders we can stop in the process and some we cannot, this was one we could not stop and why we advertise all sales final.Here is the state page you went to that states the fee for Emergency processing which you asked for by a yes/no option on the order form http://usbirthcertificate.com/texas.htmlState Name: TexasAverage Processing Times in Business Days: Express 6-days, Emergency 2-daysState Fees:Express Processing $Emergency Processing $Express and Emergency Processing include overnight shipping (trackable) once issedExpress and Emergency Processing includes the state fee, our fee and overnight shipping once issuedIf you require Emergency Processing you MUST indicate on the order form that you want Emergency Processing (please disregard the wording about the extra $charge) in the Ship Method sectionThe processing time for Emergency orders is very accurate.Usbirthcertificate.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint From: [redacted] Sent: Saturday, June 06, 10:PM To: drteam Subject: I would be satisfied with a refundShould I feel comfortable with giving them card information? I will attempt to contact usbirthcertificates however one of the problems I had with them was the inability to get a hold of them by phone Your complaint was assigned ID [redacted] Thank You, Rayna B [redacted] Regards,

The birth certificate ordered was delivered on 7-9- *** *** ***
***Usbirthcertificate.com

You paid the state fee to complete your order after submitting all the correct documentation with our company Your birth certificate will be delivered by mail per your request Our website states the fees and the things needed to complete your order I'm sorry you are not happy with us doing what we tell you we are going to do and charge you what we tell you we are going to charge Also, calling one of my employees a disgusting human being is just not needed We consider this case closed.Usbirthcertificate.com

This customer rqueted the slowest delivery time for Tennessee It's already in process at TN and should be mailed out regular mail by the end of the week.At this point we cannot refund our service fee.Usbirthcertificate.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
What did you do for 49.00? Used my information to file something that I could have done myself??? So you get 49.00??? And who has a website service that has to state that with the offer of no refund or an email just a phone numberMy fault was not reading your play on wordsI am still interested in what part of did you work for? I have reported this to the FBI as wellSo you feel you are an honest company? For someone who has been up and running since and you only send a number of less than a million satisfied customers?? Come on!!
Regards,
*** ***

Our website clearly states there are fees when using our service in different places Main page and state page::Processing Fees:Express/Emergency Ordersship by an overnight couriervary from $25-$69.Regular Orders ship by USMail and vary from $11-$36.Plus our service fee of $49.Fees section
on the order form you filled out:**State Fee: $11-$(Most are $25-$40); Plus Our Regular Fee: $49Terms of service you agreed to when filing out your information:* I authorize USBirthcertificate.Com to be my legal representative and to obtain or order my birth certificate for meUSB.com will charge your credit card our fee upon receiving your requestI understand Usbirthcertificate.com is a private expediting service and I am hiring them to expedite my birth certificate orderI understand there is a state fee and Usbirthcertificate.com's feeBy submitting the form above you agree to these terms.By clicking the submit button below you are sending your information electronically to our office so we can process your orderOnce you click the button below your order will be processed by our office and cannot be cancelledBy clicking the button below you agree to these terms and the terms above.I'm sorry you missed seeing all these places Usbirthcertificate.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Banks reject disputes if they don't receive adequate information from the merchant

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,Please provide me with the information as to where it states different times that there are fees charged to a customerWhen I contacted the state of Pennsylvania and Vital check they both informed me that your company is a scam, and that they were surprised that I was charged $74.00 by you and an additional $would have to paid to them for the birth certificateThey had the decency to apologizeYou should have paid them $out of the 74.00. A customer is trusting your services and should not have to worry about your misleading fine print.You don't know a persons walk in life! I am the mother of an adult daughter with Cerebral Palsy and the wife of a husband with MS. It was vital that I get a copy of my husbands birth certificate for medical reasons

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]okayyou close it thenI'm notYou still didn't answer my question and I'm thinking your not going to
Regards,

We called you times and sent you a form that had to be notarized and never got that back to complete your order.Your $service fee was refunded today.***