GTS

[redacted] ordered cleaning cards/electronic cleaners at quoted priceSince [redacted] claims the product was thought to be free we wont charge him for the product [redacted] can keep the product & we will credit the invoice to zero as a case of misunderstanding

Hi There was a misunderstanding in this case We have credited the invoice to zeroAll other accusations are

GTS representative contacted me Conversation led me to believe this company was involved in our procurement of new credit card readers Salesman said he was sending us "reader cleaners" for us to try out Within weeks or so, we received a bill for over $dollars I've returned the product, the invoice and data I found on-line regarding other complaints about this company to the Revdex.com The only outcome I seek is for GTS to accept the returned product and cancel the invoice

All accusations are as nothing is free hereAnyways as the customer is returning the product the invoice will be credited to zero with no shipping or restocking feesThank you

The electronic cleaners were ordered by the customer at quoted pricesAll accusations are created to dodge the payment or ordered product at the quoted priceWe hope the client will pay the invoice so that we can close the case

The product was returned to us so the invoice is credited to zeroAll accusations made are false

Revdex.com: I'm content that the balance is zero however it must be clear that this company GTS is working based on deceptionThe product was NEVER sent nor did [redacted] ever agree to purchase such a productWhy would GTS offer to resend when I never agreed to such a productJohn from GTS couldn't even explain what an electronic cleaner is or doesGTS presumes that by sending invoices, companies will automatically just pay without scrutinizing the invoicesGTS's deception processs is evident based on responses and feedback present by other customersThey are committing fraud! I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12699565, and find that this resolution is satisfactory to me Regards, Beth Mitchell

The file is closed from our sideThe invoice is credited to zero and *** can keep the product free of charge

We have credited the invoice to zero and the file is closed as the product is returned

There seems to be a misunderstanding in this case so we have credited the invoice to zeroAll accusations are falseThe case is closed from our sideThank you

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Again, they sent us product we have proof we sent them back because of the unauthorized charges, we had to cover shipping cost and since they have their product returned there will be no payment of any kind issued]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

There seems to be a misunderstanding in this caseWe have credited the invoice to zero and *** can keep the product at no chargeThk you

All accusations are made to avoid payment of ordered product at quoted prices Anyways as a part of good customer service we have credited the invoice to zero & have given the product free of charge.Thank you,John GTS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. However, we would like a copy of the invoice showing nothing is owed for our records.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We tried to reach *** but could not speak toher after several attemptsAnyways it looks like acase of misunderstanding so we have told *** to keep and use the cards and the invoice is credited to zero