GTS

It seems that there was a misunderstanding on this order so we have credited the invoice to zero

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and find that this resolution is satisfactory to me. We consider this matter to be closed, however, would like you to be aware of several things indicated in "***'s" response. I do have a personal voicemail. If this company has made efforts to contact me as "***" stated in his response, there have been NO messages left for me to contact them. Additionally, this is in no way an attempt "to avoid payment of invoice" as we did not order a paid product to begin with. As for ***'s comment that "all accusations made are false", perhaps he would like to review all of the other complaints on the Revdex.com website. Please be advised that I do not wish a response to this email from ***. It is simply additional information for the Revdex.com to have on file.Please consider this matter closedRegards, Susan MacConnach
Regards,
Susan Macconnach

Hi,All accusations made here are false, created to avoid payment of ordered product at quoted prices.  Anyways as a part of good customer service, we have credited the invoice to zero & the client can keep the product for free.Thank you, John

Hi There was a misunderstanding in this case We have credited the invoice to zero. All other accusations are false

As a part of good customer service the  customer can keep the cards and we will credit the invoice to zero.

The product was returned to us so the invoice is credited to zero. All accusations made are false.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

HiAll accusations made are false, created to avoid payment of ordered product. Anyways we have credited the invoice to zero & they can keep/use the product at no cost. Thank you.

I have spoken to [redacted] and the invoice is credited to zero.

The electronic cleaners were ordered by the customer at quoted prices. All accusations are false created to dodge the payment or ordered product at the quoted price. We hope the client will pay the invoice so that we can close the case.

GTS representative contacted me.  Conversation led me to believe this company was involved in our procurement of new credit card readers.  Salesman said he was sending us "reader cleaners" for us to try out.  Within 2 weeks or so, we received a bill for over $280 dollars.
I've...

returned the product, the invoice and data I found on-line regarding other complaints about this company to the Revdex.com.
The only outcome I seek is for GTS to accept the returned product and cancel the invoice.

Hi,We tried to contact [redacted] with no answer as we get a recording all the time. The  product ordered was returned the invoice is credited to zero. All accusations made are falso to avoid payment of invoice.

All accusations are false and are created to avoid payment  of ordered product at quoted prices. Anyways as the customer is not satisfired we have decided to credit the invoice to zero and [redacted] cam keep & use the product at no cost. Thank you. John GTS

We spoke to **. He claimed they received the invoice but could not find the product. We told him that we can resend him the product but he did not want it. His invoice is credited to zero.

[redacted] ordered cleaning cards/electronic cleaners at quoted price. Since [redacted] claims the product was thought to be free we wont charge him for the product. [redacted] can keep the product & we will credit the invoice to zero as a case of misunderstanding.

All accusations are false as nothing is free here. Anyways as the customer is returning the product the invoice will be credited to zero with no shipping or restocking fees. Thank you.

Revdex.com: I'm content that the balance is zero however it must be clear that this company GTS...

is working based on deception. The product was NEVER sent nor did [redacted] ever agree to purchase such a product. Why would GTS offer to resend when I never agreed to such a product. John from GTS couldn't even explain what an electronic cleaner is or does. GTS presumes that by sending invoices, companies will automatically just pay without scrutinizing the invoices. GTS's deception processs is evident based on responses and feedback present by other customers. They are committing fraud!
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

We have credited the invoice to zero and as a part of good customer services.  The file is closed. All accusations made are false created to avoid payment of ordered product.

Although my accusations are not false as stated, the company did call me and agree to zero out the charges and did not...

request the product to be returned. I appreciate all help in getting this resolved quickly.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12699565, and find that this resolution is satisfactory to me. 
Regards,
Beth Mitchell