Guardian Alarms

Upon further review we found that the customer's mail record, although residential, was associated with multiple businesses.  We alerted Dun & Bradstreet (877-763-3046) the source of the mail record, that this was not an active business record.  Additionally we have suppressed the...

customer's mail record in our internal systems.  Please advise the customer they may contact me at my email address above.

The customer was issued full credit for the incorrect merchandise and related shipping charges.  A reorder for the correct item was processed today (05-25-16) for delivery tomorrow.

We deleted several records related to the customer's address to stop the mailing of catalogs.

We apologize for the misunderstanding of the instant credit offer.  In the catalog that the customer received, the order form referenced instant credit for qualified new buyers.  Because of the absence of adequate business history we offered the prepayment option. Thank you. [redacted] ULINE Customer Service Director [redacted] 
[redacted]