Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI will wait and see if the check bounces or not Sincerely, [redacted] ***
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: I have been told that the payment is coming again, but still have not seen any indication that the statement is being followed up onI keep getting blanket responses about the issue has been resolved and payment is coming In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had explained to Guzu that this transaction was done without my knowledge, and that yes, my daughter is a minor When Guzu e-mailed my daughter about the lock code, she did not have her phone; therefore, she was not able to respond She was grounded from her phone during that time I notified Guzu about this very shortly after the time frame to respond had expired, and they basically blew me off I then attempted to work out the problem with Guzu directly After numerous attempts asking them to do the right thing, they continued to ignore my e-mails, so I had no choice but to file a complaint with the Revdex.com It is my firm belief that they took advantage of my minor daughter They owe the full $that was promised I have still not executed the $check that they did send Thank you for your help in resolving this matter [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received a check for $on 12/ [redacted] and deposited it on 1/*However, I received a notification from my bank that the check was being returned and could not be deposited, and that I was to contact the issuer to resolveI have contacted Guzu but have not heard back yet In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
RevDex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted] . In my original filing with you I forgot to add my order number which is [redacted] . Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have left numerous email messages to Guzu I received a email my payment is on it's way on 3/*/it's been over days no payment, also I requested Via [redacted] more than request NO DEPOSIT MADE SO FARwhy would I get a business check? iPhones were sent it, order # [redacted] & order # [redacted] , I have emails as proof In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: On I sent a money request from my [redacted] account to Guzu and on they responded claiming they were having fraud issues with their bank account and were unable to pay me the money they promised me after they received my IPhone 5sAfter researching more I have found they gave me the same excuse they gave to customers for the past couple yearsI have not heard from them since this date and still have not received the money they promised after they received my phoneThey have my phone and still have not given me the money promisedI want the money I was promisedI'm starting to think at this point they have stolen my item and do not intend to pay me the money they promised In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The check that I had received was rejected by my bank, and I was charged an additional $fee from my bank because of a returned check Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Their response last week stated that they were to refund by the end of last week. As of today, 415 we still have not received a full refund of our funds. Not sure what "complications" they are referring to. We paid $50,388.00 for product back in January and to this date they have not refunded our funds nor provided us the product. It should not take three months to refund an order that cannot be fulfilled. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They still have not sent me my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had corresponded with Guzu via e-mail several times My daughter IS a "minor" - I can provide a copy of her birth certificate if needed It is clear to me that they took advantage of her She sent them a perfectly operational iPhone 4s, and they sent her $for it, even though we agreed to $for it, and nothing less After I continued to e-mail Guzu, even advising them that I would file a complaint with the Revdex.com if they did not respond to me, they continued to ignore my correspondence I can send you copies of anything you need from my end as well Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: GUZU never followed through with contact confirming payment and tracking details, as they stated they would by Thursday, October ***I am not satisfied In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI will wait and see if the check bounces or not Sincerely, [redacted] ***
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: I have been told that the payment is coming again, but still have not seen any indication that the statement is being followed up onI keep getting blanket responses about the issue has been resolved and payment is coming In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had explained to Guzu that this transaction was done without my knowledge, and that yes, my daughter is a minor When Guzu e-mailed my daughter about the lock code, she did not have her phone; therefore, she was not able to respond She was grounded from her phone during that time I notified Guzu about this very shortly after the time frame to respond had expired, and they basically blew me off I then attempted to work out the problem with Guzu directly After numerous attempts asking them to do the right thing, they continued to ignore my e-mails, so I had no choice but to file a complaint with the Revdex.com It is my firm belief that they took advantage of my minor daughter They owe the full $that was promised I have still not executed the $check that they did send Thank you for your help in resolving this matter [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received a check for $on 12/ [redacted] and deposited it on 1/*However, I received a notification from my bank that the check was being returned and could not be deposited, and that I was to contact the issuer to resolveI have contacted Guzu but have not heard back yet In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
RevDex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted] . In my original filing with you I forgot to add my order number which is [redacted] . Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have left numerous email messages to Guzu I received a email my payment is on it's way on 3/*/it's been over days no payment, also I requested Via [redacted] more than request NO DEPOSIT MADE SO FARwhy would I get a business check? iPhones were sent it, order # [redacted] & order # [redacted] , I have emails as proof In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Payment for this order has been made today
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: On I sent a money request from my [redacted] account to Guzu and on they responded claiming they were having fraud issues with their bank account and were unable to pay me the money they promised me after they received my IPhone 5sAfter researching more I have found they gave me the same excuse they gave to customers for the past couple yearsI have not heard from them since this date and still have not received the money they promised after they received my phoneThey have my phone and still have not given me the money promisedI want the money I was promisedI'm starting to think at this point they have stolen my item and do not intend to pay me the money they promised In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
check was mailed out and tracking [redacted]
Replacement money order being sent 1/**. [redacted] tracking number is [redacted] .
Payment will be processed today, 12/**, in the amount of $via [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The check that I had received was rejected by my bank, and I was charged an additional $fee from my bank because of a returned check Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Their response last week stated that they were to refund by the end of last week. As of today, 415 we still have not received a full refund of our funds. Not sure what "complications" they are referring to. We paid $50,388.00 for product back in January and to this date they have not refunded our funds nor provided us the product. It should not take three months to refund an order that cannot be fulfilled. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
Revdex.com: At this time, I have not been contacted by Guzu, Incregarding complaint ID [redacted] Sincerely, [redacted]
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They still have not sent me my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had corresponded with Guzu via e-mail several times My daughter IS a "minor" - I can provide a copy of her birth certificate if needed It is clear to me that they took advantage of her She sent them a perfectly operational iPhone 4s, and they sent her $for it, even though we agreed to $for it, and nothing less After I continued to e-mail Guzu, even advising them that I would file a complaint with the Revdex.com if they did not respond to me, they continued to ignore my correspondence I can send you copies of anything you need from my end as well Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: GUZU never followed through with contact confirming payment and tracking details, as they stated they would by Thursday, October ***I am not satisfied In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***