Hall's Roofing

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12656379, and find that this resolution would be satisfactory to me The business has shipped a replacement tool and this is an acceptable solution to this problemThanks for your help with this matter
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***, Jr

Hi,I want to apologize to you for the issue on this orderI am looking into the person on our end and why they dealt with your matter like this.I can either send you a replacement, or mail you a check for the total you initially paidPlease let me know which would be suitable?If we refunded the
card, it would either automatically show a credit on your replacement card, or the bank on your old card would mail you a check after some time.Thanks,***

Hi, We apologize for the issues on this orderI see over a dozen messages exchanged with t***[email protected] regarding the order since 3/It looks like an item had fallen to back order and was not in stockThat being said, on Friday, tracking was requested and emailed back within
an hourHere is where the order stands now, please let us know if you need to set up a return and we can provide free return shipping and a full refund: USPS: 94***(out for delivery today)UPS: 1Z***(delivered 3/28) Thank you,***

Hello, Sorry for the issue on this orderThough in the case of *** *** orders, there is no requirement in any way for sellers to provide buyers with prepaid shipping labels, for any reason, we will go ahead and offer you this concession in this instanceWe just emailed a prepaid
FedEx label to your email address through NewEggPlease include your order ID with your return, we will fully refund you within 1-business days of receiving the package back. Thank you, ***

Hello, This eBay order shipped on 3/USPS: 94***, we show it delivered on 4/We have several email and phone options available on our website to contact usCan you please contact us back and let us know if your seeking a reshipment or a refund? Please check your mail
box first and verify your address with us please. Thanks, ***

Hello, We are sorry to hear you are having issues with the productI see this order is from 6/17/and is an Amazon.com order fulfilled by Amazon.We offer a generous day returns window through our websiteOn orders fulfilled by Amazon, like this one, buyers are subject to their termsIn
most cases, they allow for only a day return period. The warranty for this product is done directly through the manufacturerI wish we could do more to help you, in this instance, you will need to work directly with the maker of the item, Pioneer, for repair or replacement. Thank you, ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Both pair of pants do not have tags in them for the size since they are custom tailed pants to fit the individual. I will call to make arrangements for both pair of pants to be measured for comparison. The pair of pants in question has been shrunk in the waist from the dry cleaning.Regards,*** ***

Hi, We will submit a full refund on this order to satisfy the customerThis refund has now been sentThank you. ***

Hi, Thanks for the informationI show we refunded this transaction in full under PayPal: ***This was likely just a fraud attempt by someoneCancel your card associated with your PayPal account and get a replacementSadly, this is not uncommonFull refund has already gone through.Thanks, ***

Hello, Sorry for the issue on this orderThe description was wrong on this item from our distributorWe did refund you on this product last week and we also updated the description last
week***
This item was described as "ratcheting" but it is "non-ratcheting", part number #***Please call your credit card to verify the funds have been returned to you if you wishThank you. ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We are responding to the matter of a customer saying we shrunk their sons suit pants. We dry cleaned the pants the same as we do all other suit pants. When the customer brought them back he claimed that they were smaller. There was not a label in them to say what size
they were to be for us to measure. We feel we did nothing wrong. We would like the customer to bring in the identical pair of pants to measure the difference. Thank you, Sara D*** Deering Cleaners 317-356-

Hello, We apologize for this issueThe content creator of this product on Walmart and Amazon posted this product as being a two pack, when it is really sold as a singleThis should have been clear by the 1/price and the imageThat said, have you received a prepaid shipping label from us?
We will be able to pay for return shipping, submit a full refund, and discount any future order by 15% for the inconvenience. Thank you, ***

Hello,We apologize for the inconvenience caused on this orderI can see that our previous email to the buyer offers a prepaid shipping label and a full refund upon receiving the package backAll of the customers inquiries have been answered within a couple of hours, and we are happy to assist
further.Upon inspecting the item purchased.:***This product is manufactured with an area on the back that has a "slit" where essentially the plastic was molded togetherThe only reason we did not offer a free replacement is because after looking at the rest of the ones we have in stock, every single one appears to be the exact same as the images sent to usThis is an item we have sold several times without any issue, and one that gets good reviews.We apologize for the misunderstanding on the product and the orderWe are happy to provide a prepaid mailing label to return for a full refund, however, a replacement would create the same results as it relates to buyer product satisfaction.Thank you,***www.jbtoolsales.com

Hi, Sorry for the issue on this orderIt appears our shipping department sent this USPS in error, instead of FedExThis item will still have a 2-business day delivery, just like FedEx.We can send you back $5.00, which is the price difference for the USPS shipmentHowever, you have a case
open with PayPal so they won't allow us to make adjustments or refunds until we close that. Thank you, Jason

[A default letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:]
Regards,
*** ***hello I live far from ups or fedx other places I return offers pick up from home tahr and other resolutions u gave will be accepted plus my full refund

Hello,I am sorry for the confusion on this transactionUpon inspection on our end, the item shipped, Innova 3040, is indeed an item that is described and will work as describedWe have shipped this item several times and receive high buyer remarks on the item and serviceThat being said, we want
you to be satisfied with the transactionOn eBay if you submitted a return request in their returns area, you would have been giving a free return shipping labelI do understand that their system is not the easiest to work with, so we will be happy to send you $on *** for your return shipping costsSorry again to let you down on this order, please let us know if this will satisfy you.Thank you,***www.jbtoolsales.com

Hi,We apologize for the issue on this order.I"m showing an order for American International *** and *** We checked our inventory and both are accurateIs it possible you just ordered the incorrect items? I'm also showing a prepaid UPS label was sent to this email yesterday at 4:PM EST,
perhaps it went to spam.In any case, to save you time, I just issued you a full refundPlease keep the items you ordered for free.Thank you,***

Hi, We apologize for the issue on this orderWe did receive this package back, but due to the label being slightly damaged, we had trouble finding who this order belonged to. At this point, we have issued a full refund for the itemPlease let us know if we can do anything else to satisfy
this transaction, we apologize again for the delay in issuing the item refund. Thanks, ***