Hamilton Health Associates

We will be refunding the customer there moneyNo excuse our manager did not follow through

The last time we went to this customers home was 1/9/they paid and that was itI don’t know where they are getting the from

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] There response is to easy They will send me my money (which I definitely want) and they are blaming their manager for not following through They didn't address the fact that since I have been waiting for the money I have had financial hardship paying bills late They also didn't address how quickly I would get the money I want to know when to expect the money and that they are refunding me the total $ Regards, [redacted]

This has been resolved on June 8th we had to replace a part in the unit that went bad this was replaced under warranty and no charges to the customerThis is a man made machine and sometimes parts do fail early and we have no control over that all we need to do is make it right and we did and the
system is running the way it should

we will refund the

we will process the refund for the today

I called this customer today 12/29/2017. I contacted our vendor on there concerns and there is no active service bulletin regarding there furnace. I left a message for them to call me back to give them the information I received.

we contacted the client yesterday and we will refund her the money.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will accept this resolution on the condition that I receive the check by August 24, 2015, two weeks hence.
Regards,
[redacted]

Her furnace did not qualify for this recall!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.One Hour did not offer to resolve the matter.  One Hour stated it would need to see the other contractor's invoice before making any decision.  I have attached this invoice from Peter's Heating and Air Conditioning invite One Hour to do the right thing by refunding the service call as well as the contract price. 
Regards,
Thomas Weinland

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

This customer has not maintained there equipment for over 2 years. The manufacture clearly states that the HVAC equipment must me maintained in order for the warranty to stay valid. If this customer has us do that we will put her equipment in good standing until she does so she has no warranty.

We had parts that had failed on the unit and we replaced them under warranty there was no charge to our client for this work. We stand behind our installs that we do but if equipment fails due to parts malfunctioning that's not our fault but we will make it right and that's what has happened here.

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My documents plainly state annual maintenance . req. for our heat pump system. Dial One for 4 plus years did not advise customer of their interpretation of what "annual" means.  We shall let the courts decide. " SCAM" Thanks
Regards,
[redacted]

we will refund the 89.95 as requested.

We need invoices from the other company showing what they did before we proceed with anything else.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]