Sign in

Harbor Legal Group, LLC

Sharing is caring! Have something to share about Harbor Legal Group, LLC? Use RevDex to write a review
Reviews Harbor Legal Group, LLC

Harbor Legal Group, LLC Reviews (54)

We have made our offer of 100% settlement to Mr*** and he has failed to respond. The offer is valid and it will be taken care of as per the letter attached

We sincerely hope this resolves Mr***'s issues

We have reached out to the client and believe we have resolved their issue to their satisfaction

We spoke to the client and came to a resolution he indicated in writing he was satisfied with to resolve his issues

Initial Business Response /* (1000, 15, 2015/12/11) */
The complainant is not a consumerThe complainant is Harbor's former landlordThe complainant is incorrectHarbor has changed its mailing addressHarbor has a new officeHarbor does not use the former address on any materials,
including letterhead or websitesHarbor has informed the entities with which it does business of its correct addressDespite Harbor's repeated announcements that it has changed its address, some entities with whom Harbor does business continue to use the former addressHarbor regrets the inconvenience, but it does not have the power to control how other entities address the mailFurther, the situation is not in Harbor's best interestThe complainant returns the mail without allowing Harbor to retrieve itHarbor continues to do everything in its power to correct this situation and convince all others to use Harbor's current mailing address

Complaint: ***
I am rejecting this response because: Takes forever to receive communication.They promised it would be resolved in two (2) years it has already been months
Sincerely,
*** ***

We apologize that the client does not see the benefit of the services we provided. However, as the client has stated in their response, we have resolved the issue in their complaint

Complaint: ***
I am rejecting this response because:Still waiting for them to resolve issue of them not adhering to the contract with me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:the statement that I am currently working with them on a resolution is true, but
as of now, the complaint has not been resolvedOne of the things I was promised was assistance in resolving that came as a result of not living up to their part of the contractAs of now, this has not happened and until they follow through with their promises, I cannot say this matter is resolvedI would not be in this mess if they had done their part.
Sincerely,
*** ***

We have resolved this clients complaint to their satisfaction

We have a plan in place to resolve this matterI would ask to close this at this point. If we do not follow through, he can certainly resubmit his complaint

Complaint: ***
I am rejecting this response because:I never said I was satisfied I said I would think it over Was told the best offer was the
creditor keeps 3,And my payment would increase per month So not only was my contract with harbor breached by them, I am out legal fee from my bank, and now have to pay an additional per month?? I received a call and talked to someone about a refund but apparently once I agreed to that, I am no longer a priority as I haven't heard a response since Saturday
Sincerely,
*** ***

We are working on resolving this matter to the clients satisfaction.  However, it is not resolved yet.

We have resolved the matter to the clients satisfaction.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As per my conversation with the representative of the company, I have agreed to tentatively accept this response of the business but reserve the right to resubmit the complaint, if they fail to follow through on their promises. 
Sincerely,
[redacted]

We have reached out to the client and resolved the matter to their satisfaction.  They are also remaining in our program.

Please see the attached letter responding to the complaint.  Thank you for your assistance.

Complaint: [redacted]
I am rejecting this response because: My response is as follows:The claim that I had not provided Harbor Legal Group with all the account numbers is false.  This was all provided to them January 1, 2016 by a visiting representative to our home.  All physical...

statements by all creditors.I was also told by at least 2 customer service representatives that letters of representation would be sent out immediately, or the next business day following my subsequent conversations with Harbor Legal Group.I was told weeks later specifically that [redacted] would not be sent letters of representation after contact with Harbor Legal Group via telephone, even though my initiation letter welcoming me to the program stated in writing that letters would be sent out to ALL my creditors.Again, the claim that I had not provided Harbor Legal Group with all the account numbers is false.This is not a matter of miscommunication, it is a matter of saying one thing, then doing another.I have recorded conversations, with his permission, with Mr. [redacted] confirming what I have said.I am disappointed that Harbor Legal Group has eloquently manipulated the situation to state they did not have all my account information.I have currently retained a Bankruptcy Attorney, who is very interested & concerned about this situation.I will consult her further as to how to respond.Thank you.[redacted]
Sincerely,
James Proulx

We have unsuccessfully attempted to contact the client both via phone and email to resolve his complaint.  We encourage him to contact us in hopes of resolving this issue.

Complaint: 12575276
I am rejecting this response because: First off they did not reach out to  us.  We paid off our settlement Oct. 15th 2017.  They then took another payment on 11-15-17.  We then called and they returned a partial payment on 11-26-17.  We...

then called again and they returned the remainder on 12-1-17.We then called on the following dates to ask about our lean on our home.  We wanted this removed and a proof of payment.  We called the following dates in order to get this accomplished: 11-22-17, 11-27-17, 12-7-17, 12-8-17, 12-11-17, 12-22-17 (Twice), and 12-29-17.  Each time they assured us they would be sending something via email and mail.  Finally on 12-29-17 we were told we had to go to our court house and pay to get a satisfaction of judgement in order to get the leans off our home and proof of payment.  When we got them we noticed that one settlement was filed in court on 11-15-17 and the other 12-13-17.  After paying them on 10-15-17.  We feel the lack of communication with in the company results in poor customer service.  We were told many things by this company and they did not deliver.  We were assured when we started this process there would be no legal ramifications.  We believe they have falsely  advertised their service.  Even though this has been resolved I feel this company needs to be looked into, this process has added more stress to our lives then if we would have just negotiated and paid our own debt.
Sincerely,
Brian Nelson

Check fields!

Write a review of Harbor Legal Group, LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Harbor Legal Group, LLC Rating

Overall satisfaction rating

Address: 200 Union Blvd Ste 200, Lakewood, Colorado, United States, 80228-1831

Phone:

Show more...

Web:

This website was reported to be associated with Harbor Legal Group, LLC.



Add contact information for Harbor Legal Group, LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated