Hawk Enterprises

horrible service and sales at toyota of tampa bay dont ever buy from them'
Toyota Tampa Bay is horrible service , I came in to get an oil change and the manager came outside with his employe and told me I want to buy your car I can give you a or and told me no down payment down , he's worker paul did all the paperwork and then lied because told me there was down payment then he made me give him a down payment if I wanted the car , then the next day I get a message telling me to come in because they had paperwork to give me and they lied because I showed up days later because I was at work and the saleman come out and tells me im giving you the money back and I need the key back , and there was no paperwork they lied just to get me to come in , im not a child you lie to I wasnt going to run away with their car be straight up about bussiness dont lie and tell me to come in to do paperwork and the guy named paul or the manager coulndt come in to apologize they both ignored me

Toyota of Tampa Bay's finance department has not refunded my finance account for a cancelled service contract
On June 28, 2016, I purchased as a co-owner, a Scion iM from Toyota of Tampa BayOn the day of the sale, the owner, my fiancé, and I purchased four service contracts for maintenance, tire road hazard, extended vehicle warranty, and gap coverageOn July 7, 2016, my fiancé requested that all service contracts be cancelledShe signed the paper work to cancel the contracts, and was assured that it would be taken care ofOn July 13, 2016, a letter came in the mail from JM&A, stating that the maintenance contract had been cancelled because the vehicle already included a maintenance plan for the first two yearsI visited the finance manager, Omar L*** on July 30, 2016, and showed him the letter, wanting to know why a credit had not been issued to my finance accountMrL*** informed me that refunds usually take 6-weeks, and that everything was okayOn October 8, 2016,

Dealership backed out of a deal I have in writing days before I have to turn my lease car in
Ali Sis the person who gave me a deal in writing for a Toyota C-HR White pearlized with a black top I have the terms both in writing and in email When I went to sign the papers, they demanded $more I refused because they had made promises since 9/and given me all the info in writing I have the form I signed plus multiple emails from Ali S This is classic fraud and deceptive business practices They really have no wiggle room after giving me the deal in writing and confirming it multiple times via email They were making promises they knew they would not keep, knowing that my lease deal was about to expire I suppose they figured I would be desperate and give them the additional $
Their explanation was not plausible They promised they could get me the vehicle, even though their system at the time of the deal said unavailable But Ali said that meant that they

Poor, dishonest sales practices
On December 9, my wife and I went to the company to look at new (2016) carsOnce there, we picked out a black Toyota Ravwith leather seatsWhile negotiating the price it was found that the car had "just been sold." I was very angry and was ready to leave when someone other than the salesman told us if we would consider a model outside he would reduce the price by $We looked at the car and agreed to the MSRP price minus the $The time was late and the store was closingWe stayed close to 9:30PM signing all the computer generated screensI was expecting to get a copy of the contract but instead the finance officer gave us a computer key????? which he said would generate a copy of the contract on our computer when we got homeThis did not work on our computer and thus we did not have a copy of our contractThey insisted we take the new car home that nightThe next day I went back to get a copy of the contract and t

Dealership canceled my purchased extended warranty and my GAP insurance on previous vehicle without my consent and kept funds
Purchased Ravfrom dealership on 9/13/I was told no down payment required, I made quite clear did not want to sign deal if any money required, pressured through the dealI went to cancel my extended warranty and GAP insurance on my car I traded in, was told by JMA Warranty that Toyota Tampa Bay canceled both warranties without my consent, not written, not verbal, and they kept the proceedsHigh pressure tactics, told I would not have to come back by Chase Murray and District Manager who was visiting to observe their business practicesdays later they told me deal was not done, I told them I would bring the car back, I did not need, they said they would figure it out, bad practice, I was never told at any step they would be canceling the warranties or that any other payment was neededI never signed a consent there is nothing listed in my sales

Violation of privacy regarding my credit report
I was at the Toyota delar to change a tire that blew on the highway- I was there hours waiting for my tire to be changed and while I waited I was looking around I was approached by a sales rep I did a test drive and he said he can see what the price would be and an estimate on payments based on my info and current loanI informed them that I did not want my credit to be ran they assured me that my credit will not be ran without my consentI told them I have to think about it and I will call them back if I was interested in moving forward with the processHowever when I left the dealer I wanted to verify that my credit was not touched as promised yet I saw that my credit was ran times without my permission no consent from me I then called the sales rep and was told he would call me back so o called and ask to speak to a managerManagement said they couldn't help me I have to speak to financial management MondayThen I get a

I believe that this dealership engaged in predatory and deceptive sales practices with an unsolicited contact and deliberately unclear sales details
I would like to report an incident of what I consider to be predatory and deceptive sales practices at Toyota of Tampa Bay on *** The incident occurred about a year ago (December of 2015) and frankly I have been too embarrassed to discuss the incident even with my wife
Last December I was approached by a salesman as I waited in line in the service bay I had a Prius Plthat I was leasing from a dealership in *** He asked if I was interested in upgrading to a model Like an it I let him convince me that this would be a good idea
What I did not realize and what he definitely did not make clear to me was the cost of terminating the lease on the Plug-In He focused only on how I could reduce my monthly payment It was not until after I had agreed to the "deal" that I came t

The financial officer should have cancel our warranty package years ago but he did notAnd we already signed the cancelation agreement
Dear officer,
I am one of the consumer of Toyota of Tampa BayOn June 2013, My sister and I purchased a camry hybrid in Toyota, we signed an contract for the warranty package, which costed about $The second day we went back to cancel the package because we don't think it is useful for usBut the financial officer *** Wsaid he will email us the cancellation agreement but he did notWe went back a lot of times and waited for an hour to see him and other manager Mike EThis issue is not solvedBut he promised me to cancel it again a year ago but he just lied to me