High Desert Internet Services

Anthony came and serviced our heater today and was very friendly, efficient, and knowledgeable

Anthony was very prompt, professional and friendly

Matt performed the annual check on both our heating and A/CHe took us through a step by step process of what he was going to check and explained any issues he foundVery polite and professional I would highly recommend him

Pacific Aire has always provided great service during the yearly maintenance of our heating furnaceWe're happy that we've maintained our yearly checkup service agreement with Pacific Aire And today's service technician, Val Meredith, provided no less than best of service from changing the filter to his thorough inspection of the furnace and safety controls What's more, all of my questions were answered cordially and in a manner that was well explained to my satisfactionThank you Val and thank you Pacific Aire!

I was scheduled for a tuon my furnace between 2/6pmTechnician Frederick Deal called to let me know he would be arriving at 2pmUpon arrival, I found Frederick to be polite and knowledgeable He explained in detail what he would be doing step by step Throughout the visit Frederick would explain the procedures he was performing and whyHe finished the job in approximately hrsWe test drove the furnace and it's smooth as everThanks Frederick and Pacific AireYou guys are great

The Pacific Aire technician was very helpful and answered all of my questions He did a thorough inspection Excellent service I would highly recommend this company for all of your cooling and heating needs Thanks Pacific Aire!

Five star review for Anthony, the service technician who visited my home today

FYI...Pacific Aire Technician, Val M., was prompt, courteous, knowledgeable and helpful It was a pleasure to meet him

MrP*** has also sent a certified letter to our office. We have been in touch with MrP*** and are currently working with him to find a resolution
Thank you,
I*** ***
Pacific Aire,
Inc

One of my AC unit has recurrently been shutting itself off and also leaking waterVal from Pacific Aire did a diagnostic and also addressed the underlying problem Val was prompt, courteous, professional, explained thoroughly what he found and proposed a solution He made sure he answered my questionsI was very pleased with his work and highly recommend Val

Excellent Professionalism and timely response

Mikey A. provided good service. He was informative, thorough and polite. He was also efficient.

Frederick was very helpful and professional. He spent over two hours at our home and was very thorough. He gave us safety recommendations for the future which we greatly appreciated. We will definitely request him if we need future help with our heating or cooling systems.

The heating and air tech from Pacific Aire, a young fella named Ryan P., was here today and as always, did a beautiful job taking care of things I needed looked at. I've been a customer with Pacific Aire for some time now, and always ask for Ryan for the standard checkups. He's very knowledgeable, thorough and patient, helping me understand how things work. and when he's finished doing whatever needs to be done, I am a very happy customer.
To use the modern vernacular, RYAN ROCKS!, and I'm mighty glad he does.

Pacific Aire, Inc. is very professional and their charges are reasonable. Their service technician (Matt C.) was very professional and explained every procedure. He listened to my concerns and answered all of my questions. I highly recommend this company for their AC and heating.

Frederick is one of the most professional technicians I have ever met. He explained in detail the 20 point tune-up and cleaning procedure for our air conditioning system. He pointed out the problems and discussed the options for repair. He also showed us the
membership options for service. We signed up for the elite membership and he called the
next day to schedule a consultation for repairs or possible replacement of our system.

Excellent maintenance and service. Val Meredith was first class and very knowledgeable.

We have used Pacific Aire for many years and have also recommended them to at least 3 other people. We have enjoyed our relationship with the company over the years. We have purchased a heating and air conditioner system from them and are members of their service plan - meaning that for a small monthly fee we get one free heating service and one free cooling service during the year. In addition, we get priority appointments whenever we have a problem. This has worked out very well over the years. It is easy to schedule appointments and they call the day before to confirm, & call an hour before arrival. The service staff and the office staff are friendly and helpful. We would like to commend Anthony, our latest service man for his excellent work at our house!

Mr. C[redacted]:
 
We are sorry to hear you are not happy with your our service.  Per the discussion you had with our Client Care Supervisor, your club membership was canceled and the 2 months dues will be refunded in the form of a check.  A copy of the signed agreement was...

already e-mailed to you in regards to your claim of forgery.  Let us know if you need further documentation or if you have any more questions and need further clarification..  
Thank you,
 
I[redacted]
Business Manager

Quick, complete, efficient, friendly service.