Hims, Inc.

Good product, fast serviceWas using a monoxidil product for years by itself and only maintaining what I hadI wasn't until I got their shampoo that I started growing moreJust for the record, I only ordered single items and not a subscription type plan

The company used my credit card information without my consentI did not sign up for a subscription with them, but they stored my credit card information and charged me for a prescription productWorse they updated my account to include several new products so they can charge me for more things I don't wantLastly, cancellation is nearly impossible, I cannot locate the cancellation flow on their websiteVery scammy service for sure

BewareCompany will take your money and when you don't receive your item tell you that it's out of their hands and not in control of shippingBasically you get what you paid for when you get it......oh well not their problem we've got your money

Terrible customer serviceI had a bad reaction to the Finasteride and tried to remove it from my orderYou have to get approval from the "doctor" to remove it from your order, so I messaged themNo responseI then contacted customer serviceNo responseIn that time, I have been billed for my next order with the FinasterideI got messages back from the doctor within a few hours when I was in the evaluation process of ordering the complete hair kit, so I can't imagine that they are "backlogged" as another review statedThis is such a scam

I filled out all the information they needed me toThey took my money from account I asked a question to the doctor and heard nothingI expect good customer serviceI also expect the quality of service you say you haveLet's change thos from star to a starFirst impression is everything

I was upset with this business mainly because of their billing system I ordered Sildenafil, and after providing my medical history, was immediately charged $($for the medical review and $for the pills) The next day I was informed by the medical team that they could not prescribe the medication because of my health conditions Now customer service tells me that I have to wait 5-business days to receive the $refund Not very customer friendly in my opinion

This is a scam!! I placed an order with them and THEY canceled it on my only without an explanation, got me a partial refundAnd I got nothing from them

Hims customer service is truly top notch, and their advertising game is on another levelI only have positive things to say, and I would recommend them to anyone

I placed an order for a prescription and non-prescription items totaling $on November 14, I never received my order even after multiple emails to supportSupport has either (a) ignored my request entirely (b) told me that they would get back to me, but never hasIt's been nearly months since I placed this order and I would like it to be fulfilled (Order: ***)

Worst experience I ever had!
I tried to phone; no answer or won't pick upTheir 'doctor' if that's really a doctor, prescribed the viagra and then confirmed I would be receiving it after playing questions over weeksThen someone decided I wasn't healthy enough for the medicine, even though a local doctor
has my medical record and prescribed itMoreover, I have been using this pill without any problems since late June Try to ask for a $refund? Good luckKiss it goodbye unless they decide when they want to issue it

I made the mistake of placing an order through the web siteMy credit card was charged immediately for the full amount instead of the discount and the product hasn’t even shippedIt’s now days later and my order status still hasn’t changed to shippedI also emailed customer service the day I placed the order about the billing discrepancy and have yet to get a reaponseMy advice to anyone interested in this company is to stay away until they get there collective *** together

Medical got reviewed in dayProduct shipped next dayReceived tracking number at the same timeSo far so goodWould absolutely recommend

Still can't get them to cancel my subscription and still getting chargedThis company is a total rip off

No problemsReceived all my orders on time as promised (so far)Hair treatment is easy to do, and seems to be working and showing results in thicker and more hairIt's way easier and simpler than figuring it out myself and buying everything at Walgreens or AmazonI recommend For Hims highly

Hey *** -
So sorry for the trouble here - your subscription is officially cancelledAs far as I can tell you were only charged the $non-refundable visit feeThat being said, our agent already refunded that at your request on 4/with an email receipt being sent to your personal email
If
you were seeing further charges, happy to look into it with more informationI will also follow up via email to confirm

Do not recommend this companyTheir $trial feels like a scam, it is very difficult to cancel the subscriptionThere is no way to cancel onlineI attempted to cancel their service before my next shipment order and I was billed anyway Their customer service reps and manager refused to refund the chargeTerrible experience

My review isn’t about their products, it’s about if you wish to cancel your subscriptionThey do not have an option for you to do it yourselfYou have to contact customer support and hope they respond before your account is charged againI feel like that is very shadyI contacted customer service and asked for my subscription to be cancelledI received an email stating it had been canceledSince then, I’ve received multiple emails where my account has been attempted to be chargedCustomer service says it has been canceled and no further attempts have been madeI’m still getting emails saying they’ll try to charge my card again in hours

Excellent Customer Service and Platform for menI wish this was around years ago

They don't allow you to cancel your orders or account onlineI guess they are counting on people forgetting about their subscription in order to make more money

Do not recommendForHims is an absolute joke and a scamCompleted everything requested of me weeks ago, my bank account was charged, and my order still has not shippedMy order status on the website says “outstanding medical visit.” When I was FINALLY able to get ahold of someone with customer service they stated that everything has been approved by the doctorHowever, there was a “glitch in the system” so now technical support has to get involvedHad one follow up email saying they are working on it and have not heard anything else backNow I’m afraid I’m going to have to order a new debit card with a different number just to avoid reoccurring chargesVery shady business practicesDo not go through with this companyYou will regret itShame on you ForHims