I ordered a book several weeks ago from Hippo_books & have never received itWhen I tried to track it, there was no tracking # I am waiting to hear from them!
I recently ordered a book from Hippo Books and am very pleased with there service and the condition of the book Sure it shows some wear, but we wouldn't have been able to get it otherwiseIt will be part of a gift for our granddaughter for Christmas,
Yesterday, I investigated my past book purchases from several months ago and realized that a particular book had not been delivered even though my credit card had been chargedI saw the book seller's rating of "F" and immediately filed complaints and also wrote them However, I quickly back responses from the bookseller to my emails, apologizing for the error and promising to refund my purchaseSo I am very remorseful for my quick action in filing complaints, and have found the book seller to be very prompt in this matter
I ordered from Hippo Books through [redacted] and experienced issues similar to many others posted here: - I received a book that was different from the description (wrong publisher: low-end instead of high-end as listed) - After being promised a refund, I did not receive it at first However, customer service responded very quickly and was courteousAfter two interactions, I did receive my refund without having to return the book (as I would have been required by the terms of sale) Only based on my experience from this one order, I had the impression that: - Hippo Books has some issues with their systems - The company is not being purposefully deceitful - In my case, I have been treated with great respect by their customer service reps
Hippo Books Strikes Again !! A book I recently ordered from them,advertised as in "Good Condition" turned out to be an ex-library copy with library markings on the title page, the library call number taped to the bottom of the spine,a portion of the frontisepiece cut out at the top and the outer corners of the front and back covers partially separated from the backingis this what they consider" Good Condition"?...in view of the preceding negative reviews I wonder how these people stay in business and why [redacted] would continue to carry themthey seem to have no concept of professional ethicsas was said in other comments I shall never order another book from this bookseller and I shall try to save anyone else from making the same mistake...Hippo Books needs to clean up its act or get out of the business
I ordered a book days ago and have not received itThere is no tracking on the item, but says it has been shippedI feel like I've been scammed, especially after reading the other reviewsI do not recommend Hippo Books or their services
Seller takes your money and DOES NOT SHIP Then they hide behind, "Our sytem does not keep track of tracking numbers." In today's business world, everything has tracking numbers and to say they don't know them to ME is like a customer saying, "The check is in the mail." It is a sign the company IS TAKING YOUR MONEY AND RUNNING ALL THE WAY TO THE BANK I give them an F- They are horrible, horrible, horrible, and if tracking matters to you then NEVER use this company!!!
I was going to order four books from this company and asked them for a combined shipping rateThey lied to meThey said the rate was set before the order even reached them and there was nothing they could doNonsenseOf course they could combine the rateNow that I see the other reviews, I'm glad I didn't buy from them
I have ordered several times from hippo_books off of amazon.comevery time, my order is nearly immediately processed and I recieve it in good condition within a couple days I feel this is a great business! I have also contacted them more than once reguarding delivery and received acceptable responses within 48hours
I ordered a book from Hippo Book through Amazon and it took weeks to arrive even though it was shipped days after I ordered it and their shipping policy states that orders in the continental US will take 4-business days to arrive They also did not provide any tracking information so I had no idea where in the country my book was I live in Illinois and they are located in Ohio It should not have taken a month for my book to travel states over When my book finally did arrive I found that it was a library discard with the old library stickers and discard stamps all over it This was not listed in the seller's description of the book They listed the book in very good condition with minimal wear I do not consider stickers and ink stamps all over the book, obscuring the title and text as minimal wear I will NEVER order from this seller again
I have ordered a lot of books onlineI usually receive them in 4-daysIt takes over 1/weeks to receive an order from hippo booksIf you order from this place be prepared to wait until the last day mentioned or after to get your book
Buyer beware! We always purchase books in "New", "Like New" or "Very Good" conditionWe purchased "Root Cellaring" based on its supposedly "Very Good" conditionHowever, it in NO WAY matches the description of a "Very Good" itemThe dust jacket is faded and torn, there are dirt (or worse) spots on the top and fore edges, and the book smells like it was kept in the root cellar along with the fruits and vegetables it describes preservingWe will not be doing business with this seller again, and we will do everything we possibly can to warn others that hippo_books misrepresents their products
Ordered a book from hippo booksIt took hippo books days to deliver a package from Toledo, Ohio to Chicago, IllinoisWhen the package arrived it was not the book I orderedThese two items, slow delivery and wrong item are so common in the negative reviews for this company that I filed a consumer fraud complaint against hippo books with the Illinois Attorney General's office
This company is a scamOrdered a book 9/8/through their store on BN Marketplace, they claimed to ship the book on 9/9/As of today I still haven't received the book
I contacted BN after I read the other reviews on Revdex.com and asked for a refundI also filed a complaint with them regarding the seller
Book ordered from Barnes and Noble SiteThey booked it through the marketplace using HippoI got an order confirmation with an email ID from HippoOrder did not arrive as expectedNobody from Hippo responds on that email IDBarnes & Noble should not be doing business with them and inconvenience customers
I ordered a book from AbebooksThe book was described as being in good conditionWhen it arrived, however, its condition was average at bestSo I contacted customer support, and (after I provided them with photographic evidence of my claim) they offered me a full refund without having to return the bookAs such, their customer support managed to change what was initially a very negative experience to a very positive experience!
I have ordered many books from Hippo Books with no problems at all
I ordered a book several weeks ago from Hippo_books & have never received itWhen I tried to track it, there was no tracking # I am waiting to hear from them!
I recently ordered a book from Hippo Books and am very pleased with there service and the condition of the book Sure it shows some wear, but we wouldn't have been able to get it otherwiseIt will be part of a gift for our granddaughter for Christmas,
Yesterday, I investigated my past book purchases from several months ago and realized that a particular book had not been delivered even though my credit card had been chargedI saw the book seller's rating of "F" and immediately filed complaints and also wrote them However, I quickly back responses from the bookseller to my emails, apologizing for the error and promising to refund my purchaseSo I am very remorseful for my quick action in filing complaints, and have found the book seller to be very prompt in this matter
I ordered from Hippo Books through [redacted] and experienced issues similar to many others posted here: - I received a book that was different from the description (wrong publisher: low-end instead of high-end as listed) - After being promised a refund, I did not receive it at first However, customer service responded very quickly and was courteousAfter two interactions, I did receive my refund without having to return the book (as I would have been required by the terms of sale) Only based on my experience from this one order, I had the impression that: - Hippo Books has some issues with their systems - The company is not being purposefully deceitful - In my case, I have been treated with great respect by their customer service reps
Hippo Books Strikes Again !! A book I recently ordered from them,advertised as in "Good Condition" turned out to be an ex-library copy with library markings on the title page, the library call number taped to the bottom of the spine,a portion of the frontisepiece cut out at the top and the outer corners of the front and back covers partially separated from the backingis this what they consider" Good Condition"?...in view of the preceding negative reviews I wonder how these people stay in business and why [redacted] would continue to carry themthey seem to have no concept of professional ethicsas was said in other comments I shall never order another book from this bookseller and I shall try to save anyone else from making the same mistake...Hippo Books needs to clean up its act or get out of the business
I ordered a book days ago and have not received itThere is no tracking on the item, but says it has been shippedI feel like I've been scammed, especially after reading the other reviewsI do not recommend Hippo Books or their services
Seller takes your money and DOES NOT SHIP Then they hide behind, "Our sytem does not keep track of tracking numbers." In today's business world, everything has tracking numbers and to say they don't know them to ME is like a customer saying, "The check is in the mail." It is a sign the company IS TAKING YOUR MONEY AND RUNNING ALL THE WAY TO THE BANK I give them an F- They are horrible, horrible, horrible, and if tracking matters to you then NEVER use this company!!!
I have ordered many books from Hippo Books in fact I look for the company on Amazon when I'm looking for used books
I ordered a book as a gift through Amazon, to be shipped by hippo_books The book was delivered but pages through were missing UNACCEPTABLE!
I was going to order four books from this company and asked them for a combined shipping rateThey lied to meThey said the rate was set before the order even reached them and there was nothing they could doNonsenseOf course they could combine the rateNow that I see the other reviews, I'm glad I didn't buy from them
I have ordered several times from hippo_books off of amazon.comevery time, my order is nearly immediately processed and I recieve it in good condition within a couple days I feel this is a great business! I have also contacted them more than once reguarding delivery and received acceptable responses within 48hours
I ordered a book from Hippo Book through Amazon and it took weeks to arrive even though it was shipped days after I ordered it and their shipping policy states that orders in the continental US will take 4-business days to arrive They also did not provide any tracking information so I had no idea where in the country my book was I live in Illinois and they are located in Ohio It should not have taken a month for my book to travel states over When my book finally did arrive I found that it was a library discard with the old library stickers and discard stamps all over it This was not listed in the seller's description of the book They listed the book in very good condition with minimal wear I do not consider stickers and ink stamps all over the book, obscuring the title and text as minimal wear I will NEVER order from this seller again
I have ordered a lot of books onlineI usually receive them in 4-daysIt takes over 1/weeks to receive an order from hippo booksIf you order from this place be prepared to wait until the last day mentioned or after to get your book
Buyer beware! We always purchase books in "New", "Like New" or "Very Good" conditionWe purchased "Root Cellaring" based on its supposedly "Very Good" conditionHowever, it in NO WAY matches the description of a "Very Good" itemThe dust jacket is faded and torn, there are dirt (or worse) spots on the top and fore edges, and the book smells like it was kept in the root cellar along with the fruits and vegetables it describes preservingWe will not be doing business with this seller again, and we will do everything we possibly can to warn others that hippo_books misrepresents their products
Received an email claiming the book I ordered was damaged and could not be delivered
Ordered a book from hippo booksIt took hippo books days to deliver a package from Toledo, Ohio to Chicago, IllinoisWhen the package arrived it was not the book I orderedThese two items, slow delivery and wrong item are so common in the negative reviews for this company that I filed a consumer fraud complaint against hippo books with the Illinois Attorney General's office
This company is a scamOrdered a book 9/8/through their store on BN Marketplace, they claimed to ship the book on 9/9/As of today I still haven't received the book
I contacted BN after I read the other reviews on Revdex.com and asked for a refundI also filed a complaint with them regarding the seller
Book ordered from Barnes and Noble SiteThey booked it through the marketplace using HippoI got an order confirmation with an email ID from HippoOrder did not arrive as expectedNobody from Hippo responds on that email IDBarnes & Noble should not be doing business with them and inconvenience customers
I ordered a book from AbebooksThe book was described as being in good conditionWhen it arrived, however, its condition was average at bestSo I contacted customer support, and (after I provided them with photographic evidence of my claim) they offered me a full refund without having to return the bookAs such, their customer support managed to change what was initially a very negative experience to a very positive experience!