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Hudson Homes Management

3701 Regent Blvd Suite 200, Irving, Texas, United States, 75067

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Hudson Homes Management Reviews (%countItem)

• Jun 08, 2021

Terrible Communication, Bureaucracy
Impossible to communicate with these people until you pay them money. Online messages got no response. Phone call was difficult to do because you needed a number for the property (that they forgot to put on the listing) and whatever answering machine my message was left on got no response either. Don't know why some variations of the listing offered virtual tours when none of those webforms lead anywhere. Finally received customer service when I paid $100 in application fees. To make a long story short, an aquatic turtle is an "exotic pet" and no, you cannot get anything refunded.

• May 26, 2021

Hudson Homes scam?!?
I have looking at a couple of there properties in the last week and viewed both but could not get in. First property seems like the perfect house. Registered with Rently who has done a face scan and license scan just to "view properties" contactless. Turns out neither property has a lock box on it and there is no one to speak with expect Rently's virtual agent who directs you back to Hudson Homes Management. Hudson Homes Management phone numbers... and there are a few, are fully automated and you have to go through a series of listen through all the states they cover, then you leave a message and they state someone will get back to you. I have received emails, automated email responses, saying they apologize for delay, they are having power outages in Texas where company is based?!?
I still have not heard from anyone.
I see the property that I am interested was listed for about 6 months last year, then the listing is removed. Looks like the same situation again this year?!
It's really a great price and in a great neighborhood and the market is hot right now so it's hard to imagine this is still available.
When I returned home after repeated calls and emails all day about being a the property that was a 4 hour drive away and still not hearing back from anyone at Hudson Home Management, I am some how able to apply and pay for an application to a property that I cannot actually view?
Also of interest is the second property was abandoned and has a sign stating it's a vacant property and has been abandoned? Newspaper mail was piling up and had been through some rain and sun conditions... looks like nobody had been there in months, but the a/c was running?!? Again, no lock box either. The next consecutive 3 properties from the house I was viewing where creepy, also fully abandoned properties.
Not sure what exactly is going on here with this company Hudson Homes Management and Rently but after reading the previous reviews, I am thankful I haven't proceeded further. Especially because there application terms are within very limited time span and extremely cut-throat consequences once you start the process. Sounds a little shady to me.

Can I give a negative stars review??? Worst interaction I have EVER dealt with. Me and my partner were trying to rent a home, viewed it, fell in love and then applied. We called and called for days to check on our application, no answer or reply. Finally we get an email stating that my partners unemployment DUE TO COVID-19, so (technically he is stilled employed) is not a verifiable source of income? On top of all of this, I already make 3x the rent on my own, yet he applied with me because we would both be living in the home. So I contacted HUD, and our local unemployment office who told me that this can be a form of financial discrimination. I was getting ready to contact them to let them know my local officials gave me advise on how to go about the situation and that his unemployment was indeed verifiable income, I log on to their website only to find my application has been cancelled?? Horrible company. Only wants your application fees and then will not contact you any further. I will never suggest anyone to do business with them ever. I would rather live in a cardboard box then give these people my money!!!!!!!!

On February 4, 2020 I applied for a rental property and $150 in application fees and applications was never processed.
On February 4, 2020 I applied for a rental property and $150 in application fees were paid. Applications were never processed and received and email stating applications have been was canceled on 2/6/20. It has been over 30 days and Hudson homes management has failed to respond to my emails and phone calls.

Desired Outcome

I would like a refund for application fees that were paid because applications were never processed.

Plumbing , dirty carpet , dead bugs
I have NEVER in my life gone through anything more atrocious than dealing with this company . We have literal *** coming out of the sewer and no one seems to care . This company is highly unprofessional and if there was a score below 0 , I would give it that . We issued the complained 8 days ago and no one thinks that lack of water and sewer backup into the floor is an emergency. I want this company to know that this is absolutely ridiculous and unacceptable and I wish we never did business with them . We can't take showers , wash dishes or do laundry because they think it can wait . I will be seeking reimbursement of next months rent or other actions will be taken . I want you to know that this company in my needs to be shut down permanently and I hope people can read this and not rent from them because they SIMPLY DO NOT CARE . We have family plans on a Saturday and now we are stuck in the house waiting on a plumber that "May or may not arrive ". My boyfriend and his daughter had to go to a gas station to use a bathroom like homeless people . I am DISGUSTED at the fact that we even signed up with them when this house was not even remotely ready to be lived in . Besides the plumbing issues , the carpet was dirty , the toilet was gross and we found dead bugs in the cabinets . I am appalled and I regret ever doing business with them and I hope everyone can read this and know .

Desired Outcome

Give me a refund on rent and reduce the next months rent

I have been trying to reach out to this company in regards to a rental property for my mom. nobody ever called me back. finally I got a hold of the company a few days later. I was told told the rental was still available and to go online to and fill out application and pay application fee for 53.95. I did that instantly on 01/28/2020. I called the next day to follow up on application and was now told that property is not available and that it was already leased a few days pior. I requested my money back and they said thats not their department and somebody would call me back.nobody has called me back and I have literally called every say since than and they keep passing me onto somebody else and I dont hear back from anyone. they are avoiding me and they should not have taken my money if the property was not available. I also tried to put a dispute on that charge with my bank and the bank later told me that hudson homes management declined it.

Desired Outcome

Other (requires explanation) I would like a refund back on my card for 53.95

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Address: 3701 Regent Blvd Suite 200, Irving, Texas, United States, 75067


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