December 7, 2016 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], This letter serves as our response to the complaint filed by [redacted]. IMC...
Credit Services has reviewed the file in reference to this matter. Our documentation indicate the account was handled appropriately. Our initial validation letter that included details of the account was mailed to Mr. [redacted]’s address on June 27, 2016. We show we had no returned mail from the United States Postal Service. Our first telephone conversation with Mr. [redacted] was on December 1, 2016 when he contacted our office. Although we had previously attempted phone contact, we were unable to speak with Mr. [redacted] prior to December 1, 2016. We have confirmed with our client the balance is zero. We will request all three bureaus to update Mr. [redacted]’s credit files to show a zero balance. Should you have any questions, please feel free to contact me at (317) 829-0076. Sincerely, Stacy P[redacted] Administrative Collection Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] I did not get any letter from this company period, nor did my wife get a phone call, if they can provide me with the medical bill that they say I did not pay, this bill, I can have [redacted] look into this matter then I'll know for sure what has happen here. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Who waits 5 years to send info over about a collection. This company has never called or mailed me anything until I disputed this account and I've yet to receive proof this is my debt. So how can this still be on my report when its been well past the 30 days of the dispute and still nothing. I called the original collectors they dont even have the info for this so call debt. They said they dont even use the same biling system. This should be removed from my credit report and dont start calling me now five years later.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have proof via my tri-merged credit reports that IMC reported BOTH these debts to them on multiple occasions. According to FRCA law, the company had 30-45 days from the date they received my certified mail which would have been September 30, 2015 at the latest. Sending me ANYTHING in December violates my rights under the law.I want the collections immediately REMOVED from all three credit bureaus today. And I'd like proof that has been completed via a letter from IMC.Because they have not held up their responsibility under the federal law, I'd like all communications in writing and will not be calling them to discuss anything over the phone.
Regards,
[redacted]
Wednesday, March 20, 2015 Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599Attn: [redacted]Re: File No. [redacted] [redacted]Dear [redacted],In response to your letter, please allow me to share with you my findings regarding the above-mentioned...
account. Mr. [redacted] called IMC March 5, 2015 regarding an account that had reported on his credit. Mr. [redacted] had stated this was not his account. IMC believes this account may have reported on the incorrect party and deleted the tradeline on March 5, 2015 via E-Oscar confirmation number [redacted]. A request was made to send a credit report deletion letter to Mr. [redacted] home address on [redacted]. Indianapolis, IN 46226 verifying this information on March 11, 2015.Mr. [redacted] called IMC on March 11, 2015 asking the status of his credit and he was advised the above information. IMC Credit Services apologizes for the inconvenience the consumer has experienced in this matter. The credit reporting agencies may take 30-60 days to update this request. Our office did request an immediate removal of the account from all three credit reporting agencies the day this issue was brought to our attention.The consumer may call our collection manager, [redacted], to discuss any questions or concerns they still has regarding this matter at (317) 849-[redacted].
October 21, 2016 Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204-2599 Attn: [redacted] Re: File No. [redacted] [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the...
above-mentioned account. I have reviewed the calls and the notes on Ms. [redacted] account. As requested by Ms. [redacted], she will not receive any more calls from [redacted] and no letters will be mailed. I apologize that Ms. [redacted] felt she was treated poorly by the representatives. Our quality assurance representatives are reviewing this matter for any areas where we may improve our customer service. The consumer may call our collection manager, Jennifer P[redacted], to discuss any questions or concerns they still has regarding this matter at (317) 684-1000. Sincerely, Jennifer P[redacted] Assistant Collections Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599Attn:[redacted]Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Our office does accept...
the terms of the consumers settlement. We do not respond via email and we do not have a letter to issue the consumer that meets her request. IMC will always give the consumer the benefit of the doubt when it comes to address dependencies and validation notifications. We will not delete an accurately reported account for payment in full but we will delete an account that if validation notice went to a bad address if the account is paid in full.Our office did agree to the settlement terms and attempted to contact the consumer to discuss her proposal. If the accounts are paid per the settlement agreement our office will mail the consumer a letter confirming deletion from all three credit reporting agencies.The consumer may call our collection manager, Stacy [redacted], to discuss any questions or concerns they still have regarding this matter at (317) 849-6933.
Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Ms. [redacted] contacted IMC August 14, 2015. IMC attempted to call Ms. [redacted] back on August 14, 2015 but...
called a different phone number on file. IMC contacted Ms. [redacted] August 17, 2015, we were successful reaching her and are actively working on a resolution on her accounts.The consumer may call our collection manager, Jennifer [redacted], to discuss any questions or concerns they still has regarding this matter at (317) 849-6933.
Re: File No. [redacted]Dear
[redacted]Our office received
certified dispute mail on August 26th, 2015 which included our validation notice referencing
account [redacted]. At that time our office
requested itemized bills to verify the debt and ceased any further...
collection
efforts. This account has never been
reported to any credit reporting agencies by our office.Our office has no
record of receiving a second certified mail dispute letter. IMC did receive
an email disputing account [redacted]. This
account was already disputed by our office with the credit reporting agencies
on June 27th, 2015 and we have sent an itemized copiy of the bill to
the consumer.IMC mailed a copies of
all three bills to the consumer December 1, 2015 via USPS.The consumer may call our
collection manager, Jennifer [redacted], to discuss any questions or concerns they
still has regarding this matter at (317) 849-6933.Sincerely,Jennifer
[redacted]Assistant
Collections Manager
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There were no phone calls received by me on either the 30th or 31st. No messages were left either. I expect a phone call this week. I have paid them 2 intallments of 171 - and have another slated for the 24th of this month - but I do beleivce that is over-payment. I need to know how much they have received/a breakdown of all of their charges also. That can be done via mail. But I do expect a phone message at the least.Regards,[redacted]
Re: File No. [redacted] Dear [redacted],Mr. [redacted]’s account which has a date of service 6/14/2013 for $368, originally reported to his credit and has now been removed as of1/30/15 as well as a deletion letter being mailed to his home address. This account has now been closed and returned to the client.IMC received information from Mr. [redacted] for date of service of 8/18/13 which was a copy of the bill showing a zero balance. This information was forwarded to our client on 1/22/2015 for research. As of 1/30/15 our client is still researching this account to verify if any payments have been received. This account has never reported to Mr. [redacted]’s credit.The consumer still has a pending balance in our office but he does not have any accounts being reported to the credit reporting agencies. Unfortunately, he will have to wait until we receive information from our client before we are able to provide additional information on the remaining balance.Our office apologizes for the frustration Mr. [redacted] has experienced. Our office will resolve this matter as soon as possible. Sincerely, Jennifer P[redacted]
July 7, 2015Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis,IN 46204-2599Attn: [redacted]Re: File No. [redacted] Dear [redacted] In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Mrs....
[redacted] mailed in copies of her cashed checks which IMC received on July 2, 2015. There was one payment not showing received by IMC in which that is currently being researched and will be applied to her balance. I have requested a copy Mrs. [redacted]’s payment history be mailed to her home address for her records. Some confusion may have occurred regarding a payment that was directly made to our client.The consumer may call our collection manager, Jennifer [redacted] to discuss any questions or concerns they still has regarding this matter at (317) 849-6933. Sincerely, Jennifer[redacted]AssistantCollections Manager
December 5, 2016 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], This letter serves as our response to the complaint filed by [redacted]. IMC Credit...
Services has reviewed the files in reference to this matter. Our records show that the accounts were handled appropriately. Our initial validation letter was mailed on all accounts with no returned mail. We have documentation of at least one conversation with Ms. [redacted]. In addition, we recently have mailed a copy of the bills to Ms. [redacted] and confirmed with our client the balances are correct. All accounts have been reported to the credit bureaus as disputed. We would be happy to work with Ms. [redacted] in resolving this matter.She may contact me direct at 1-800-466-6933 to discuss resolution. If you have any questions, please feel free to contact me at (317) 829-0076. Sincerely, Stacy P[redacted] Administrative Manager
April 22, 2016 Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204-2599 Attn: [redacted] Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above mentioned account. Ms....
[redacted] has several accounts with IMC Credit Services. IMC has mailed several validation letters to the consumer on these accounts. After further review, it does appear that some of the validation letters were returned to our office marked “unknown”, while others where not returned to us. It is difficult to tell whether or not Ms. [redacted] actually received the letters. IMC has deleted accounts from Ms. [redacted]’s credit due to the letters not being received. A deletion letter will also be mailed to Ms. [redacted] acknowledging the request via USPS mail. I apologize for any inconvenience this has caused Ms. [redacted]. The consumer may call our litigation manager, Alissa [redacted], to discuss any questions or concerns she still has regarding this matter at (317) 829-0077. Sincerely, Alissa [redacted] Litigation Manager
To whom it may concern,Our office has reviewed the consumers calls and payment information. Unfortunately our payment history does not indicate any payments other than what our agent provided the consumer and based on that information we are unable to make any payment adjustments to the...
account.Our office apologizes that the consumer had a negative experience with our office. We have mailed a copy of the consumers payment history as of today's date. It is my hope that this summary will aid the consumer in researching the payments mailed to our office. If the consumer is able to provide additional payment information we will research any missing payments from the account.Sincerely,[redacted]Legal Department Manager
June 12, 2017 Revdex.com of Central IndianaAttn: [redacted]151 N Delaware Street #2020Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], IMC Credit Services has reviewed the complaint received by [redacted]
[redacted]. The last conversation or...
phone call we show to [redacted]
[redacted] was on July 1, 2016. We don’t show any open accounts for [redacted]. The phone number listed in the complaint is not in our data-base. The two accounts we have on file are paid in full and have been requested to be deleted from the credit bureaus. Should you or [redacted] need any additional information, please feel free to contact me directly. Sincerely, Stacy P[redacted]Administrative Collection Manager .
Re: File No. [redacted]
[redacted]
Dear [redacted],
In response to your letter, please allow me to share with you my findings regarding the above-mentioned account.
IMC received the consumer’s dispute on 1/28/16. We immediately contacted our client and corrected the...
information reported to the credit reporting agencies by our office.
Our records have been updated and our office requested deletion of the two accounts from Ms. [redacted]’s credit on 1/28/16.
A deletion letter was mailed to the consumer on January 29, 2016 via USPS mail.
The consumer may call our collection manager, Jennifer[redacted], regarding this matter at (317) 849-6933.
Sincerely,
Jennifer [redacted]
Assistant Collections Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
July 17, 2017 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], IMC Credit Services, LLC has reviewed the complaint received by [redacted] IMC...
Credit Services, LLC mailed a first notice to [redacted] on both account when we initially received these files from our client. Upon receipt of a letter via fax from [redacted] on December 13, 2016, IMC Credit Services contacted our client and confirmed the balances were correct for both files. In addition, IMC Credit Services, LLC obtained a copy of each of the signed financial agreements and copies of each bill from our client and mailed these documents to Ms. [redacted] on January 11, 2017. We have disputed these files with the credit bureaus as we are required to do. Should you or [redacted] need any additional information, please feel free to contact me directly. Sincerely, Stacy P[redacted] Administrative Collection Manager
December 7, 2016 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], This letter serves as our response to the complaint filed by [redacted]. IMC...
Credit Services has reviewed the file in reference to this matter. Our documentation indicate the account was handled appropriately. Our initial validation letter that included details of the account was mailed to Mr. [redacted]’s address on June 27, 2016. We show we had no returned mail from the United States Postal Service. Our first telephone conversation with Mr. [redacted] was on December 1, 2016 when he contacted our office. Although we had previously attempted phone contact, we were unable to speak with Mr. [redacted] prior to December 1, 2016. We have confirmed with our client the balance is zero. We will request all three bureaus to update Mr. [redacted]’s credit files to show a zero balance. Should you have any questions, please feel free to contact me at (317) 829-0076. Sincerely, Stacy P[redacted] Administrative Collection Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] I did not get any letter from this company period, nor did my wife get a phone call, if they can provide me with the medical bill that they say I did not pay, this bill, I can have [redacted] look into this matter then I'll know for sure what has happen here. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Who waits 5 years to send info over about a collection. This company has never called or mailed me anything until I disputed this account and I've yet to receive proof this is my debt. So how can this still be on my report when its been well past the 30 days of the dispute and still nothing. I called the original collectors they dont even have the info for this so call debt. They said they dont even use the same biling system. This should be removed from my credit report and dont start calling me now five years later.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have proof via my tri-merged credit reports that IMC reported BOTH these debts to them on multiple occasions. According to FRCA law, the company had 30-45 days from the date they received my certified mail which would have been September 30, 2015 at the latest. Sending me ANYTHING in December violates my rights under the law.I want the collections immediately REMOVED from all three credit bureaus today. And I'd like proof that has been completed via a letter from IMC.Because they have not held up their responsibility under the federal law, I'd like all communications in writing and will not be calling them to discuss anything over the phone.
Regards,
[redacted]
Wednesday, March 20, 2015 Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599Attn: [redacted]Re: File No. [redacted] [redacted]Dear [redacted],In response to your letter, please allow me to share with you my findings regarding the above-mentioned...
account. Mr. [redacted] called IMC March 5, 2015 regarding an account that had reported on his credit. Mr. [redacted] had stated this was not his account. IMC believes this account may have reported on the incorrect party and deleted the tradeline on March 5, 2015 via E-Oscar confirmation number [redacted]. A request was made to send a credit report deletion letter to Mr. [redacted] home address on [redacted]. Indianapolis, IN 46226 verifying this information on March 11, 2015.Mr. [redacted] called IMC on March 11, 2015 asking the status of his credit and he was advised the above information. IMC Credit Services apologizes for the inconvenience the consumer has experienced in this matter. The credit reporting agencies may take 30-60 days to update this request. Our office did request an immediate removal of the account from all three credit reporting agencies the day this issue was brought to our attention.The consumer may call our collection manager, [redacted], to discuss any questions or concerns they still has regarding this matter at (317) 849-[redacted].
October 21, 2016 Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204-2599 Attn: [redacted] Re: File No. [redacted] [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the...
above-mentioned account. I have reviewed the calls and the notes on Ms. [redacted] account. As requested by Ms. [redacted], she will not receive any more calls from [redacted] and no letters will be mailed. I apologize that Ms. [redacted] felt she was treated poorly by the representatives. Our quality assurance representatives are reviewing this matter for any areas where we may improve our customer service. The consumer may call our collection manager, Jennifer P[redacted], to discuss any questions or concerns they still has regarding this matter at (317) 684-1000. Sincerely, Jennifer P[redacted] Assistant Collections Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599Attn:[redacted]Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Our office does accept...
the terms of the consumers settlement. We do not respond via email and we do not have a letter to issue the consumer that meets her request. IMC will always give the consumer the benefit of the doubt when it comes to address dependencies and validation notifications. We will not delete an accurately reported account for payment in full but we will delete an account that if validation notice went to a bad address if the account is paid in full.Our office did agree to the settlement terms and attempted to contact the consumer to discuss her proposal. If the accounts are paid per the settlement agreement our office will mail the consumer a letter confirming deletion from all three credit reporting agencies.The consumer may call our collection manager, Stacy [redacted], to discuss any questions or concerns they still have regarding this matter at (317) 849-6933.
Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Ms. [redacted] contacted IMC August 14, 2015. IMC attempted to call Ms. [redacted] back on August 14, 2015 but...
called a different phone number on file. IMC contacted Ms. [redacted] August 17, 2015, we were successful reaching her and are actively working on a resolution on her accounts.The consumer may call our collection manager, Jennifer [redacted], to discuss any questions or concerns they still has regarding this matter at (317) 849-6933.
Re: File No. [redacted]Dear
[redacted]Our office received
certified dispute mail on August 26th, 2015 which included our validation notice referencing
account [redacted]. At that time our office
requested itemized bills to verify the debt and ceased any further...
collection
efforts. This account has never been
reported to any credit reporting agencies by our office.Our office has no
record of receiving a second certified mail dispute letter. IMC did receive
an email disputing account [redacted]. This
account was already disputed by our office with the credit reporting agencies
on June 27th, 2015 and we have sent an itemized copiy of the bill to
the consumer.IMC mailed a copies of
all three bills to the consumer December 1, 2015 via USPS.The consumer may call our
collection manager, Jennifer [redacted], to discuss any questions or concerns they
still has regarding this matter at (317) 849-6933.Sincerely,Jennifer
[redacted]Assistant
Collections Manager
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There were no phone calls received by me on either the 30th or 31st. No messages were left either. I expect a phone call this week. I have paid them 2 intallments of 171 - and have another slated for the 24th of this month - but I do beleivce that is over-payment. I need to know how much they have received/a breakdown of all of their charges also. That can be done via mail. But I do expect a phone message at the least.Regards,[redacted]
Re: File No. [redacted] Dear [redacted],Mr. [redacted]’s account which has a date of service 6/14/2013 for $368, originally reported to his credit and has now been removed as of1/30/15 as well as a deletion letter being mailed to his home address. This account has now been closed and returned to the client.IMC received information from Mr. [redacted] for date of service of 8/18/13 which was a copy of the bill showing a zero balance. This information was forwarded to our client on 1/22/2015 for research. As of 1/30/15 our client is still researching this account to verify if any payments have been received. This account has never reported to Mr. [redacted]’s credit.The consumer still has a pending balance in our office but he does not have any accounts being reported to the credit reporting agencies. Unfortunately, he will have to wait until we receive information from our client before we are able to provide additional information on the remaining balance.Our office apologizes for the frustration Mr. [redacted] has experienced. Our office will resolve this matter as soon as possible. Sincerely, Jennifer P[redacted]
July 7, 2015Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis,IN 46204-2599Attn: [redacted]Re: File No. [redacted] Dear [redacted] In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. Mrs....
[redacted] mailed in copies of her cashed checks which IMC received on July 2, 2015. There was one payment not showing received by IMC in which that is currently being researched and will be applied to her balance. I have requested a copy Mrs. [redacted]’s payment history be mailed to her home address for her records. Some confusion may have occurred regarding a payment that was directly made to our client.The consumer may call our collection manager, Jennifer [redacted] to discuss any questions or concerns they still has regarding this matter at (317) 849-6933. Sincerely, Jennifer[redacted]AssistantCollections Manager
December 5, 2016 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], This letter serves as our response to the complaint filed by [redacted]. IMC Credit...
Services has reviewed the files in reference to this matter. Our records show that the accounts were handled appropriately. Our initial validation letter was mailed on all accounts with no returned mail. We have documentation of at least one conversation with Ms. [redacted]. In addition, we recently have mailed a copy of the bills to Ms. [redacted] and confirmed with our client the balances are correct. All accounts have been reported to the credit bureaus as disputed. We would be happy to work with Ms. [redacted] in resolving this matter.She may contact me direct at 1-800-466-6933 to discuss resolution. If you have any questions, please feel free to contact me at (317) 829-0076. Sincerely, Stacy P[redacted] Administrative Manager
April 22, 2016 Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204-2599 Attn: [redacted] Re: File No. [redacted] Dear [redacted], In response to your letter, please allow me to share with you my findings regarding the above mentioned account. Ms....
[redacted] has several accounts with IMC Credit Services. IMC has mailed several validation letters to the consumer on these accounts. After further review, it does appear that some of the validation letters were returned to our office marked “unknown”, while others where not returned to us. It is difficult to tell whether or not Ms. [redacted] actually received the letters. IMC has deleted accounts from Ms. [redacted]’s credit due to the letters not being received. A deletion letter will also be mailed to Ms. [redacted] acknowledging the request via USPS mail. I apologize for any inconvenience this has caused Ms. [redacted]. The consumer may call our litigation manager, Alissa [redacted], to discuss any questions or concerns she still has regarding this matter at (317) 829-0077. Sincerely, Alissa [redacted] Litigation Manager
To whom it may concern,Our office has reviewed the consumers calls and payment information. Unfortunately our payment history does not indicate any payments other than what our agent provided the consumer and based on that information we are unable to make any payment adjustments to the...
account.Our office apologizes that the consumer had a negative experience with our office. We have mailed a copy of the consumers payment history as of today's date. It is my hope that this summary will aid the consumer in researching the payments mailed to our office. If the consumer is able to provide additional payment information we will research any missing payments from the account.Sincerely,[redacted]Legal Department Manager
June 12, 2017 Revdex.com of Central IndianaAttn: [redacted]151 N Delaware Street #2020Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], IMC Credit Services has reviewed the complaint received by [redacted]
[redacted]. The last conversation or...
phone call we show to [redacted]
[redacted] was on July 1, 2016. We don’t show any open accounts for [redacted]. The phone number listed in the complaint is not in our data-base. The two accounts we have on file are paid in full and have been requested to be deleted from the credit bureaus. Should you or [redacted] need any additional information, please feel free to contact me directly. Sincerely, Stacy P[redacted]Administrative Collection Manager .
Re: File No. [redacted]
[redacted]
Dear [redacted],
In response to your letter, please allow me to share with you my findings regarding the above-mentioned account.
IMC received the consumer’s dispute on 1/28/16. We immediately contacted our client and corrected the...
information reported to the credit reporting agencies by our office.
Our records have been updated and our office requested deletion of the two accounts from Ms. [redacted]’s credit on 1/28/16.
A deletion letter was mailed to the consumer on January 29, 2016 via USPS mail.
The consumer may call our collection manager, Jennifer[redacted], regarding this matter at (317) 849-6933.
Sincerely,
Jennifer [redacted]
Assistant Collections Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
July 17, 2017 Revdex.com of Central Indiana Attn: [redacted] 151 N Delaware Street #2020 Indianapolis, IN 46204-2599 RE: ID Number [redacted] Dear Ms. [redacted], IMC Credit Services, LLC has reviewed the complaint received by [redacted] IMC...
Credit Services, LLC mailed a first notice to [redacted] on both account when we initially received these files from our client. Upon receipt of a letter via fax from [redacted] on December 13, 2016, IMC Credit Services contacted our client and confirmed the balances were correct for both files. In addition, IMC Credit Services, LLC obtained a copy of each of the signed financial agreements and copies of each bill from our client and mailed these documents to Ms. [redacted] on January 11, 2017. We have disputed these files with the credit bureaus as we are required to do. Should you or [redacted] need any additional information, please feel free to contact me directly. Sincerely, Stacy P[redacted] Administrative Collection Manager