Revdex.com: I cannot except the "offer", because the only offer that was made is to keep waiting for something that should have been completed weeks ago I still do not have a timeshare, and with every week that goes by, I am losing the flexibility of being able to use the timeshare that I am already paying for in Regards, [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards, [redacted] Read More Customer Complaints: > $(function () { $('.complaint-block a[data-toggle=collapse]').click(function () { $(this).text($(this).text() == $(this).attr('data-close-text') ? $(this).attr('data-open-text') : $(this).attr('data-close-text')); }); $('.complaint-block .collapse').collapse({ toggle: }); $.each($('.complaint-block a[data-toggle=collapse]'), function (index, value) { $(value).text($(value).attr('data-close-text')); }) });
To whom it may concern, Please be aware that the buyer's refund check was requested the same day that he received notification from [redacted] that his resort of purchase was choosing to exercise their Right of First Refusal, meaning that they are taking the property back directlyUnfortunately, [redacted] was out of the office due to a severe family medical emergency and the check sat in her possession for the week that she was out of townThe check has been issued and nonetheless is being mailed to the buyer We apologize for the delay, however, it was out of our control with what happened to his closing agent Thank you
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I do not want a refund, I want the timeshare that I paid for over months ago In addition, I want a partial refund of the maintenance fee of $ [redacted] because of In Less Time Closings incompitance in this matter First, they took six weeks to get a "first right of refusal waiver", a process that normally takes days Second, they sent in the closing paperwork to the county for recording, without the necessary power of attorney This delay alone wasted an additional weeks (2/15/- 5/2/14) This is a company that is supposed to specialize in timeshare closings With each month that goes by, I am losing the opportunity to use this timeshare in which I still have to pay for For that reason, I am requesting a partial refund of my fees Thank you Revdex.com for any help that you can give me Regards, [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am very pleased that In Less Time Closings has finally admitted that they are incapable of completing the transfer of my timeshare However, they should not be operating as a closing company with an A- rating Here is just one more example of their incompetence: The "first right of refusal" was needed from the [redacted] in order to get the closing process started The [redacted] executed that waiver on 1/21/14, and notified In Less Time Closings of several items which would be needed for the transfer of the deed Two of those items were: a) power of attorney for timeshare, and b) power of attorney for condominium In Less Time Closings asked me to sign those documents for the first time on 5/7/ A delay of over days for no apparent reason I feel that In Less Time Closings should compensate me for one nights loss of use for the timeshare that I am paying for and supposed to use in Even though I bought the timeshare in late 2013, I still have no usage The compensation for one night is $ [redacted] If they were to reimburse me for this loss, I would consider the matter closed Regards, [redacted]
Twenty years ago, before the Internet, I purchased a timeshare at Olympic Village Inn while in the Army I used it when I was in the USA and attempted to rent it when I wasn't able to visit I was sick and tired of reserving a room months in advance, only to find out that there was no snow on the ground when I arrived for my vacation "experience" Heartland Transfers sent me a postcard in Oct 2014; I went to the seminar and the owner seemed to be a good, honest person I signed up, paid a very large price, and left it with them to transfer Within a couple days of signing up I had all the documents sent to me for signature Then silence...nothing for about months That was the negative portion of my experience with In Less Time Closings - there was very little communication and it was always initiated by me to find out what was going on with my transfer That was the negative side - paying $$$$ that was more than half the original price of my timeshare, waiting (mostly without word of progress) for the good Lord to find someone to take the albatross off my neck On the positive side - six months later, I am happy to report that [redacted] *at In Less Time Closings, LLC completed the transfer! The Grant Deed is in someone else's name (who I called and confirmed it is a real person) I have confirmed with my former timeshare (OVI) that I'm off the hook, and I can close this chapter of timeshare ownership No more maintenance fees! No more "special assessments"!
Please find attached the recorded deed and the transfer package that was submitted to [redacted] ***Our office has completed the transferHowever, the lack of communication was due to extreme lack of staff and overwhelming amount of daily phone calls and emails that each agent assumesAlthough this is not an excuse, we do ask that this be kept in mind when transferring a property as we originally state to all clients that a transfer can take anywhere from 90-daysWe have completed and fulfilled our contractual obligations and are now awaiting completion notification from [redacted] ***We do sincerely apologize for any delay, however, we are proud to say that all has been taken care of Thank you
I’ve really loved working with these guys on the time share purchaseI had a lot of nervousness based on the history of actually being in sales meetings at the resorts and then using what I would consider a non-traditional path (e-bay) to purchase a time share with a membershipEven though they are an escrow company and so regulated, I was still nervous, but the team at In Less Time Closings made the experience amazingly smooth and worry-freeIf I were to purchase again, I’d definitely look to them again and will recommend them to others!
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I appreciate the response and the apology but the attachment is blank Regards, [redacted] ***
Wednesday, June 25, ?Revdex.com East Commerce Street, Suite ?Youngstown, OH ?Youngstown.Revdex.com.org Dear Representative of the Youngstown Revdex.com: I received a copy of the letter where a complaint has been filed against our company from [redacted] Please accept this letter and the following documents as a response to this transfer I have been working diligently on getting [redacted] to cooperate with me in the transfer processThey are telling both buyer and seller that they simply need a copy of the deed and check for transfer feeThis was all submitted to [redacted] from my office back on March 13, via USPS Certified Mail, tracking number [redacted] and was tracked to be delivered to the [redacted] property address on March 17, at 11:08AMI have written communication that I submitted to [redacted] requesting a status update on the transfer, but have received NO replyAdditionally, when I have called [redacted] DEEDING Department, they stated to me that they are not in receipt of my transfer package (attached)I explained that I followed their transfer procedures and protocol and that they are the problem here as they have seemed to have lost my transfer package including a checkWhen I spoke with them on 6/24/14- they promised to return my call within 24-hours after they try to track down the missing packageI have also followed up with the seller and Mrs [redacted] regarding this issue, and now they both understand the fault is not in my hands, its with Orange LakeI am continuing to work diligently on getting this transferred Cordially, [redacted] Owner/Title Specialist
Revdex.com: I received private communication from the business on 12/stating that the transfer has been complete See attached I would like to point out that there was no communication on 10/to me or my wife and that [redacted] (the resort parent company) confirmed that the transfer hadn't been completed on that date I will accept their resolution now that I have the result that I wanted but I would like to advise that I don't accept the way they operate their business or their customer service I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] &nb
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]I would like to know what kind of fees they are talking about before we except this offer Regards, [redacted] %
This process has been a complete farceAlthough we were initially told that the process "normally" takes from to days, it has now dragged on over months! We were nearly coerced into signing by receiving a "special" limited time price that has been the only occasion that timely action seems to have been a priority Almost all communication has had to be initiated by me, and only then do I receive a responseI am still hopeful of a positive outcome, but the lag time has been very frustrating
ID: ***
Dear Representative of the Youngstown
Revdex.com:
I received a copy of the letter where a complaint has been filed against our company from *** *** *** ***.
Please accept this letter and the following documents as a response to this transfer
(Please note that per *** ***'s SIGNED Contract for Resale at the bottom of the 1st page, it states: ILTC RESERVES THE RIGHT TO EXTEND CONTRACT, IF NEEDED TO CLEAR TITLE OR COMPLETE DOCUMENTATION WITHOUT WRITTEN NOTICE.
Please find included a copy of the notes information page stating every time we received a call from *** *** as it is company protocol to notate a file whenever a client calls in
*** *** purchased a *** *** *** *** *** propertyThese properties require extensive documentation and research on the end side of a title company*** *** had difficulty getting help and replies from not only the resort but the State of *** *** in reference to the multiple documents that are required for deed recording in itself(Attached is a COPY of all of the State documents required)The phone numbers and emails for the resort directly were not accepted, leaving a lapse in time while *** was trying to obtain the information necessary in order to proceedAfter many attempts, *** finally was able to reach someone at the resort and the county to obtain the information needed in order to be able to record a deed with the State of *** ***We have tried several times to explain this process and time frame to *** ***However, his only goal in mind is to have the property in his nameAs a Title company that prides itself in accuracy, we were not willing to budge by doing a faulty and incomplete transferTherefore, we were ensuring the proper protocol was and is met.
If you see the notes information page, an agent always answered the phone when *** *** calledEach agent he spoke with tried to give him a status update regarding the transferHe refused to speak with anyone but *** *** *** *** is not only a closing agent, but a supervisor of several departments as wellTherefore, her work load is of extreme high volume and does return calls in the order that they are receivedShe is now in the final stages of getting the deed recorded with *** *** County, **We have tried to explain to *** *** to please have patience with us during this process as it is very lengthy at this direct resort*** has reached out to upper management to assist in this transfer as we are having difficulties in each aspect.
In closing, we are diligently working on completing this transfer into *** *** name properly.
Cordially,
*** ** ***
Owner/Title Specialist
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
To whom it may concern,
We have sent all necessary documentation directly to the buyer for executionThey have not returned the documents to us, therefore making them NON-COMPLIANT per the signed Purchase Agreement that they signedOn 8/11/
we have a note in our system from the processor: Emailed the buyer to apologize regarding the lack of communication and advised that there was some kind of accounting error in which we did not reflect a received paymentAsked for date in which payment was made and advised that I will rush this transfer for herAttached the *** transfer form for them to notarize and mail back to me at the OH officeThen on 8/13/we tried to follow up with the buyers to ensure they received the documents: Buyer called in and spoke with *** advised me (***) to give her a call as the buyer wants their money backLeft Voice Mail for buyer advising of the emails that I've sent to her with the needed transfer docsNotified that we only need their portion to continue and that this can be complete shortly after receiving her docsLeft customer service number or advised her to email me back.
Then on 9/4/14: Sent an email to buyer stating that we will not refund, per management, due to the fact that this can be completed and we are only needing her signed *** documentsI have possession of the Sellers signed portion.
Then on 10/28/14: Buyer emailed again stating she wants to contact the Revdex.com for not receiving a refundI've advised her several times that she is out of compliance with her contract as we are only waiting on her for to return the resort transfer docEmailed management to adviseManagement requested we reiterate to her again one more time that she is out of complianceWe can easily finalize this transfer, they buyer is not being compliant as you can see with all the info we have providedThey just need to cooperate and we do not feel that we are doing anything wrong here per the signed agreementWe think this Revdex.com complaint needs to be removedThank y
In Less Time Closings, LLC made an offer to resolve this complaint. The details are as follows:Date that proposal was made: 11/17/Value of proposed resolution (USD): Description of proposed resolution: Basically we do not understand what the issue is herewe can provide a copy of the Purchase Agreement that also clearly states we have right to extend our Agreement with the buyers and we have sent them all necessary documents to process the file, but they are the ones who have not compliedThat being said, we can certainly issue a refund HOWEVER they must pay the fee we paid to obtain the docs from***Promised completion date: 12/31/2014In addition, the business provided the following additional comments:No matter what we are doing, the client does not seem satisfied with the fact that we are doing our job and they are not complying with their portion of a Signed agreement
In Less Time Closings, LLC made an offer to resolve this complaint. The details are as follows:Date that proposal was made: 1/9/Value of proposed resolution (USD): *** Description of proposed resolution: This was sent: Sending buyer refund check #*** in amount of $*** via certified mail #*** As of today's date- per USPS.com tracking of the above certified mail number- this is in route to the customerTracking Number: *** Image of a progress bar displaying In Transit status in-transit Product & Tracking Information Postal Product: Features: Certified Mail™ DATE & TIME STATUS OF ITEM LOCATION January 6, , 8:pm Departed USPS Facility CLEVELAND, OH Your item departed our USPS facility in CLEVELAND, OH on January 6, at 8:pmThe item is currently in transit to the destinationInformation, if available, is updated periodically throughout the dayPlease check again laterJanuary 6, , 7:pm Arrived at USPS Facility CLEVELAND, OH Promised completion date: 1/5/2015In addition, the business provided the following additional comments:
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***
Revdex.com: I cannot except the "offer", because the only offer that was made is to keep waiting for something that should have been completed weeks ago I still do not have a timeshare, and with every week that goes by, I am losing the flexibility of being able to use the timeshare that I am already paying for in Regards, [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards, [redacted] Read More Customer Complaints: > $(function () { $('.complaint-block a[data-toggle=collapse]').click(function () { $(this).text($(this).text() == $(this).attr('data-close-text') ? $(this).attr('data-open-text') : $(this).attr('data-close-text')); }); $('.complaint-block .collapse').collapse({ toggle: }); $.each($('.complaint-block a[data-toggle=collapse]'), function (index, value) { $(value).text($(value).attr('data-close-text')); }) });
To whom it may concern, Please be aware that the buyer's refund check was requested the same day that he received notification from [redacted] that his resort of purchase was choosing to exercise their Right of First Refusal, meaning that they are taking the property back directlyUnfortunately, [redacted] was out of the office due to a severe family medical emergency and the check sat in her possession for the week that she was out of townThe check has been issued and nonetheless is being mailed to the buyer We apologize for the delay, however, it was out of our control with what happened to his closing agent Thank you
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I do not want a refund, I want the timeshare that I paid for over months ago In addition, I want a partial refund of the maintenance fee of $ [redacted] because of In Less Time Closings incompitance in this matter First, they took six weeks to get a "first right of refusal waiver", a process that normally takes days Second, they sent in the closing paperwork to the county for recording, without the necessary power of attorney This delay alone wasted an additional weeks (2/15/- 5/2/14) This is a company that is supposed to specialize in timeshare closings With each month that goes by, I am losing the opportunity to use this timeshare in which I still have to pay for For that reason, I am requesting a partial refund of my fees Thank you Revdex.com for any help that you can give me Regards, [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am very pleased that In Less Time Closings has finally admitted that they are incapable of completing the transfer of my timeshare However, they should not be operating as a closing company with an A- rating Here is just one more example of their incompetence: The "first right of refusal" was needed from the [redacted] in order to get the closing process started The [redacted] executed that waiver on 1/21/14, and notified In Less Time Closings of several items which would be needed for the transfer of the deed Two of those items were: a) power of attorney for timeshare, and b) power of attorney for condominium In Less Time Closings asked me to sign those documents for the first time on 5/7/ A delay of over days for no apparent reason I feel that In Less Time Closings should compensate me for one nights loss of use for the timeshare that I am paying for and supposed to use in Even though I bought the timeshare in late 2013, I still have no usage The compensation for one night is $ [redacted] If they were to reimburse me for this loss, I would consider the matter closed Regards, [redacted]
Twenty years ago, before the Internet, I purchased a timeshare at Olympic Village Inn while in the Army I used it when I was in the USA and attempted to rent it when I wasn't able to visit I was sick and tired of reserving a room months in advance, only to find out that there was no snow on the ground when I arrived for my vacation "experience" Heartland Transfers sent me a postcard in Oct 2014; I went to the seminar and the owner seemed to be a good, honest person I signed up, paid a very large price, and left it with them to transfer Within a couple days of signing up I had all the documents sent to me for signature Then silence...nothing for about months That was the negative portion of my experience with In Less Time Closings - there was very little communication and it was always initiated by me to find out what was going on with my transfer That was the negative side - paying $$$$ that was more than half the original price of my timeshare, waiting (mostly without word of progress) for the good Lord to find someone to take the albatross off my neck On the positive side - six months later, I am happy to report that [redacted] *at In Less Time Closings, LLC completed the transfer! The Grant Deed is in someone else's name (who I called and confirmed it is a real person) I have confirmed with my former timeshare (OVI) that I'm off the hook, and I can close this chapter of timeshare ownership No more maintenance fees! No more "special assessments"!
Please find attached the recorded deed and the transfer package that was submitted to [redacted] ***Our office has completed the transferHowever, the lack of communication was due to extreme lack of staff and overwhelming amount of daily phone calls and emails that each agent assumesAlthough this is not an excuse, we do ask that this be kept in mind when transferring a property as we originally state to all clients that a transfer can take anywhere from 90-daysWe have completed and fulfilled our contractual obligations and are now awaiting completion notification from [redacted] ***We do sincerely apologize for any delay, however, we are proud to say that all has been taken care of Thank you
I’ve really loved working with these guys on the time share purchaseI had a lot of nervousness based on the history of actually being in sales meetings at the resorts and then using what I would consider a non-traditional path (e-bay) to purchase a time share with a membershipEven though they are an escrow company and so regulated, I was still nervous, but the team at In Less Time Closings made the experience amazingly smooth and worry-freeIf I were to purchase again, I’d definitely look to them again and will recommend them to others!
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I appreciate the response and the apology but the attachment is blank Regards, [redacted] ***
Wednesday, June 25, ?Revdex.com East Commerce Street, Suite ?Youngstown, OH ?Youngstown.Revdex.com.org Dear Representative of the Youngstown Revdex.com: I received a copy of the letter where a complaint has been filed against our company from [redacted] Please accept this letter and the following documents as a response to this transfer I have been working diligently on getting [redacted] to cooperate with me in the transfer processThey are telling both buyer and seller that they simply need a copy of the deed and check for transfer feeThis was all submitted to [redacted] from my office back on March 13, via USPS Certified Mail, tracking number [redacted] and was tracked to be delivered to the [redacted] property address on March 17, at 11:08AMI have written communication that I submitted to [redacted] requesting a status update on the transfer, but have received NO replyAdditionally, when I have called [redacted] DEEDING Department, they stated to me that they are not in receipt of my transfer package (attached)I explained that I followed their transfer procedures and protocol and that they are the problem here as they have seemed to have lost my transfer package including a checkWhen I spoke with them on 6/24/14- they promised to return my call within 24-hours after they try to track down the missing packageI have also followed up with the seller and Mrs [redacted] regarding this issue, and now they both understand the fault is not in my hands, its with Orange LakeI am continuing to work diligently on getting this transferred Cordially, [redacted] Owner/Title Specialist
Revdex.com: I received private communication from the business on 12/stating that the transfer has been complete See attached I would like to point out that there was no communication on 10/to me or my wife and that [redacted] (the resort parent company) confirmed that the transfer hadn't been completed on that date I will accept their resolution now that I have the result that I wanted but I would like to advise that I don't accept the way they operate their business or their customer service I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] &nb
Revdex.com:I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]I would like to know what kind of fees they are talking about before we except this offer Regards, [redacted] %
This process has been a complete farceAlthough we were initially told that the process "normally" takes from to days, it has now dragged on over months! We were nearly coerced into signing by receiving a "special" limited time price that has been the only occasion that timely action seems to have been a priority Almost all communication has had to be initiated by me, and only then do I receive a responseI am still hopeful of a positive outcome, but the lag time has been very frustrating
ID: ***
Dear Representative of the Youngstown
Revdex.com:
I received a copy of the letter where a complaint has been filed against our company from *** *** *** ***.
Please accept this letter and the following documents as a response to this transfer
(Please note that per *** ***'s SIGNED Contract for Resale at the bottom of the 1st page, it states: ILTC RESERVES THE RIGHT TO EXTEND CONTRACT, IF NEEDED TO CLEAR TITLE OR COMPLETE DOCUMENTATION WITHOUT WRITTEN NOTICE.
Please find included a copy of the notes information page stating every time we received a call from *** *** as it is company protocol to notate a file whenever a client calls in
*** *** purchased a *** *** *** *** *** propertyThese properties require extensive documentation and research on the end side of a title company*** *** had difficulty getting help and replies from not only the resort but the State of *** *** in reference to the multiple documents that are required for deed recording in itself(Attached is a COPY of all of the State documents required)The phone numbers and emails for the resort directly were not accepted, leaving a lapse in time while *** was trying to obtain the information necessary in order to proceedAfter many attempts, *** finally was able to reach someone at the resort and the county to obtain the information needed in order to be able to record a deed with the State of *** ***We have tried several times to explain this process and time frame to *** ***However, his only goal in mind is to have the property in his nameAs a Title company that prides itself in accuracy, we were not willing to budge by doing a faulty and incomplete transferTherefore, we were ensuring the proper protocol was and is met.
If you see the notes information page, an agent always answered the phone when *** *** calledEach agent he spoke with tried to give him a status update regarding the transferHe refused to speak with anyone but *** *** *** *** is not only a closing agent, but a supervisor of several departments as wellTherefore, her work load is of extreme high volume and does return calls in the order that they are receivedShe is now in the final stages of getting the deed recorded with *** *** County, **We have tried to explain to *** *** to please have patience with us during this process as it is very lengthy at this direct resort*** has reached out to upper management to assist in this transfer as we are having difficulties in each aspect.
In closing, we are diligently working on completing this transfer into *** *** name properly.
Cordially,
*** ** ***
Owner/Title Specialist
Payment in the amount of $***.** for the months of May and June will be made to buyerCopy of Check and tracking attachedWill go out today
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
To whom it may concern,
We have sent all necessary documentation directly to the buyer for executionThey have not returned the documents to us, therefore making them NON-COMPLIANT per the signed Purchase Agreement that they signedOn 8/11/
we have a note in our system from the processor: Emailed the buyer to apologize regarding the lack of communication and advised that there was some kind of accounting error in which we did not reflect a received paymentAsked for date in which payment was made and advised that I will rush this transfer for herAttached the *** transfer form for them to notarize and mail back to me at the OH officeThen on 8/13/we tried to follow up with the buyers to ensure they received the documents: Buyer called in and spoke with *** advised me (***) to give her a call as the buyer wants their money backLeft Voice Mail for buyer advising of the emails that I've sent to her with the needed transfer docsNotified that we only need their portion to continue and that this can be complete shortly after receiving her docsLeft customer service number or advised her to email me back.
Then on 9/4/14: Sent an email to buyer stating that we will not refund, per management, due to the fact that this can be completed and we are only needing her signed *** documentsI have possession of the Sellers signed portion.
Then on 10/28/14: Buyer emailed again stating she wants to contact the Revdex.com for not receiving a refundI've advised her several times that she is out of compliance with her contract as we are only waiting on her for to return the resort transfer docEmailed management to adviseManagement requested we reiterate to her again one more time that she is out of complianceWe can easily finalize this transfer, they buyer is not being compliant as you can see with all the info we have providedThey just need to cooperate and we do not feel that we are doing anything wrong here per the signed agreementWe think this Revdex.com complaint needs to be removedThank y
In Less Time Closings, LLC made an offer to resolve this complaint. The details are as follows:Date that proposal was made: 11/17/Value of proposed resolution (USD): Description of proposed resolution: Basically we do not understand what the issue is herewe can provide a copy of the Purchase Agreement that also clearly states we have right to extend our Agreement with the buyers and we have sent them all necessary documents to process the file, but they are the ones who have not compliedThat being said, we can certainly issue a refund HOWEVER they must pay the fee we paid to obtain the docs from***Promised completion date: 12/31/2014In addition, the business provided the following additional comments:No matter what we are doing, the client does not seem satisfied with the fact that we are doing our job and they are not complying with their portion of a Signed agreement
In Less Time Closings, LLC made an offer to resolve this complaint. The details are as follows:Date that proposal was made: 1/9/Value of proposed resolution (USD): *** Description of proposed resolution: This was sent: Sending buyer refund check #*** in amount of $*** via certified mail #*** As of today's date- per USPS.com tracking of the above certified mail number- this is in route to the customerTracking Number: *** Image of a progress bar displaying In Transit status in-transit Product & Tracking Information Postal Product: Features: Certified Mail™ DATE & TIME STATUS OF ITEM LOCATION January 6, , 8:pm Departed USPS Facility CLEVELAND, OH Your item departed our USPS facility in CLEVELAND, OH on January 6, at 8:pmThe item is currently in transit to the destinationInformation, if available, is updated periodically throughout the dayPlease check again laterJanuary 6, , 7:pm Arrived at USPS Facility CLEVELAND, OH Promised completion date: 1/5/2015In addition, the business provided the following additional comments:
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***