Islands Animal Clinic

please be advised that after order they will continue to charge your account repeatedly This is a total scam!

Complaint:
I am rejecting this response because:I did not place this order, nor do I want orNeed children's books
That IP address originates in a different zipcode from me, I do not have a credit card with those last numbers? How would my name match?
Sincerely,
Megan King

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I show the refund was sent to your bank on 11/10/for $Here are the payment details you can give your bank to find out why this has not posted yetPayment Detail Receipt Sandvik Online*** (2016-11-10)
Vantiv Payment ID : ***
Merchant Order Number : B***
Billing Descriptor : SVK*** *** ***
Transaction Type : Refund Purchase Currency : USD
Purchase Amount : $Purchase Date : 2016-11-
Account Number Last Four : Please let me know if you still don't see this back in your bankPam

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10050715, and find that this resolution is satisfactory to meI am sorry we had a miscommunication, and I appreciate your quick response and resolution.
Sincerely,
Jason Kinder

Sucked in to their monthly subscriptions and DrSeuss booksI am I was simply doing a survey and now I'm part of their monthly subscriptionThe tedious process of dealing with thisNever do SURVEYS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

October 3,
"margin: 0in 0in 0pt;">Revdex.com
[redacted]
[redacted]
[redacted]
Re: Case No[redacted]:
Dear Ms[redacted]: [redacted]
This letter is in response to your recent correspondence regarding Ms[redacted]
[redacted] is a publishing company which creates a variety of products; however, we do not have any [redacted] collections
A search of our records confirms that [redacted] is not enrolled in any of our collections
If I can be of further assistance, you may contact me at ###-###-####
Sincerely,
[redacted]
[redacted]
cc: [redacted]
[redacted]
[redacted] [redacted]

October 27,
"">
Megan King
Emerald Crest Court
Youngsville NC
Dear Megan,
Your correspondence with the Revdex.com Office has
been forwarded to my attentionI apologize for any misunderstanding and hope
this letter will help clarify the matter
Our records indicate an order was placed online for the Dr
Seuss & His Friends Program one of
our children's book clubsThe order was placed through an offer made
available on a third party web site
IP Address 75.189.240.43, on March 18, at 1:P.M., on this date the online order
form was properly completed, using the following information
Megan King
[redacted] [redacted]
Phone ###-###-####
[email protected]
The introductory shipment was shipped on 2/20/and the Visa
card ending in was charged $The credit card was refunded $on 3/27/
We are very sorry to learn this was not a valid order
Please be assured your account has been canceled, reflecting a zero balance
You should no longer receive any E-mails from Early Moments
Thank you for giving us the opportunity to respond to your
concernIf there is anything further we can do, please contact me toll- free
at ###-###-####, Monday – Friday, 8:a.mto 5:p.mEastern Standard
TimeI will be happy to assist you
Sincerely,
Pamela Regan
[email protected]

DATE \@ "MMMM d, yyyy" July 22, 2014
[redacted]
[redacted]
[redacted]
Dear [redacted],
Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for...

any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted] Program.
The order was placed on a third party Web Site, on May 1, 2014.The introductory
package was shipped on 5/2/14 and the Visa card ending in 2820 was charged $3.95.
The first subsequent shipment was shipped on 5/20/14 and the credit card was
charged $19.94. The 2nd Subsequent shipment was shipped on 6/10/14
and the card was charge $19.94. The 3rd subsequent shipment was
shipped on 7/1/14 and the card was charged $19.94. A refund in the amount of $59.82
was credit to the card on 7/21/14.
Account number [redacted] is for the [redacted] Supplement Program, which was a supplement to the [redacted]. My First Books of Letters preview letter was shipped on 6/12/14 and
the shipment was shipped on 7/10/14 for $18.94 and the card was charged $18.94.
A refund in the amount of $18.94 was credit to the card on 7/21/14
Please be assured that the accounts have been canceled, and
no further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[email protected]

October 20, 2015
[redacted]
[redacted]
[redacted]
Dear [redacted]
Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted] Program. The order was placed on a third party web site, on October
1, 2015 .The introductory package was shipped on 10/1/15 and the credit card ending
in [redacted] was charged $5.95. The first subsequent shipment was shipped on 10/19/15
and the credit card was charged $18.96. A refund in the amount of $18.96 was
credit to the card on 10/20/15.
Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
Pamela R[redacted]
[redacted]

September 13, 2016
 
[redacted]
[redacted] [redacted]
[redacted]
 
Dear [redacted] ...


Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted] [redacted] The order was placed on a third party web site, on July 12, 2016 at 9:18 A.M. The introductory package was shipped on 7/14/16 and the Master card ending in 0138 was charged $1.00. The 1st subsequent shipment was shipped on 8/1/16 and the card was charged $21.96. The 2nd subsequent shipment was shipped on 8/22/16 and the card was charged $21.96. On 9/13/16 the card has been refunded a total of $43.92.
Please be assured that the account has been canceled, and no further shipments will be sent to the home.
 Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at 1-[redacted], Monday –Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[redacted]

I spoke with [redacted], today We have not received the books back at our warehouse as of today 10/16/14.
I have refunded her the money she has paid for these shipments and cleared her account.
 
I Believe she is satisfied

September 24, 2014
 [redacted]
Dear Ms. [redacted]
Your correspondence with the Better Business...

Bureau has been
forwarded to my attention. We apologize for any misunderstanding or
inconvenience you experienced and hope that we can provide some information to
clarify and resolve this matter.
We use a third party vendor to verify the credit card information.
We don’t store any credit card details so I wouldn’t be able to verify why your
credit card was declined.
Thank you for giving us the opportunity to respond to your
concern. If there is anything further we can do, please contact me toll- free
at [redacted], Monday – Friday, 8:00 a.m. to 4:00 p.m. Eastern Standard
Time. I will be happy to assist you.
Sincerely:
 [redacted]

DATE \@ "MMMM d, yyyy" July 17, 2014
R[redacted]
Dear [redacted]
Your correspondence with the Revdex.com has been
forwarded to my attention. I...

apologize for any misunderstanding and hope this
letter will help clarify the matter.
 I apologize for any
confusion regarding our book club program. I would like to speak to you
personaly about the two accounts you had with us and see if there is anything
further I can do to help clarify any further misunderstanding.
 
Thank you for giving us the opportunity to respond to your
concern. Please contact me toll- free at 1-###-###-####, Monday – Friday,
8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely:
 
Sincerely,
[redacted]

Dear [redacted]
Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted]...

[redacted]. The order was placed through a third parties Web
Site, on July 14, 2014.The introductory package was shipped on 7/14/14 and the [redacted] card ending in [redacted] was charged $4.20.The first subsequent shipment was shipped
on 8/2/14 and the credit card was charged $20.14. A refund in the amount of $20.14
was credit to the card on 8/21/14.
The account number [redacted] is for the [redacted]. The order was through a third parties Web Site, on July
1, 2014.The introductory package was shipped on 7/1/14 and the [redacted] card ending
in [redacted] was charged $1.00.The first subsequent shipment was shipped on 7/19/14 and
the credit card was charged $20.14. The 2nd Subsequent shipment was
shipped on 8/20/14 and the card was charge $20.14. A refund in the amount of $40.28
was credit to the card on 8/21/14.
Please be assured that both accounts have been canceled, and
no further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]

July 22, 2014
[redacted]
[redacted]
[redacted]
Dear [redacted],
Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted] Program.
The order was placed on a third party Web Site, on May 1, 2014.The introductory
package was shipped on 5/2/14 and the Visa card ending in 2820 was charged $3.95.
The first subsequent shipment was shipped on 5/20/14 and the credit card was
charged $19.94. The 2nd Subsequent shipment was shipped on 6/10/14
and the card was charge $19.94. The 3rd subsequent shipment was
shipped on 7/1/14 and the card was charged $19.94. A refund in the amount of $59.82
was credit to the card on 7/21/14.
Account number [redacted] is for the [redacted] Supplement Program, which was a supplement to the [redacted]. My First Books of Letters preview letter was shipped on 6/12/14 and
the shipment was shipped on 7/10/14 for $18.94 and the card was charged $18.94.
A refund in the amount of $18.94 was credit to the card on 7/21/14
Please be assured that the accounts have been canceled, and
no further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[email protected]

July 17, 2014
R[redacted] [redacted]
[redacted] [redacted]
[redacted]
Dear [redacted]
Your correspondence with the Revdex.com has been
forwarded to my attention. I apologize for any misunderstanding and hope this
letter will help clarify the matter.
 I apologize for any
confusion regarding our book club program. I would like to speak to you
personaly about the two accounts you had with us and see if there is anything
further I can do to help clarify any further misunderstanding.
 
Thank you for giving us the opportunity to respond to your
concern. Please contact me toll- free at 1-###-###-####, Monday – Friday,
8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely:
 
Sincerely,
[redacted]
[redacted]

April 28, 2014
John E Chopan
404 Trumbull Ct
Newtown PA 018940
ear John,
Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number 18[redacted] is for the Dr Seuss &
His Friends Reading Program. The order was placed through our website, on March
23, 2014.The introductory package was shipped on 3/24/14 and the Discovery card
ending in 1861 was charged $14.24. The first subsequent shipment was shipped on
4/11/14 and the credit card was charged $18.96. A refund in the amount of $18.96
was credit to the card on 4/28/14.
Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
Pamela Regan
[email protected]

I ordered my daughter the cat in the hat books for $5.95 , no shipping. It charged my card, but is saying that it was declined.