Dear [redacted] **,Our system record shows that the number [redacted] was ported out to carrier [redacted] The porting was initiated from [redacted] and processed by a third party porting agencyIf the telephone number information is matched the number will be released to the requesting party In your case, the requesting party provided right information and got the number from us, and our system was notified after the processing was doneOur Customer Service Rep called you on 6/at [redacted] and [redacted] and left a voice message to inform you the porting.Even though we were in passive role and had no control in porting out process, we are willing to help you to port the number backWe have asked you to provide your authorization to us so that we can start the port in processThe authorization form was sent to your email address [redacted] on 6/21, please send us the signed authorization letter as soon as possible if you have not done so.Your account is under a business name, someone may know the information associated with the number and thus was able to port it outYou may call [redacted] to find out more information on the porting.We will try our best to assist you on this matterPlease feel free to contact us for any assistance you may need in this processThank you very much!Aihua L** iTalkBB Customer Services [redacted]
we have tried to reach customer few times and left voice mail to customer, but we didn't get any respond but we did credit $back to customer credit cardcustomer s*ld see the refund no later than on Monday, Aug 18thwe will follow up with customer again next week,make sure customer will get the refundthank you!
I checked our system records, this case was resolved as the following: The correct information for telephone port out was given on 12/7/Then the number should have been ported outThe account charge due to the delay was refunded on 1/ Please refer to the attached records, and please let me know if this case can be closedThank you 12/07/20:34:24Written by: [redacted] ??Assigned To [redacted] TeamStatus: ClosedDear Sir or Madam,Thanks for choosing iTalkBB.Account Name: [redacted] **BBN: [redacted] West Lake Hills, TX [redacted] - ***????,???Should you have any questions or concerns please feel free to call us at [redacted] or email to [email protected] are glad to help you here.01/01/12:59:57Written by:Assigned To: RC ManagerStatus: Fee ProcessingCreditCard Refund Success USD $-TransactionID: [redacted]
Dear [redacted] ***,Thank you for having been with iTalkBB. Your returned telephone adapter device was received on 05/16/2017 18:32:47, and your account has been cancelled with bill clean. There will be no charges to your credit card account for the device.Please feel free to contact us should you have... further questions.Thank you Aihua L**iTalkBB Customer Services Specialist
we have tried to call customer [redacted] and left Voice mails few times, but didn't get any respondwe need to talk to customer about the issuebecause it doesn't makes sence from customer 's tatement of the problem we don't have suspend service from our company in order to port the number outthe account has to be activedif the account is cancelled or suspended, the port out won't be success I can go ahead to take customer issuebut I need to speak with customer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] **
Dear [redacted] **,Our system record shows that the number [redacted] was ported out to carrier [redacted] The porting was initiated from [redacted] and processed by a third party porting agencyIf the telephone number information is matched the number will be released to the requesting party In your case, the requesting party provided right information and got the number from us, and our system was notified after the processing was doneOur Customer Service Rep called you on 6/at [redacted] and [redacted] and left a voice message to inform you the porting.Even though we were in passive role and had no control in porting out process, we are willing to help you to port the number backWe have asked you to provide your authorization to us so that we can start the port in processThe authorization form was sent to your email address [redacted] on 6/21, please send us the signed authorization letter as soon as possible if you have not done so.Your account is under a business name, someone may know the information associated with the number and thus was able to port it outYou may call [redacted] to find out more information on the porting.We will try our best to assist you on this matterPlease feel free to contact us for any assistance you may need in this processThank you very much!Aihua L** iTalkBB Customer Services [redacted]
we have tried to reach customer few times and left voice mail to customer, but we didn't get any respond but we did credit $back to customer credit cardcustomer s
*ld see the refund no later than on Monday, Aug 18thwe will follow up with customer again next week,make sure customer will get the refundthank you!
I checked our system records, this case was resolved as the following: The correct information for telephone port out was given on 12/7/Then the number should have been ported outThe account charge due to the delay was refunded on 1/ Please refer to the attached records, and please let me know if this case can be closedThank you 12/07/20:34:24Written by: [redacted] ??Assigned To [redacted] TeamStatus: ClosedDear Sir or Madam,Thanks for choosing iTalkBB.Account Name: [redacted] **BBN: [redacted] West Lake Hills, TX [redacted] - ***????,???Should you have any questions or concerns please feel free to call us at [redacted] or email to [email protected] are glad to help you here.01/01/12:59:57Written by:Assigned To: RC ManagerStatus: Fee ProcessingCreditCard Refund Success USD $-TransactionID: [redacted]
Dear [redacted] ***,Thank you for having been with iTalkBB. Your returned telephone adapter device was received on 05/16/2017 18:32:47, and your account has been cancelled with bill clean. There will be no charges to your credit card account for the device.Please feel free to contact us should you have... further questions.Thank you Aihua L**iTalkBB Customer Services Specialist
we have tried to call customer [redacted] and left Voice mails few times, but didn't get any respondwe need to talk to customer about the issuebecause it doesn't makes sence from customer 's tatement of the problem we don't have suspend service from our company in order to port the number outthe account has to be activedif the account is cancelled or suspended, the port out won't be success I can go ahead to take customer issuebut I need to speak with customer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] **