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J.G. Wentworth Home Lending, Inc.

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Reviews J.G. Wentworth Home Lending, Inc.

J.G. Wentworth Home Lending, Inc. Reviews (91)

J.GWentworth Home Lending, On July 12, I signed a contract to purchase a home for sale in Stafford County, VA *** *** ***) of which the current Owner and Co-Owner counter signed the contract making it a ratified contractThe Contract was sent to JG Wenworth - Short Sale Bank negotiator awaiting the JG Wenworth approval of the terms of the contractPlease note - the current contract presented to the Owner and Co-Owner of the property is the same contractual price and terms as the proceeding contract on this property which faltered in the month of June 28, As I understand it, the current loan is backed by the Veterans Administration (VA) which has sent an authorized letter requesting a day extension of the foreclosure July 29, to September 29, which would allow the following actions, 1) Preventing the Current property from going to Foreclosure, 2) Allowing the Current Owner (A Veteran who served our Country) to sale his home, 3) Allowing a viable contra

There is a significant discrepancy between the disbursements from my escrow account for property taxes and the money that has been received by the department of taxation for my property taxes This is paramount to theft JG Wentworths stonewalling of the issue is essentially aiding and abetting The fact that they raised my monthly payments due to "Increased Property Tax" when in fact there was not an increase, and it was a problem on their end, is beyond belief It has caused me significant financial loss as well as additional pain and suffering Quantifiable costs are approximately $15,

Loan Agent Leath C***, Boca Raton, FLApplied online for mortgage quote 10/5/Spoke with Leath asked for quote and fees after explaining financial situation for purchase of new construction townhouseLeath stated could lock in rate with authorization of credit checkOn 10/6/gave authorization for credit check, Leath stated locked in rate at 3.625%, no points, year fixed FHA, with day lock, with option to lock in a lower rate if occursShe stated she would email me the lock in rate and terms as we discussedRequested me fill out online credit app, which I did, Requested I send all financial documentation which I overnighted to herCalled numerous times to ask about the lock in quote document she promised that I had not receivedAfter days of numerous calls and unreturned messages, I sent an email requesting the written quote, no responseon the 20th day since our first communication, I was frustrated with her non performance, and stated if I did not receive i

I hoped to re-finance my home and so contacted *** ***Several offers came via phone call immediatelyI phoned J.GWentworth because there were positive reviews on the Internet
A representative of this company located in Plano Texas by the name of Bruce C*** contacted me shortly
Once the process was begun with my submitting the required documents and completing the on*** application, MrC*** and I began exchanging emails as the process continued
MrC*** told me that I would have to pay $to have my home appraisedI expressed my concern that I would be "out" this amount if my loan did not go throughMrC*** reassured me that if I planned the appraisal "days out", he would call me if my loan was NOT going to proceed, so that I could cancel the appraisal
Sept- MrC*** explained this strategy in an email to me (attached)
Sept- I explained via email (attached) my concerns about "losing" the $for the appraisal if my loa

Deceptive Business Practices (Returning Escrow Check) I called on 3/15/to verify my loan was paid and was informed that it would be business days before my escrow check would be released; each time verifying my current/correct mailing addressI received my official loan closure packet on 5/7/with the FPO, AP *** missing from address but no checkI called customer service (CS) on 5/9/to inquire about my check as well as to inform the company about address inconsistencies by the companyI was informed the company was going to put a stop & reissue (5/9/18) on the current check that was sent; check dated 4/6/received on 5/16/I called CS back on 5/22/to inquire about if the check I received on 5/16/was a good check before going to the bank only to find out this was the check the company put a stop on as well as the check that was supposed to be reissued on 5/wasn't cut yet or mailed out days laterThis type of business practice is deceptive and unacc

In December I contacted J.GWentworth Home Lending to inquire about a VA home loan refinancing After pre-approval, I was instructed by a J.GWentworth Home Lending loan officer to pay $for a Residential Appraisal ReportI paid for the residential appraisal on 12/17/(emailed receipt is pasted below)
The date of appraisal was 12/19/As a new flooring installation was in progress, Page of the appraisal report indicated: This report is made subject to the installation of the laminate flooring in the kitchen and portion of the hall *** ***, SRA, of *** *** ***., Granite Bay, CA ###-###-####, told me that the Dec appraisal report would be sent to J.GWentworth Home Lending & would indicate the unfinished new flooring installation After the flooring installation was completed I was directed to contact *** *** to schedule a reinspectionThe *** *** reinspection took place on 2/1/ However, I learned on

+1

In July of I went through the whole refinancing process with my home with jim brooks at JG WentworthI mentioned that the I was married but my house was in just my name (on the deed, title, and my current home loan) but that I wanted to refinance it into my husbands name (with me just on the title/deed)that my husband would be the only one on the loan (he mentioned he had been doing loans for plus years)so we went through the whole paperwork process and I PAID FOR AN APPRAISAL FOR $based on him telling me everything looked good with credit and loan to debt ratio etcand that and that they had received all the paperwork they needed and that the loan should close within daysAfter a couple weeks I called Linda H*** the loan processor to check on the loan status for her to tell me that it was declined because my husband was not on the current deed (WHICH JIM KNEW ABOUT WHEN I TOLD HIM) I told them I wanted a refund on the $appraisal because this should have been me

On January of 2018, I was contacted by Andy T*** from JG Wentworth home lending via email and phone callHe informed me that he had “phenomenal terms” and he would like to help me get rid of my *** loanI replied back and told him I was interested in refinancing for remodeling purposesI gave authorization for MrT*** to pull my credit report and proceed with the refiOn January 19th, MrT*** was pleading with me to sign the E-Consent form because he basically jumped the gun and didn’t want to get in trouble with his superiorsBy January 20th I received a email asking me to pay for the appraisal in the amount of $It Only took and half days to be so called approved in MrT*** eyesMrT*** was simply trying to rush and push through this loan without doing his due diligenceSince I am currently a JG Wentworth customer, MrT*** also had access to my payment historyHad he done his homework he would have noticed the late payment on both my credit report and on m

When we obtained our mortgage from JG Wentworth, we paid our attorney an escrow for taxes and other fees due at the end of the year The attorney who held the money ended up sending the money to JG Wentworth (and we have proof of the cashing of this check) Our mortgage was later sold to a different institution who is claiming they do not have the funds When we tried to connect with JG Wentworth, they kept giving us different people to talk to; not resolving our issue The amount is over $5k and we want JG Wentworth (who, again, we have proof deposited the money), to send it to the current mortgage holder so we are not responsible for this ourselves) This essentially amounts to JG Wentworth stealing our money, and I want the money to go where it should

I was told even after being recently discharged from Chapter that JG
Wentworth could obtain a conventional loan for me At first I was offered an FHA loan which was denied due to the fact my townhouse was listed as a condominium on the register recorder paperwork I had to pay $which in non refundable and make minor repairs to my unit which cost over $
I think they should do more research on whether a viable loan is available before they take customer's money If they cannot obtain a home loan, the appraisal fees should be refundable That is due to poor investigation on the part of JG Wentworth loan officers not the customer's fault

I was already working with *** *** on an *** and paid for the *** appraisal when I received a phone call from Robert at ** *** *** *** He explained to me that they offered a 5% down payment conventional mortgage with lender paid mortgage insurance so I would save money versus going ***Obviously removing mortgage insurance sounded great so I had him draw up a loan estimateI reviewed it and everything looked goodI signed the documents requested and sent him what he neededHe ordered the appraisal and I paid the $for the conventional appraisalAt this point I have now paid $for appraisals, but was willing to over look that since Robert was so confident this was the best move for me and very convincing that the monthly savings I would get from not having mortgage insurance would make up for itAfter a little bit of time I did not hear anything so at that point I decided to reach out for an updateThis was on a Wednesday early JuneRobert informed me tha

It’s sad that it’s come this I have been transferred back and fourth several times and I have been on hold for over an hour and to speak with someone in technical support They said I’m transferring you technical support an hour and half later I am speaking with customer service AGAIN thinking I’m speaking with technical supportExplained my issues and then she SAYS I NEED TO TRANSFER YOU TO TECHNICAL SUPPORT I have been trying to log in to my account for over weeks and no one at JG Wentworth can help me I am dissatisfied with your service I should just stop making my mortgage payments let the old property go into foreclosureDon’t care if it ruins my credit I’m sick and tired of the attitudes with everyone I spoke withThey act like it’s my problem I can’t sign in to my account Every time I signinit says “You have been successfully logged off”That’s ** I AM STILL LOGGED IN and I can’t access my accountI just want to be able to sign in make changes to my bank info

I have a serious issue with processing loan payments to J.GWentworth, my mortgage companyI requested a disaster relief forbearance for my mortgage and received it for for the months of October - December I paid most of the forbearance amount prior to January I called customer service on January 2, to make my monthly mortgage payment and pay towards my disaster forbearance repayment planThe officer I spoke with asked for my verbal authorization to pay over $1,towards my monthly payment, which covered my monthly mortgage and repayment planI said yes and told the agent to use the bank account on file, which I had previously used to make automatic payments towards my loan
A week later, I receive a notice that I had authorized a partial payment of $on the 2ndI called customer service on January 13th to notify them of the error and pay the remaining amount dueAfter speaking with the agent, I decided to pay the remaining amount due on my disaster fo

I hoped to re-finance my home and so contacted *** ***Several offers came via phone call immediatelyI phoned J.GWentworth because there were positive reviews on the Internet
A representative of this company located in Plano Texas by the name of Bruce C*** contacted me shortly
Once the process was begun with my submitting the required documents and completing the on*** application, MrC*** and I began exchanging emails as the process continued
MrC*** told me that I would have to pay $to have my home appraisedI expressed my concern that I would be "out" this amount if my loan did not go throughMrC*** reassured me that if I planned the appraisal "days out", he would call me if my loan was NOT going to proceed, so that I could cancel the appraisal
Sept- MrC*** explained this strategy in an email to me (attached)
Sept- I explained via email (attached) my concerns about "losing" the $for the appraisal if my loa

Worst experience I have ever had trying to get a home loanAsk for the same information submitted more than onceDo not know state specific lawsNot customer orientedWant let you talk to anyone above the Vice President of lendingHe could not even expedite the loanSo living in a hotel room because we did not close on date specifiedLet this be a warning to youThey do not care about their customer and hopefully this review will stop you from using them for a home loan

When we obtained our mortgage from JG Wentworth, we paid our attorney an escrow for taxes and other fees due at the end of the year The attorney who held the money ended up sending the money to JG Wentworth (and we have proof of the cashing of this check) Our mortgage was later sold to a different institution who is claiming they do not have the funds When we tried to connect with JG Wentworth, they kept giving us different people to talk to; not resolving our issue The amount is over $5k and we want JG Wentworth (who, again, we have proof deposited the money), to send it to the current mortgage holder so we are not responsible for this ourselves) This essentially amounts to JG Wentworth stealing our money, and I want the money to go where it should

There is a significant discrepancy between the disbursements from my escrow account for property taxes and the money that has been received by the department of taxation for my property taxes This is paramount to theft JG Wentworths stonewalling of the issue is essentially aiding and abetting The fact that they raised my monthly payments due to "Increased Property Tax" when in fact there was not an increase, and it was a problem on their end, is beyond belief It has caused me significant financial loss as well as additional pain and suffering Quantifiable costs are approximately $15,

Ever since JG Wentworth took over *** ***, my mortgage had been messed up During 2015, two monthly payments I had made to JG Wentworth did not get applied properly to my account I had been making advance payments on my accounts and specifying on my payments which period the payments should be applied to JG Wentworth did not properly apply those two payments at the right period but instead recorded them in "unapplied funds" account They had originally posted those payments properly but they had later made an adjustment on my account to move those into suspense account Instead of my principal getting reduced and getting charged a lower interest rate, I now have to pay interest on a larger principal because of misapplication of payment It was numerous back and forth with them because it was taken care of
Now, on April 2016, my insurance company told me that my mortgage company had not made payment for my homeowners insurance It is now past due I called my ins

I had contacted Alex S*** who is a loan officer with J.GWentworth about sale of a house to me the buyerHe promptly collect $for a VA appraisal of my new home and we started to the process for me to purchase the home
Alex wrongly started the process for a Refi and not a home loanThe loan was turned down because I was not listed on the titleI was never notified of this by Alex and did not find out till I sent an email to the loan processor Linda H***
I had a locked VA rate of and now rates have gone up to I'm livid over this, so unprofessional

Worst experience I have ever had trying to get a home loanAsk for the same information submitted more than onceDo not know state specific lawsNot customer orientedWant let you talk to anyone above the Vice President of lendingHe could not even expedite the loanSo living in a hotel room because we did not close on date specifiedLet this be a warning to youThey do not care about their customer and hopefully this review will stop you from using them for a home loan

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Description: Mortgage Brokers

Address: 3350 Commission Ct, Woodbridge, Virginia, United States, 22192

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