Jidd Motors Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***, sorry to hear that you want to return your ***. As to *** it's a non-cancelable item as the protection has already been applied to the vehicle. We urge you to come in to the dealership and speak with our General Manager Sean so he can help you resolve your
issues. At this point we're not sure why you're returning the vehiclePlease stop in to the dealership and have an open communication so we can see how we can best assist you. Best Regards,Jidd Motors Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Tyler ***

Hello Shterion, per our conversation we have scheduled an appointment for May 3rd at 10:for you to come in so we can program the 2nd key for your *** ***. We apologize for any inconvenience this may have caused you. Best Regards,Jidd Motors Team

Hello ***, Sorry to hear about your frustration however this is the first time I'm hearing about your issue. I have checked our spare keys and I do have your key here with meYou may pick it up at your leisure, please give me a call when you plan on stopping byYou may reach me at
224-***-***. As to your second issue that should have been fixed under manufacturers warranty. If you have any further questions please feel free to call me. Happy New Year!***

Complaint: ***
I am rejecting this response because:
It is clear Jidd motors can not get me financedThis is the 3rd time You are asking me to come back in to sign more loan papers when the last time I came in 2weeks ago I was told that was the last time I needed to sign those loan paper which was the 2nd time this dealership has lied to meMy credit is being ran without my permission and the car is still not financed.I am receiving denials in the mail from various lebders I kniw nothing abouttt this point I want to return the car and get my payment backI do not wish to sign more papers and to continue being lied to or called every weeks to sign more loan papers this is the 3rd time after I was assured 2weeks ago#deal was finalAgreeing to a refund and to take the car back would be satisfactoryI would like the entire amount refunded but willing to take $.Sincerely,
Traci ***

Customer is fabricating the story just to extort money from our businessThere's nothing in writing that indicates we owe the customer $1500. Customer signed a binding agreement and knew exactly what he was signing. We have no problems taking the car back, per our Day Satisfaction
Policy it clearly states that a 10% restocking fee is calculated from the total purchase price if a customer wishes to return the vehicle. Here's the link to our Day Satisfaction Guarantee - https://www.jiddmotors.com/30-day-price-guarantee.htm Day Satisfaction GuaranteeIf within days from the date of purchase you are not satisfied, you can return the vehicle to us.Here are the requirements:Days or less from the date of purchaseVehicle must be driven less than 1,miles from odometer reading at the time of purchase$per/mile surcharge will be added for each mile driven at a maximum of $1,000A 10% restocking fee is calculated from total purchase price of the vehicleIf the Day Satisfaction Guarantee is excercised and your trade was sold, we will reimburse you the amount for your trade as indicated on the Vehicle Purchase Order.Vehicles purchased under $10,DO NOT qualify for the Day Price Guarantee & Buy Back Guarantee

this lette is in reponse of the complaint for Michelle *** *** on the Bmw 7Series, as the customer explained at the time of the sale Jidd Motors only offered body and interior warranty, options were explained and declined, as a customer satisfaction vehicle was fixed where customer
only paid a portion of that, Adam *** took care of the other expenses, we are willing to check the car again and check why the light is coming up could be something not related with the transmissionMs *** is welcome to bring the car at anytime for a diagnosis

Complaint: ***
I am rejecting this response because: When I purchased the vehicle I told the salesman that I will not buy the car if it comes with only one keyHe told me that the auction house shipped the second key and I should receive it within 4-weeksHe said that in front of witness and I received WE OWE from the dealership for the second keyYou don't leave me no choice but to seek help from Attorney General of IllinoisWhat you doing is unfair business practice, luring the customer to purchase the vehicle with promise that you can't keep.
Sincerely,
Shterion ***

Hello ***, per your conversation this morning with our GM Tony you did not pay your car payment to *** *** nor you answered their phone calls hence your car was reposedJidd Motors has nothing to do with you not making payments as we already explained to you. Best
Regards,Jidd Motors

Hello ***, per our conversation please send over the mechanic estimate to ***@jiddmotors.com, ***@jiddmotors.com, ***@jiddmotors.com so we can look this over and decide the best course of actionThank you for your ongoing support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We are sorry the customer is not satisfied with the options we have offered. Again this is a pre-owned vehicleMrJidd stands by his offer to do minor repairs such as tou,ding bump out, or as the customer has been informed to purchase the vehicle back according to our buyback program

Hello Robert, we have made numerous calls to you trying to resolve this matter without any response from youAt this point we need you to come into the dealership by the end of this week to get this issue resolved. Please bring in your paperwork so we can review all the charges you're
claiming and we will review everything line by line and answer any questions you may have. Once everything is resolved and we have the remaining balance that you still owe us we will pay off your other loan. Hope to see you soon so we can get this issue resolved. Thank you,Jidd Motors Team

Complaint: ***
I am rejecting this response because there is no reason for me to come by your placeYou have been paid in full besides the car payment I had to make because you have not paid off the load and the new wheel I had to purchase because you guys sold me a car with a cracked rimWhat is there to discuss? You hav all the money already.
Sincerely,
Robert ***

Initial Business Response /* (1000, 10, 2015/09/17) */
All refunds were processed and sent to the finance company
Initial Consumer Rebuttal /* (3000, 12, 2015/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This the statement that *** Motors
contacted us by telephone on August about refunds for cancelled insurancesWE finally received refunds $ on September posted for financed Bank for car loan account However :
Custom Edge $ Gap / Edge Plus $ Perma Plate (autobody and paint ) $ costs
2384+795+= 5,This amount we should to get
From $ *** Motors deducted jobs like cleaning and waxing made before sale was done , is still unknown cost (no any receipt what was done we got ) To avoid another reason to stop again for us refund ,We follow Attorney General State Illinois advice to cooperate with them to start to get anything ,first
We spent also $to make duplicate electronic key made by Authorized Dodge Dealer
Me and many consumers ( complaints on web sites ) are getting only one key for vehicle *** Motors may keeps spare ones.Spare electronic keys can be also reprogrammed for another cars .They promised to sent refund check by mail , if duplicate will be make.They said that cost for duplicate key is $ By Authorized Dodge Dealer this cost me over $.They got receipt from me, we never got any refund from them
TOTAL $ we lost 304+= and + of course every monthly payment interest is much higher then without extra insurances on car loan
From complaint's date July up to August *** MOTORS did not responded after :our requests for refund , Revdex.com two notifications , also any mediation from Insurances :Skin Interprices Company ( *** *** products *** Company - did not give wanted results
Looks like only General Attorney State of Illinois Fraud Department notification was able to force *** Motors to respond and give us money back .Thank You Revdex.com for mediation and help what was possible

We are in the process of refunding your Gap insurance of $and per your request you're keeping your extended warrantyWe apologize for any inconvenience and thank you for your patience. Jidd Motors Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI would like to say thank you to Adam, Louie and Phil for providing great service and fixing my vehicle with no additional cost to meThank you
Sincerely,
Laquita ***

Mr*** and the Dealership have resolved complaint ID ***He has purchased another ***-Benz and is very happy with the exchange madeHis new purchase is a *** VIN ***tHIS TRANSACTION OCCURED ON 2/18/.