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Johnson Heating | Cooling | Plumbing

555 Industrial Dr Ste 100, Franklin, Indiana, United States, 46131-9615

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Johnson Heating | Cooling | Plumbing Reviews (%countItem)

Bob was thorough today and went beyond what was expected of him on a maintenance call.

Very professional. Happy with the results. Answered all our questions in great detail and very patient and thorough.

Excellent service and wonderful customer care. Bob was very patient with all my questions, allowed me to watch and observe, and went above and beyond to explain everything. I will definitely be using Johnson H&C for my future needs. Thank you!

AWFUL! is all I have to say. Charged us $346 for a 10 to 15 minute repair. All it was, was a pipe in the wall needed tightening and a new valve put on, which I told them about the valve. When he quoted me the price I said "For a 10 minute job." He said well it's a level 3 repair. For one valve is a level 3. Will never call again. Got Ripped OFF!

Johnson Heating | Cooling | Plumbing Response • Nov 27, 2019

Darla,
Thank you for taking time to speaking with me on this matter. As we discussed on the phone we are looking into the billing and work performed at your home. I look forward to speaking with you again on December 9th.

Once again we received excellent service. That is why we ALWAYS call Johnson.

VERY pleased with the way this company does business.Honest and takes care of customers..will use them again ..Thank you Tony &Rita Horton

Bob was efficient and professional, explained what was done and made reccomendations to further insure worry free operation of our heating equipment. I rely on Johnson heating and cooling exclusively for our home heating and cooling and see no reason to change.

Sent out an unqualified service tech. I watched him the whole time, (glad I did ) fumbled around for an hour changing out my pressure switch with (2) brand new ones then changing them back to my original switch. Probably knocked some dust off my old switch or fixed a loose connection in the process but my furnace started working. None the less he tried to sell me a new pressure switch cost $211.00 plus a parts acquisition fee $119.00. Said my system will fail again. Still waiting for that to happen. Paid the $89.00 service fee but I don't need some Ivy Tech recent grad trying to make commission money off of me for parts I don't need . Poor business practice but very common these days.

Timely professional and stuck with the original quote. Appreciated the people and their honesty.

I worked with tech Robert J who was very professional and informative. He showed within his time window and called to give an update on arrival time. He gave a brief overview of the operation of HVAC system and gave important cost-saving maintenance tips and efficiency advice that will maximize the life of the unit. Very impressed with him and will be renewing my service plan with the company. 5 Stars!

Bob came out and was very knowledgeable and helpful with his guidance for our issue

Tech was friendly and on time! He was courteous and very knowledgeable.

Bob with Johnson Heating and Cooling was very polite and efficient. He made great recommendations and did a thorough job!

Great attention to customer satisfaction. Professional conduct, explained each step of service. We are very pleased.

Technician was very thorough, even used vinegar to clean the drain. Very polite. Explained everything he was doing and made recommendations for future.

Johnson Heating & Cooling did the annual maintenance on two furnaces. I appreciate ***’s knowledge and work and friendliness. Ready for winter!

Our plumbing technician was very knowledgeable and very quick. I will be a returning customer.

Technician was very knowledgeable, professional and thorough. Would definitely use again for my HVAC services.

Great job of fixing my air conditioner. Service tech was very nice , knowledgeable & very efficient ! I called the night before & they had a tech out the next morning by 8:30 am !
They checked to see if I had any warranties on unit & I did ... so they saved me a lot of money on the part I needed.
I have used Johnson for years & will continue using them

Great service! As always...technician was very professional, kind and knowledgeable.

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Address: 555 Industrial Dr Ste 100, Franklin, Indiana, United States, 46131-9615

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