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3400 W Jewell Ave, Denver, Colorado, United States, 80219-4516

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Reviews Dental Equipment JustRetainers

JustRetainers Reviews (%countItem)

• Apr 21, 2021

Before I made a purchase, I was in communication with someone as I had quute a few questions. This person was super responsive even the day I placed my order. The SECOND my order was placed, I stopped hearing from them. It's been 3 weeks and I haven't heard anything. At this point, I just want my money back. I'm so upset! I really need new retainers!

• Jan 06, 2021

Maybe I need to choose another place
My daughter did the mold 2 or 3 times, for the last on we watch the video, we timed all steps, she stayed 6 min with the mold in her mouth without moving, took an send picture and still not good. They said it looks that she readapt the mold holder, but no she didn' , everytime is buying more mold, maybe I need to choose another place . For me the picture looked like the example. I am not sure she wants to do it again. She is 16 and knows what she is doing. I called left my phone number and will see if they call back,.

Very convenient. They send you everything you need and they support you through the process.

The process is very easy like 1,2,3.
Steps are very clear, customer service is on top of the things.
Thank you. Can’t wait for my retainers.

So far, the process has been easy and efficient! It's a touchless process; I didn't have to go into any office, and they are saving me a lot of time and money. I can't wait to get my retainer!

They were fast and reliable, responding to my inquiries in a timely manner..

Dog broke my sons retainer. Nice to be able to get new retainer during pandemic. Fast and good price.

Greatest place I’ve came across! I have always wanted to get retainer but they are very pricey. I stumbled across a youtuber which led me here and I must say, love the customer service as well as how easy of a process this is. 10/10 Highly recommend to anyone in need of retainers.

I have been satisfied so far with this company. They have been very professional. They have been honest about their time frames, from responding to emails to how long it would take to receive my kit. I appreciate that they ask us to wash our molds given the current situation we're in. And you can't beat their price. I look forward to doing business with this company again. Thank you.

They’re great at communicating and explaining the instructions! Looking forward to getting the retainer.

They did not answer emails when I said my retainer did not fit. I reached out and emailed them multiple times because I really needed my retainers because of the pandemic. I feel like I wasted my money. I just wanted them to correct the upper retainer because it didn’t fit. Other than that they were answering my emails when they felt like it.

JustRetainers Response • May 19, 2020

Our apologies you feel this way! We respond to all emails within 24-48 hours, this is stated in the automatic email you receive when you email us. We responded to you immediately letting you know we would be creating a new retainer for you and sending that to you as soon as it was created. We see you sent us multiple emails within a couple of hours of each other, but as we mentioned previously we respond to all emails within 24-48 hours. If you prefer a full refund instead of the new retainer we are more than happy to do so, just let us know and we can do so. We look forward to hearing from you!

Just Retainers makes the process easy! We used them once already for our oldest on to the next! Very easy to do the molds at home - looking forward to our new retainers. Thanks!

Very friendly and accommodating but should send more than one set of putty initially in case of user error which delays the process by a few weeks. Otherwise easy and saves money. Would use again for sure.

Mold were very easy you have to just take your time and go over directions.

Very helpful and good customer service. Reasonable and great prices for their products.

Great prices and customer service! Very helpful company and great ideas.

I received my retainer/impression kit faster than anticipated. I was a little nervous about getting it right the first time, so I ordered extra putty. It took me twice to get what I though would be a good impression. My mouth is pretty small and I was nervous. This is probably why it took 2 times. Glad I ordered extra putty. Happy I did “ Just Retainers” so much less expensive than the orthodontist! P.s. I would watch YouTube videos on how to take the impressions. It helps to reinforce the instructions. I did and it helped. I would definitely recommend “ Just Retainers”. Thanks :)

Honestly lost my retainer 12 days ago during the Pandemic and this company is saving my life by allowing me to get a new retainer when I can physically go into my orthodontist at this time!! :)

The price of this retainer costs less than regular orthodontist. Quick service. Can’t wait to get my retainer!!!!

So far so good. The impression taking was easy. I had to request a larger tray for the uppers and they got it to me rather quickly. I can’t wait to get them back. Way more affordable then the orthodontist.

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Address: 3400 W Jewell Ave, Denver, Colorado, United States, 80219-4516


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