Jzanus Ltd.

From the office of: [redacted] Attention: Revdex.com I am a self-made multi-millionaire and owner of a multi-million dollar medical practice, who is also a proud [redacted] Platinum Card Member Since For over years, I have used my [redacted] Platinum Card, and I have never had issues with paying my bills or any other credit related problems Please be advised that the charge placed on my [redacted] Platinum Card from a company by the name of JZANUS LTD in the amount of $12,on is unapproved, unauthorized, false, and illegalMy family has full and complete medical insurance coverage and, not only did I not authorize this charge, I paid the medical bill responsible by the insured party using my [redacted] Platinum Card Following this letter will be documentation in support of my complaint, in which: • Our insurance company notes via letter that this emergency operation was very much

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] . I have also received a letter of acknowledgement and apology directly from the business, as per my request in the complaint. I find that this resolution is satisfactory to me and that the matter has been resolved. Sincerely, [redacted]

This is a scam companyThey somehow have access to your medical billing/personal address information and claim that you are being taken to collections for delinquent payments, only to have your service providers confirm that you don't owe them anythingThen, Jzanus will insist that you share documented proof that you have made payments, I wouldn't share ANY information with these people, as it will only likely lead to more harassment and illegal activityDON'T FALL FOR THIS COMPANY'S SCAMS!

WE ARE IN RECEIPT OF YOUR COMPLAINT REGARDING THE ABOVE REFERENCE CUSTOMER PLEASE NOTE THAT OUR CLIENT HAS ADJUSTED THEIR FILES AND RECTIFIED THE ERROR THE ACCOUNT IS PAID IN FULL THE DEBT WAS NOT REPORTED TO THE CREDIT BUREAU THANK YOU THE OPPORTUNITY TO RESPONDGILMA P***DIRECTOR OF OPERATIONS###-###-#### ***

WE ARE IN RECEIPT OF YOUR COMPLAINT REGARDING THE ABOVE REFERENCE CUSTOMER.PLEASE NOTE THAT THE PAYMENT WAS LOCATED AND POSTED BY OUR CLIENT AS SUCH, THE ACCOUNT IS PAID IN FULL.THANK YOU FOR GIVEN US THE OPPORTUNITY TO RESPOND[redacted] ** [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [That is a complete LIEI do not know whether this company somehow managed to get (or STEAL) my credit card information from the hospital or not, but I did NOT make an online credit card payment to this so-called business, especially given the fact that my insurance covered the medical bills and I have documented proof that I can provide to the Revdex.com upon request for itI DEMAND A CREDIT IN FULL BACK TO MY CARD OR I WILL REPORT THIS BUSINESS FOR CREDIT CARD THEFT AND FRAUD.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

I receive this letter from collection company in regard to a medical bill from the Monterfiroe Medical Center-requesting a payment of $411.83; I had spoke with Ms Christina A [redacted] in regard to this medical bill's; she told me to send her all my medical bill's that she was going to speak with someone from the finacial department on my behalf. I really don't understand why this collection company is writing to me; they need to contact the hospital not me. I am requestiing an investigation on this matter. This is stressing me out I can not afford to keep going to the hospital for stress, chest pain. This harrsament need to stop ASAP. I am unemployed not working at this present time. I am requesting to remove my name from they mailing list ASAP and from they company. They need to contact the hopsital and ask to speak Ms Christina A [redacted] from the billing department of Montefiore Medical Center-She is a financial Aid Representative. I want my name remove the collection company mailing list, I

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution non satisfactory to me and the matter has not yet been resolved they have to return all accounts and stop harassing me
Sincerely,
*** ***

From the office of:
*** ***
08/**/
Attention: Revdex.com
I am a self-made multi-millionaire and owner of a multi-million dollar medical practice, who is also a proud *** *** Platinum Card Member Since For over years, I have used my *** *** Platinum Card, and I have never had issues with paying my bills or any other credit related problems
Please be advised that the charge placed on my *** *** Platinum Card from a company by the name of JZANUS LTD in the amount of $12,on 03/**/is unapproved, unauthorized, false, and illegalMy family has full and complete medical insurance coverage and, not only did I not authorize this charge, I paid the medical bill responsible by the insured party using my *** *** Platinum Card
Following this letter will be documentation in support of my complaint, in which:
• Our insurance company notes via letter that this emergency operation was very much

Date of service for medical procedure was 1/**/ Never received any correspondence from the hospital
concerning this outstanding bill of $ In January two years after the procedure I received
a hospital bill for $ I have all the correspondence relating to this charge In May, I received
a notice from the collection agency mentioned above My issue is if they are not getting paid by my
insurance are they trying to collect it from me? *** *** from Jzanus Ltdca;lled my home on 7/*/
I was not home She spoke to my husband and was very arrogant with him In other words she sounded
like she was going to speak to me no matter what

I receive this letter from collection company in regard to a medical bill from the Monterfiroe Medical Center-requesting a payment of $411.83; I had spoke with Ms Christina A*** in regard to this medical bill's; she told me to send her all my medical bill's that she was going to speak with someone from the finacial department on my behalf I really don't understand why this collection company is writing to me; they need to contact the hospital not meI am requestiing an investigation on this matterThis is stressing me out I can not afford to keep going to the hospital for stress, chest painThis harrsament need to stop ASAPI am unemployed not working at this present timeI am requesting to remove my name from they mailing list ASAP and from they companyThey need to contact the hopsital and ask to speak Ms Christina A*** from the billing department of Montefiore Medical Center-She is a financial Aid RepresentativeI want my name remove the collection company mailing list, I

The account was placed on hold pending the review of the Financial Aid Application. The patient will not received any letters from us Thank you for the opportunity to respondGilma P
Director of Operations

WE ARE IN RECEIPT OF YOUR COMPLAINT REGARDING THE ABOVE REFERENCE CUSTOMER PLEASE NOTE THAT THE PAYMENT WAS LOCATED AND POSTED BY OUR CLIENT. THE ACCOUNT IS CLOSED PAID IN
FULL THE DEBT WAS NOT REPORTED TO THE CREDIT BUREAU. THANK YOU FOR THE OPPORTUNITY TO RESPOND
*** *** DIRECTOR OF OPERATIONS ###-###-#### X ***

Date of service for medical procedure was 1/**/ Never received any correspondence from the hospital
concerning this outstanding bill of $ In January two years after the procedure I received
a hospital bill for $ I have all the correspondence relating to this charge In May, I received
a notice from the collection agency mentioned above My issue is if they are not getting paid by my
insurance are they trying to collect it from me? *** *** from Jzanus Ltdca;lled my home on 7/*/
I was not home She spoke to my husband and was very arrogant with him In other words she sounded
like she was going to speak to me no matter what

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
My issue with the company was not simply that the bill was incorrect This portion has been rectified, yes The other part of my complaint, as can be seen clearly on my original letter, was that Jzanus should not be using a letter which falsely states that they will report customers to a credit agency when writing to vulnerable hospital patients My request was that they verify with the Revdex.com that they are no longer using this text, which is a promise that was made to me informally over the phone by a manager at Jzanus They have ignored this portion of my original request
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Their response is absolutely nonsense and a complete lieWhy on earth would we willingly pay a bill that our insurance already paidPlease file a complaint against themThey are a scamWe demand a refund for this unauthorized charge to our account
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We received this collection account from our client, ** *** *** Hospital, on 5/**/and a letter was sent on 5/**/with no response from the complainant. A second letter was sent on 7/*/and a phone call placed on 7/*/but the complainant was not available. We
subsequently received this complaint on 7/**/16.Please note that there was an issue with the insurance payment on this account and it was not posted until December of 2015. The consumer had a liability after this payment. This is the cause of the delayed billing. Our client mailed statements prior to referring the account, 2/*/16, 3/*/16, 4/**/in addition to multiple attempts to reach patient by phone.Thank you for given us the opportunity to respond to this complaint. Gilma P***Director of OperationsJzanus, Ltd*** * ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***