K M Resorts Of America

Purchased membership in contract says free utilities, always guaranteed a site at any of the k & m resorts, no one can stay longer than contact allows We have witnessed violations of this at several parks to include letting members live there Our kids were previously allowed to stay per our contract rulesThey are no longer allowed to do that K & m staff are not applying this "interpetation" consistentlyEvery time we call for a reservation it's a different storyvery unpleasant for all parties involve K & m now charges for utilitiesSince it's nominal we let it slide & pay There have been many instances that we were not able to get a siteAgain we let it slide Now k & m "interpets" the contract to mean you must have days " out of the "system" to be able to return for a stay at any park Our contract says " out for days of the park you just stayed at to return to that park"It does NOT say we can not go to one of the other parks It d

We have already responded to Mr [redacted] regarding his complaintWe offered to waive his dues for two years, not put them on holdAll of the pictures we use on our marketing material are pictures from all of our resorts, we do not use stock photos He also would have watched a video prior to purchasing showing all the resorts, We do not own the Blaine resort, it is a sister resort Rather than him writing all of the complaints, we would be more than happy to sit down with him and go over his membershipHe purchased in 2014, and is asking for refund two years later Thank you, Douglas M***

DON'T FALL FOR THE BAIT 'N SWITCH My wife and I purchased a nice RV recently and as part of the purchase were given a "complimentary" membership in K&M, said to be worth $2,We were invited to spend up to nights at a Washington State location of our choosing to check it outWe were told by company reps on the phone that we could choose any location as our "home" location and as members (which only entailed a $annual fee) could stay there for freeWe would then be entitled to stay at other locations in the state, or at network locations in all states, for only $per nightWhile we figured there were caveats, this sounded like a good deal, so we decided to try out the free weekend The location we chose was Ocean Mist, but an operator talked us out of this, saying it was small and cramped and we would much more enjoy a location down the road with much more availability, Ocean BreezeWe only had two nights to spendWe scheduled a supposedly brief meeting with a representative on site to finalize the details of our membership We immediately noticed some things that caused concernThe spaces were not very well maintainedMany were marked "out of order" or were muddy or unevenWe asked about advertised wirelessThey said their wireless antenna had been "hit by lightning" two years back and they'd never gotten it replaced(Later on, the staff at another location told us the lightning story was bogus; that it had broken down and the managers at Ocean Breeze were too cheap or lazy to get it fixed.) On the plus side, our space was near a very clean bathroom/shower facility, and also a nice clubhouse with a lovely poolThey had an indoor spa, but it too was out of service The next day we went down to the office to meet with the repWe were instructed to drive our rig back to our space and someone who had come in from the home office in Fife would pick us up and give us a tour insteadOKSo we took the tour, then sat down with the new guy(Not sure what happened to the other guy?) He showed us posters of all the nice features of the various locations, and a typical marketing videoThen he sat down with a "questionnaire" and proceeded to tell us that he was an expert and would interview us to help determine exactly what we needed! What we needed (and wanted) was what we had earlier been promised -- but NOAs it turns out, that was total BAIT 'N SWITCHOur "complimentary membership" only entitled us to make our "home" at one Washington location (their least desirable, in Elma, in the middle of nowhere)We could stay there up to days at a time, but had to leave at least days between visitsSo, basically we could only stay there once a monthWe could pay more for privileges in their national network, but were similarly limited to one stay every so oftenAnd it was very expensive He said quickly, "I can see this package is not for you, that you need more." And proceeded to tell us how he could "upgrade" us to a level where we could get what we really needed (what we were told we would get for $335/a year) for an $7,feeThe good news? Our $2,discount could be applied against that, so we ONLY owed $5,And our annual fee went down to the $range and the restrictions were removed Doing the math in our heads, we were acutely aware we would save a lot of money by going the KOA and/or state campground routeAnd they were nicer these generally have wireless, and cable, and grates on the campfires so you can BBQ Then we got the big pitch about how it was so much better to "own than rent," and how we could pass this down to our kids, etc As a last resort, he informed us that at K&M we could rest assured that we would be secure, that only "good people" were members there, and that state campgrounds and KOAs were filled with ne'er-do-wellsHe informed us that Jeffrey Dahmer had in fact been apprehended at a KOA! If you're laughing now, you are doing what we were trying very hard NOT to do at this pointAt least out loud He further informed us that "60%" of people who received our presentation bought the package on the spot, because it was such a wonderful dealWe then told him we were in the 40% that would would need to go home and think about it "Well," he replied, "you certainly have the right to do thatHowever, once you leave the premises here, the deal expires and you lose your $2,discount." I guess these kind of strong-arm, high-pressure marketing, bait 'n switch tactics work with some peopleNOT USHe could have offered a membership to us for FREE at this point, and we would have told him to take a flying leap off an ocean bluff Well, we did have a nice two-night stay (other than that, and the aforementioned shortcomings of the park)We enjoyed a hearty complimentary breakfast and used as much of their free power and water as we could before leaving forever

Concerning this email, first of all I never received anything from K & M and second of all when we went to the meeting to view the camp ground membership we were NEVER shown a movie or video, we were ushered into an office, looked at pictures on a WALL and then ushered into another room where another sales rep told us about all the camp grounds and all the amenities they had of which so far we have not seen any

My wife and I bought an RV about a year ago and soon joined K&M The salesman described the membership optionsOne of the attractive features of our membership was the guarantee that we could not be turned down for a spotWe were told that without a reservation we may end up dry camping, but we would have a spotWe were also told that spots are allocated on a 1st come first serve basis We preferred Ocean Mist and made that our "Beach" home location as it was referred to by our salesmanThe first season camping with K&M was great, but we saw small warning signs We were given passes as part of our membership that we could bring family with usEverytime we tried to use them we were told we could not due to being busy even when the park was half empty So far this year has been a disaster I was able to get in for the July 4th holidayThey told me that I had to take a small spot even though bigger spots were available These spots were being held for people who had purchased new memberships that offered reserved sitesAlso spots were being held for "bigger" rigsThere was no room outside, I could not open my awning, and I could not stake out my pet and keep him inside my siteThe wifi was terribly slow and unusable I have tried to make reservations twice since thenI have been turned away because they are simply over filledAll of this is a far cry from having a guaranteed spot, and sites available on a first come first serve basisBased on my experience this year I would have to say that K&M will say anything needed to sell a membershipOnce hooked they no longer feel the need to honor the promises made to their existing membersBy allowing others to reserve specific sites they have effectively nullified my membership, while still expecting me to pay ongoing fees

Mr [redacted] is welcome to come into our Fife Office to go over his paperwork and discuss As far as his friends reservations, We typically do not make reservations for guests in the summer until weeks prior, the reservation confirmation was dated June 27, this is over the day period I show one reservation that started on the right day, just needed to be extended one day which is no big deal, our members can go to the parks without a reservation, we prefer they make one ahead of time to assure a full hook up, or let them know what is available the time they would like to go As far as the "packet" he is referring to, he would have left our office with all the directoriesThe only thing we mail are his membership cards In his contract I already attached, it states Ocean Breeze as one of his home parksOcean Breeze is at the most miles from the ocean, not Again, we would be more than happy to have him come in and discuss his memberships and options Thank you

Unfortunately I have no 'real' experience as a Consumer of KM products or services but my complaint is sourced from my experience with their customer service and marketing calls Over the past 3-weeks I have had an exceptionally short, rude, and inappropriate salesperson calling my phone and leaving messages regarding 'my credit with KM' First, I have never exchanged, signed up for, or agreed to conducting ANY business with KM and have no idea where they received my information Second, the individual making these calls and subsequent voicemails is extremely rude and leaves just enough alerting information to potentially receive a phone call back (I assume to continue down the 'marketing and sales' route she is trying to conduct) When someone has a rude/direct voicemail 'regarding the credit with KM' of course the receiving person is going to immediately assume that there is something wrong, as they do not have 'credit' with such a company, and call back - only to be sucked into a sales pitch Instead of being that person I have chosen to simply block the # of KM Resorts and submit this Revdex.com review - as an A+ rating is truly not reflective of this unscrupulous company willing to do or say anything to gain a customer

They were very friendlyHowever, that is about the extent of the pleasantriesThe representatives provided information to get you into one of their offices to sign upOnce there you find out about their bait and switch tacticsIn my case I was informed I would be able to sign up to one of their packages and I would he able to choose my home camp ground (where you can go camp with no additional costs)This was not the case, they said they pick and the location picked was nothing more than a glamorized trailer parkWould NOT recommend!

My wife and I bought an RV about a year ago and soon joined K&M The salesman described the membership optionsOne of the attractive features of our membership was the guarantee that we could not be turned down for a spotWe were told that without a reservation we may end up dry camping, but we would have a spotWe were also told that spots are allocated on a 1st come first serve basis
We preferred Ocean Mist and made that our "Beach" home location as it was referred to by our salesmanThe first season camping with K&M was great, but we saw small warning signs
We were given passes as part of our membership that we could bring family with usEverytime we tried to use them we were told we could not due to being busy even when the park was half empty
So far this year has been a disaster I was able to get in for the July 4th holidayThey told me that I had to take a small spot even though bigger spots were available These spots were being held for people who had purchased new memberships that offered reserved sitesAlso spots were being held for "bigger" rigsThere was no room outside, I could not open my awning, and I could not stake out my pet and keep him inside my siteThe wifi was terribly slow and unusable
I have tried to make reservations twice since thenI have been turned away because they are simply over filledAll of this is a far cry from having a guaranteed spot, and sites available on a first come first serve basisBased on my experience this year I would have to say that K&M will say anything needed to sell a membershipOnce hooked they no longer feel the need to honor the promises made to their existing membersBy allowing others to reserve specific sites they have effectively nullified my membership, while still expecting me to pay ongoing fees

We bought into K & M resorts with the promise of all the campgrounds being beautifully maintained and a great buy with the camp cost to cost additionThey even set us up with a free three day stay and gave us a gas gift card for participatingWe stayed at TWO of their resorts, Ocean shores and the one in BlaineWe did not find beautiful maintained campgrounds quite the opposite in Ocean shores, the whole back of the property is closed and you can't get back to the area to campThe one in Blaine is like a mobile home park and NOT a camp groundWhile on a two week camping trip last year through Washington, Oregon and California and along the cost, we could not find ONE campground in either program, just a complete waste of time and moneyThen we write to them and tell them how unhappy with their program and all we get is a replay they will put our dues on hold for two yearsWhat will that do, nothingThey can't fix what is already damaged, they can't make the camp grounds any

We have had nothing but a great experience as K&M members Love their Western Washington locationsThe buy in to the membership is expensive, but not ridiculousThe yearly fees after your initial buy in are, in my opinion, extremely reasonableThe K&M resorts have a lot of amenities for families, some locations more than others, but all in all we go to their locations to get away We do a lot of dry camping during the summer, so amenities are just secondary thought to us when we do use K&M

K/M Resorts of America Incis a honest family business
We have been very happy members years, it seems so unfair that people post and get away with libel defamation
Contracts, are about as stressful as buying a vehicle
You negotiate "your wants & needs" and "stick to them."
When we negotiated the sales people knew exactly what we wanted, and they actually dropped initial price and threw in extra perks!
Seems simple, it is
You negotiate and pay for what "You want"
Then the memories and fun times begin, the resorts are fun for children & adults, very social happy campers, we have built many new friendships along the wayPeople should read reviews by seasoned members with years of being members
For our family, K/M Resorts of America is truly Star ??
They are known to go above to please members, they are an honest family, and First and foremost want to please
I have to defend, when people try to defame and honest family business that works hard to please all members
Please read reviews of longtime members where truths are told
Kind regards, *** *** *

They were very friendlyHowever, that is about the extent of the pleasantriesThe representatives provided information to get you into one of their offices to sign upOnce there you find out about their bait and switch tacticsIn my case I was informed I would be able to sign up to one of their packages and I would he able to choose my home camp ground (where you can go camp with no additional costs)This was not the case, they said they pick and the location picked was nothing more than a glamorized trailer parkWould NOT recommend!

My wife and I bought an RV about a year ago and soon joined K&M The salesman described the membership optionsOne of the attractive features of our membership was the guarantee that we could not be turned down for a spotWe were told that without a reservation we may end up dry camping, but we would have a spotWe were also told that spots are allocated on a 1st come first serve basis
We preferred Ocean Mist and made that our "Beach" home location as it was referred to by our salesmanThe first season camping with K&M was great, but we saw small warning signs
We were given passes as part of our membership that we could bring family with usEverytime we tried to use them we were told we could not due to being busy even when the park was half empty
So far this year has been a disaster I was able to get in for the July 4th holidayThey told me that I had to take a small spot even though bigger spots were available These spots were being held for people who had purchased new memberships that offered reserved sitesAlso spots were being held for "bigger" rigsThere was no room outside, I could not open my awning, and I could not stake out my pet and keep him inside my siteThe wifi was terribly slow and unusable
I have tried to make reservations twice since thenI have been turned away because they are simply over filledAll of this is a far cry from having a guaranteed spot, and sites available on a first come first serve basisBased on my experience this year I would have to say that K&M will say anything needed to sell a membershipOnce hooked they no longer feel the need to honor the promises made to their existing membersBy allowing others to reserve specific sites they have effectively nullified my membership, while still expecting me to pay ongoing fees

We have been a member of KM Resorts since 1994, as soon as you drive into the park it's like you just came home to familyAbsolutely love it I've been to almost all the parts, and highly recommend it to everyone we meet

BEWARE - My spouse and I had an appointment with KM Resorts to talk about our complimentary membership During the initial phone call with Christi I had inquired about how to pick our "home" RV park and she explained that would be discussed during our meetingWe would have unlimited free camping at our home parl, plus low cost parking at Coast to Coast parksWell, we were very early and sat in a coffee shop for about an hour reading customer reviews Bait and switch is correct Boy oh boy Now, I used to be a KM Member years ago with my first spouse and loved our membership However, close friends recently had an extremely terrible experience with their membership and canceled itThus, we were prepared and told them exactly what we wanted The complimentary membership with a home park of our choosing and option for free or low cost camping at the other resorts, similar to what I had before and exactly what we were informed we would get during the initial phone call Unfortunately, we found out within moments of our appointment there is no choice as Elma is given to everyone as a home park unless you pay to upgrade We were there for maybe minutes, found out we weren't receiving the membership implied to us and left Besides, when you do the math there really isn't the cost savings they try to convince you of

Purchased membership in
contract says free utilities, always guaranteed a site at any of the k & m resorts, no one can stay longer than contact allows
We have witnessed violations of this at several parks to include letting members live there
Our kids were previously allowed to stay per our contract rulesThey are no longer allowed to do that
K & m staff are not applying this "interpetation" consistentlyEvery time we call for a reservation it's a different storyvery unpleasant for all parties involve
K & m now charges for utilitiesSince it's nominal we let it slide & pay
There have been many instances that we were not able to get a siteAgain we let it slide
Now k & m "interpets" the contract to mean you must have days " out of the "system" to be able to return for a stay at any park
Our contract says " out for days of the park you just stayed at to return to that park"It does NOT say we can not go to one of the other parks
It d

KM is a great place for all our getaways

DON'T FALL FOR THE BAIT 'N SWITCH
My wife and I purchased a nice RV recently and as part of the purchase were given a "complimentary" membership in K&M, said to be worth $2,We were invited to spend up to nights at a Washington State location of our choosing to check it outWe were told by company reps on the phone that we could choose any location as our "home" location and as members (which only entailed a $annual fee) could stay there for freeWe would then be entitled to stay at other locations in the state, or at network locations in all states, for only $per nightWhile we figured there were caveats, this sounded like a good deal, so we decided to try out the free weekend
The location we chose was Ocean Mist, but an operator talked us out of this, saying it was small and cramped and we would much more enjoy a location down the road with much more availability, Ocean BreezeWe only had two nights to spendWe scheduled a supposedly brief meeting with a representative on site to finalize the details of our membership
We immediately noticed some things that caused concernThe spaces were not very well maintainedMany were marked "out of order" or were muddy or unevenWe asked about advertised wirelessThey said their wireless antenna had been "hit by lightning" two years back and they'd never gotten it replaced(Later on, the staff at another location told us the lightning story was bogus; that it had broken down and the managers at Ocean Breeze were too cheap or lazy to get it fixed.)
On the plus side, our space was near a very clean bathroom/shower facility, and also a nice clubhouse with a lovely poolThey had an indoor spa, but it too was out of service
The next day we went down to the office to meet with the repWe were instructed to drive our rig back to our space and someone who had come in from the home office in Fife would pick us up and give us a tour insteadOKSo we took the tour, then sat down with the new guy(Not sure what happened to the other guy?) He showed us posters of all the nice features of the various locations, and a typical marketing videoThen he sat down with a "questionnaire" and proceeded to tell us that he was an expert and would interview us to help determine exactly what we needed!
What we needed (and wanted) was what we had earlier been promised -- but NOAs it turns out, that was total BAIT 'N SWITCHOur "complimentary membership" only entitled us to make our "home" at one Washington location (their least desirable, in Elma, in the middle of nowhere)We could stay there up to days at a time, but had to leave at least days between visitsSo, basically we could only stay there once a monthWe could pay more for privileges in their national network, but were similarly limited to one stay every so oftenAnd it was very expensive
He said quickly, "I can see this package is not for you, that you need more." And proceeded to tell us how he could "upgrade" us to a level where we could get what we really needed (what we were told we would get for $335/a year) for an $7,feeThe good news? Our $2,discount could be applied against that, so we ONLY owed $5,And our annual fee went down to the $range and the restrictions were removed
Doing the math in our heads, we were acutely aware we would save a lot of money by going the KOA and/or state campground routeAnd they were nicer these generally have wireless, and cable, and grates on the campfires so you can BBQ
Then we got the big pitch about how it was so much better to "own than rent," and how we could pass this down to our kids, etc
As a last resort, he informed us that at K&M we could rest assured that we would be secure, that only "good people" were members there, and that state campgrounds and KOAs were filled with ne'er-do-wellsHe informed us that Jeffrey Dahmer had in fact been apprehended at a KOA!
If you're laughing now, you are doing what we were trying very hard NOT to do at this pointAt least out loud
He further informed us that "60%" of people who received our presentation bought the package on the spot, because it was such a wonderful dealWe then told him we were in the 40% that would would need to go home and think about it
"Well," he replied, "you certainly have the right to do thatHowever, once you leave the premises here, the deal expires and you lose your $2,discount."
I guess these kind of strong-arm, high-pressure marketing, bait 'n switch tactics work with some peopleNOT USHe could have offered a membership to us for FREE at this point, and we would have told him to take a flying leap off an ocean bluff
Well, we did have a nice two-night stay (other than that, and the aforementioned shortcomings of the park)We enjoyed a hearty complimentary breakfast and used as much of their free power and water as we could before leaving forever

K/M Resorts of America Incis a honest family business
We have been very happy members years, it seems so unfair that people post and get away with libel defamation
Contracts, are about as stressful as buying a vehicle
You negotiate "your wants & needs" and "stick to them."
When we negotiated the sales people knew exactly what we wanted, and they actually dropped initial price and threw in extra perks!
Seems simple, it is
You negotiate and pay for what "You want"
Then the memories and fun times begin, the resorts are fun for children & adults, very social happy campers, we have built many new friendships along the wayPeople should read reviews by seasoned members with years of being members
For our family, K/M Resorts of America is truly Star ??
They are known to go above to please members, they are an honest family, and First and foremost want to please
I have to defend, when people try to defame and honest family business that works hard to please all members
Please read reviews of longtime members where truths are told
Kind regards, *** *** *