K M Resorts Of America Reviews (47)
Review: This is the email I sent KM today: In September my husband and I were at a [redacted] in Burlington, WA. On our way out there was a draw box for a camping package so I entered. A few weeks later we received a phone call saying we had "won" the package. The friendly lady invited us to [redacted] for dinner and a weekend stay. Little did we know this was going to be a sales pitch. When I got off the phone and discussed it with my husband, something seemed fishy. We don't like "winning" things with strings attached to it. We once agreed to a "no-hassle" vacuum demonstration for a free air purifier only to have the woman cry on our living room floor and refuse to leave until we bought a vacuum. Well, we tossed her and the vacuum and the "free" purifier out of our house. After searching KM Resorts we found several negative reviews about its practices, quality of services, costs, etc. We didn't want to be involved in a time share scenario and that isn't the type of camping we enjoy. We're explorers, not squatters. And I believe, in a free country, we have the right to turn down a "free gift." So we emailed the lady later that evening and told her we weren't interested in any way and we don't ever want to be contacted again. Here is the exact email: Tuesday, October 14, 2014, 10:33 PM To: [redacted]@yahoo.com Hi [redacted]. We have been doing research on KM and [redacted] and the reviews from other users seem odd and fishy. We don't want to get involved in a scam/money-grab scenario. Please cancel our appointment for Saturday. This is not our type of camping and we don't like gifts with strings attached. There is no need to contact us again and we'd like to be removed from any mailing list. Thanks anyway. A normal person would assume this is the end of our saga with KM. No. About a month ago I received a phone call from someone with KM Resorts. He said our account was on administrative hold but we didn't understand the true value of what was being offered to us. Over the course of our 14 minute conversation, he didn't let me speak once. Not once! I kept trying to interject with, "excuse me..." or "Actually..." Extremely rude. Whether or not we had asked to be left alone already, his manner of speaking to me was very aggressive and disrespectful. Hard-sell tactics don't work on us. We've grown immune to them over the years, beginning with the sobbing vacuum lady. I was finally able to tell him my husband wasn't home but I'd let him know he called. As soon as he got home I said, "Guess who calllllled....." He wasn't happy. And he let the guy know it. The salesman started off on the same pitch with my husband as he tried with me, not allowing space for an interjection. But my husband isn't as polite as I am and said, "No! You're not talking. This isn't a conversation. I'm the only one talking. You're NEVER calling here again! Do you understand?" The man went to say something. My husband said, "I don't want to hear it. I just want to hear yes. Do you understand?" Again, you would assume this is the end of our saga. But just last week I saw a voicemail on my phone and it was our KM buddy, with the EXACT same message. "I see here your file has been placed on administrative hold but I feel I need to explain to you the true value of this package." NO! WE! DON'T! WANT! TO! HEAR! IT! During our first phone conversation he said, "I'll gladly call the next person on the list and give this package away to someone who will appreciate it. But I don't think you want me to do that." Well, hey buddy. Why are you calling us to sell us this awesome package if there is a long list of people dying to get in? PHONE THEM! I played the message for my husband, who promptly phoned the toll-free number. He got a woman and was as polite and firm as he could be without blowing a fuse. So in summary, because apparently you guys are slow learners and take a while for things to sink in, this is what we want: NEVER PHONE US AGAIN! DON'T REPLY TO THIS EMAIL! STOP HARASSING US!Desired Settlement: I just want to be left alone and I want the business to understand it's not okay to treat people with such disrespect and aggressive sales tactics. I honestly don't even want an apology because we don't want to hear from them again.
Review: My wife and I went to Camping World and were stopped in the lobby by a man who offered us $25 in gas to listen to his sales pitch.
Review: I was contacted on Friday Feb 21 saying I had won a $2000.00 camp ground award and was directed to make an appointment with this company. My wife and I went to our 2:30 appointment and were greeted by a young lady [redacted] at the door. [redacted] took us back to a small room and proceeded to give us their sales pitch. We continually asked "how much" and she would go off on another tangent. She had fee amounts all over the place taking us down paths where as we saw no daylight. One of the things that interested us was the fact we could go to any represented campground 1 of 9 at any time as we please and that all fees were covered. Once we got down to the money part she asked us for $3,000.00 plus fees to join. We told her no thanks and she then brought in a gentleman [redacted] who offered us $500.00 off the 3000.00. I told him if that offer stood we'd go home and think about it. He became belligerent and told us NO we had to sign then and there. After I told him no again he finally made us the offer to come back the next day. At that time [redacted] handed my wife a brochure that was supposed to have 3 free camping passes in it, it had nothing inside except for the brochure. Lied to again.That evening I went online and printed out member handbook. It was chocked full of what we could and could not do and tons of associated fees. There was nothing stated about what KM Resorts would do for the consumer. As well as nothing that we had been promised during the presentation. They were far from what had been described to us. Starting with reservations were always needed and there were fees from everything from no show fees to extra vehicle fees etc. We were mislead and obviously lied to throughout the demonstrated program. We did not return although KM called us 4 times on Sunday (we knew by the phone #) and never left a message. I believe their business practices are fraudulent at best and they should publish member rights. They leave everything open for their benefit and nothing showing consumer rights or values. We were lied to throughout the presentation, bullied into paying money by Bruce that we refused to do, deceived and handed an empty brochure that was alleged to have coupons in it. Desired Settlement: I would like a written apology from the owners of the company with a valid explanation of why they operate the way they do. I wish we could be compensated for losing an entire afternoon of our time. It would be nice to receive the passes we were also promised.
This company is utterly dishonest and I am surprised there are no class action law suits against them; stay far away from them.
Review: We have held our familiy holiday at Beachwood Resorts in Washington the first two weeks of August for almost 20 years. When we went to book this vacation period we were told the park is "sold out" and no camping spots are available. If this is the case K&M Resorts has been over-selling the resort such that members can no longer receive the benefits/products that were purchased and contracted for. This company requires investigationm of its sales practices by local government, the Revdex.com, and agency responsible for regulating this industry. Also, consumers using the Revdex.com for reference checks on K&M Resorts should be apprised of this practice.Desired Settlement: K&M living up to the contract entered into when we purchased our membership almost 20 years ago.
Review: The following is an email I sent to the Owner of KM: The only response I got was him asking me twice if anyone had contacted me.