Sign in

Keystone Tactical Supply

341 chestnut street Suite 105, Columbia, Pennsylvania, United States, 17512

Sharing is caring! Have something to share about Keystone Tactical Supply? Use RevDex to write a review
Reviews Military Gear Keystone Tactical Supply

Keystone Tactical Supply Reviews (%countItem)

Unworthy of your business.
I made a purchase with this company in 2018 while being deployed to Afghanistan. I never received my order and tried several times to contact the company about resolving the issue. I honestly gave up and thought I had been scammed. The company emailed me today July 23 2021 asking if they should send my order to the last address shown. UNBELIEVABLE. I will never EVER purchase from this company again. Do not support this incompetence.

DON'T DO IT!!! Ordered call sign patches, paid upfront and never recieved the merchandise or a refund.

This is a small business run by a small amount of individuals (perhaps only 1 person). He does custom patch work for military and LE. He still accepts orders and advertises despite having a back log of orders that go on well over 2 years. He has disabled comments on his instagram, which is his main source of advertisement. The comments used to be flooded with warnings of customers who paid money and have been waiting months to years and still have not received their product. I personally ordered $65 worth of work. He communicated through instagram messages. After telling me they would be shipping in about a week, I contacted him about a month later. No response. A month later. No response. I warned them of a complaint to the Revdex.com and he said he would refund the order but I never received it.

I had placed an order with keystone tactical in October of 2019 and never received my order. I reached out to their customer service via email and got not response then I reached out on facebook and they said they would look into it. I have reached out twice now for updates and they ignore any of my messages. All I had asked for was a refund due to not receiving my products I had ordered.

Purchased products on november 20th, 2019. Have sent multiple emails for an update on the order with no reply. Researched the company and see there have been numerous other cases of this happening with this company.

Keystone Tactical Supply Response • Jan 26, 2020

I looked into your order and it looks like your order has already shipped. You should have received an email with a tracking number.

I placed a purchase for six personalized Callsign patches totaling $103.65. After ordering I received no correspondence from the vendor, and every time I attempted to inquire about my order on their website, I encountered an "error corrupt/error submitter banned" response from the page.

I am currently deployed, and my unit was hoping to receive these patches before the new year. I have now read dozens of online reviews about this company regarding this same exact issue. I'm hoping to receive a refund, so that I might take my business elsewhere.

Scam. Placed order 3 months ago, paid in full, all communication has stopped by Dillon and Keystone.

I ordered a set of patches in early 2018. I have yet to receive the product I paid for as of today 13 nov 2019. Keystone tactical will not answer phone calls, emails, and social media message. I would like a refund on the product since its been over 1.5 years since the order

I purchased an item and never received it. I contacted the manufacturer and he said they were " very busy." Another month has passed and they still have not delivered the items.

Placed an order for good almost a year ago and have not received what I ordered. The company took my payment in full and refuses to contact me back. I have contacted them on via email, ***, and *** for months without reply. Filing a complaint with the Revdex.com is my last resort. Others have done the same due to the same problems with the company.

Ordered a product from them & never received any product. Sent several messages via email, *** messenger. Never responded. Can't call, no phone number provided. The website allows to order, enter payment info, money is taken out of acct but never receive wht is ordered.

I placed two orders in June of 2018. I have yet to receive either order. I have attempted to contact this company by several means and cannot get a response

Keystone Tactical Supply Response • Jul 14, 2019

Customers orders were refunded by request of the customer.

After paying $100.00 (via PayPal) three months ago, and emailing KTS three times (without a response) inquiring as when my merchandise will be delivered... I have yet to receive a response and the merchandise I paid for. Their website says no refunds and they do NOT respond to emails.
STEAR CLEAR OF KTS.
KTS will take your money and NOT provide you with your merchandise.
Their website says the value their customer’s opinion, this statement is far from true.
There are many other companies who preform this same custom patch service, search for better customer service companies and stay away from KTS!

Keystone Tactical Supply Response • Jul 18, 2019

Hi sir, Sorry to hear about this. I took a look at your order and it appears to be shipped and delivered in full. Please contact us at *** and we will help you with any problems!

Ordered custom patches in Mach of 2019. No contact from the business whatsoever. I contacted the business to find out the status on my order and was told they would look into it. Another month passes and nothing. I contact the company again with no return. They have poor customer service in responding to their customers. I would like a refund of the money I paid for the items I have never received. Taking someone’s money for goods and services then not providing them with that good or service is theft. Will never do business with them again.

My order was placed in April 2018 and still hasn't been completed. Contacting the company through email, website and social media about the incident have been unsuccessful.

Placed two orders with this company in November of 2018. Since initial order no contact or response.

I put in Order #*** (September 21, 2018). I have not heard from them after numerous emails. My total was for $41.00 and feel duped.

Charged immediately for order, never received any communication and no product has ever been received. Thats theft in my eyes, especially when it was over 100 dollars. This order was placed in November (the 4th, specifically) and not a response to any communications i've attempted.

I ordered a single item on 12/19/18 and received an order confirmation. It has still not been processed. I've emailed them twice. I've called the phone number and it goes to voicemail. It does not appear to be a business line, rather a cell phone voicemail message.

Made a purchase totaling $96 from Keystone Tactical Supply on 7/25/18. After approximately 6 months of not hearing anything from the business or receiving my order, I emailed the customer service department on 1/31/19. I did receive an email back from the CEO Dillan L stating he was sorry for the wait and that my order would be sent out the following week. As of this date (3/05/19) I still have not received my order. I did send a follow up email on 3/01/19 stating that I still have not gotten my order as well as call the business several times without any contact back. I would like the items I have ordered and/or refund after being told I would have my order in the first week of February 2019.

Check fields!

Write a review of Keystone Tactical Supply

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Keystone Tactical Supply Rating

Overall satisfaction rating

Address: 341 chestnut street Suite 105, Columbia, Pennsylvania, United States, 17512

Phone:

Show more...

Web:

This website was reported to be associated with Keystone Tactical Supply.



E-mails:

Sign in to see

Add contact information for Keystone Tactical Supply

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated